drmersclub.com Reviews 

301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the material, comfort, and overall design. Many find the items to be well-made, durable, and stylish, often exceeding expectations. Reviewers frequently highlight the fast and timely delivery service, with many appreciating the quick dispatch and arrival of their orders. The customer service receives consistent praise for being helpful, kind, and responsive, often going above and beyond to resolve issues. However, some customers also noted that their orders occasionally did not arrive or were marked as delivered but never received. Additionally, a few people mentioned that communication regarding order confirmations and tracking information could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the exceptional quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing it as exceptional, amazing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, kind, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(301)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful, perfect, amazing

Ordered and received my hoodie in a timely manner, and it is truly freaking amazing quality that I honestly wasn't expecting (but was hoping). The hoodie is thick and warm and perfect sizing. I am normally a medium, but ordered a Large for an oversized look. Normally when I do this, sweatshirts aren't even that much bigger, but this is truly the perfect large. Thank you!

February 2, 2026
Unprompted review
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Reply from drmersclub.com

Hey Leah!

We're so happy to hear that you love your new hoodie! Your support means more to us than you know :-)

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Rated 5 out of 5 stars

10/10 product quality and fit

Sweats are great quality, great price, comfortable and stylish! Will order from here again no doubt

February 1, 2026
Unprompted review
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Reply from drmersclub.com

Hey Lucas!

We're so happy to hear this! Thank you for the support — it means more to us than you know :-)

Rated 5 out of 5 stars

great products

great products, quick shipping

January 30, 2026
Unprompted review
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Reply from drmersclub.com

Hey Isabelle!

So glad to hear you love our pieces! Your support means the world to us :-)

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Rated 5 out of 5 stars

Order + customer assistance review

Ordered before Christmas and arrived in a timely manner honestly.
The shipment came from China what made me a little disappointed as I imagined I would be buying from a company in Vancouver (and support locals).
The quality of the products is superb. No complaints. I will definitely order again.
I also had a little set back on my order being held, but the customer assistance was very helpful and kind (thank you Mia!) and she assisted me with my issue in flash speed.

January 3, 2026
Unprompted review
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Reply from drmersclub.com

Hey Barbara! We're so happy to hear you love the quality of the garments and that you had a good experience with Mia! Your support and kindness means more to us than you know :-)

Rated 5 out of 5 stars

Great quality jumper that arrived…

Great quality jumper that arrived really efficiently.

December 31, 2025
Unprompted review
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Reply from drmersclub.com

Hey Louise! Thank you so much for the support and love! It means more to us than you know :-)

Rated 4 out of 5 stars

best quality! Shipping a bit slow.

I'm very satisfied with my order. It was a bit slow to arrive (after christmas), but the items are great! Best quality.

December 11, 2025
Unprompted review
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Reply from drmersclub.com

Hey Caroline! We are so sorry your items arrived after Christmas — our team was working hard to fulfill orders from the rush of the holidays but we appreciate your patience and support with us regardless! It means more to us than you know :-)

Rated 5 out of 5 stars

It’s the second hoodie for my…

It’s the second hoodie for my grandchildren.
It’s a quality product but expensive and the delivery is slow.

December 29, 2025
Unprompted review
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Reply from drmersclub.com

Hi there!

Thank you for your feedback!

Our apologies for the delay, we appreciate your patience as our team was working hard to fulfill holiday orders while couriers were backed up — thank you so much for your continued support and kindness, it means the world to us!

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Rated 5 out of 5 stars

Mia was super helpful

Mia was super helpful, quick and straight up with what she needed. Very awesome customer service rep

December 29, 2025
Unprompted review
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Reply from drmersclub.com

Hey Amir! We're so happy to hear you had a good experience with our customer service rep Mia! We will make sure to pass along the message :-)

Rated 4 out of 5 stars

Amazing products, with just ok shipping

Your site and the quality of your clothes is five stars. The only thing I would love to see improved is the shipping tracking information. No date or range was given, waiting, and then it just appeared.

December 21, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thanks so much for the feedback! Our team is looking into this and is working hard to find a solution to improve our shipping/tracking services asap :-)

Rated 5 out of 5 stars

Christmas Gift

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, the company donates to helping children with autism and speech delay. That warmed my heart and as a mom with a child with both I will definitely be ordering one for myself!!!

December 24, 2025
Unprompted review
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Reply from drmersclub.com

Hey Andrea!

We are so happy to hear your brother loved his hoodie and that you'll be joining the fam as well! Thank you so much for the support — it means the world to us :-)

Rated 4 out of 5 stars

It was good only downside is that it’s…

It was good only downside is that it’s cropped a bit to Short but still looks good to use

December 10, 2025
Unprompted review
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Reply from drmersclub.com

Hey Richard! Thanks for the feedback and we're sorry to hear your item was a bit too short! Please reach out over email or direct message if you have sizing inquiries in the future—we can help find the right fit for you!

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Rated 5 out of 5 stars

Items took a bit to arrive but that’s…

Items took a bit to arrive but that’s understandable. The quality of items are great and they look amazing great purchase

December 19, 2025
Unprompted review
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Reply from drmersclub.com

Hey Nana!

Thank you so much for the support! It means more to us than you know :-)

Rated 5 out of 5 stars

Favourite jeans

Website is easy to navigate and straight forward. Amazing quality and style clothes. I’ve purchased their v2 baggy jeans in the grey colour and get compliments on them all the time. Their new collection looks so amazing and I can’t wait to wear it!

December 17, 2025
Unprompted review
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Reply from drmersclub.com

Hey Callum! Thank you so much for the support! We are so happy to have you in the fam :-)

Rated 5 out of 5 stars

Would recommend and would buy again

Drmersclub offers high quality pieces, material and build quality wise. Fits true to size. The shipping time was reasonable, considering it was international. Would recommend and would buy again.

December 16, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support! It means the world to us :-)

Rated 5 out of 5 stars

Insane quality

Insane quality! Great communication on delivery! 1000/10

December 10, 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Schay!

Thanks so much for the support—it means more to us than you know!

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Rated 5 out of 5 stars

Great quality items

Great quality items. Delivery was smooth and on time. Ordered to the UK.

December 15, 2025
Unprompted review
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Reply from drmersclub.com

Hey Louie! We're so happy to hear you love your items! Glad to have you in the fam :-)

Rated 5 out of 5 stars

AWESOME

shipping was fast and quick! I got the drmers roots of joy knit and I love it. I work at an airport and the amount of compliments I receive daily is incredible. definitely have been spreading the drmers club word around lolz.

December 7, 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi Freddy!

Thanks so much for the support and for spreading the word! We appreciate it more than you know :-)

Rated 5 out of 5 stars

I had a great experience shopping with…

I had a great experience shopping with drmersclub. The website was easy to navigate, checkout was smooth, and my order arrived exactly as expected. The product quality honestly exceeded my expectations, especially for the price. Everything was well packaged and shipping was faster than I thought it would be. You can tell they actually care about their customers and the details. I’ll definitely be ordering from drmersclub again and would recommend them to anyone looking for a reliable online clothing store 🙌

December 12, 2025
Unprompted review
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Reply from drmersclub.com

Hey Mark!

We are so happy to hear you had this experience and can't thank you enough for noticing what we're building here! We are so happy you're here and can't wait for you to see what we have in store for this year!

Thanks again for your support and kindness — it means the world :-)

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