drmersclub.com Reviews 

302
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the material, comfort, and overall design. Many find the items to be well-made, durable, and stylish, often exceeding expectations. Reviewers frequently highlight the fast and timely delivery service, with many appreciating the quick dispatch and arrival of their orders. The customer service receives consistent praise for being helpful, kind, and responsive, often going above and beyond to resolve issues. However, some customers also noted that their orders occasionally did not arrive or were marked as delivered but never received. Additionally, a few people mentioned that communication regarding order confirmations and tracking information could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the exceptional quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing it as exceptional, amazing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, kind, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

302 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(302)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience shopping with…

I had a great experience shopping with drmersclub. The website was easy to navigate, checkout was smooth, and my order arrived exactly as expected. The product quality honestly exceeded my expectations, especially for the price. Everything was well packaged and shipping was faster than I thought it would be. You can tell they actually care about their customers and the details. I’ll definitely be ordering from drmersclub again and would recommend them to anyone looking for a reliable online clothing store 🙌

December 12, 2025
Unprompted review
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Reply from drmersclub.com

Hey Mark!

We are so happy to hear you had this experience and can't thank you enough for noticing what we're building here! We are so happy you're here and can't wait for you to see what we have in store for this year!

Thanks again for your support and kindness — it means the world :-)

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Rated 2 out of 5 stars

Returns process

My order took quite a long period of time to arrive. one of the items was too small for my son. You need to email them to ask about making a return it took them days to reply, I then received an email with different options non of which are a refund- not a great returns process in place. Options offered instead of a full refund-

1. Get a 20% refund back to your payment method and keep the item.

2.Keep the item and get a 30% discount off the current website price on a replacement (maybe it’s a great gift idea for someone) + we'll include free shipping.

3.Return the item and receive a gift card for its full value and use it for your next purchase.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order a week ago

Placed an order a week ago. Had no proper order acknowledgement or indication of expected delivery date - only something about “wow, you’ve contributed to someone’s life”
Totally unprofessional company who need to learn the meaning of customer service

December 4, 2025
Unprompted review
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Reply from drmersclub.com

Hi QW,

So sorry to hear this! We couldn’t find an order under your initials, and our system normally sends confirmations and tracking updates automatically. If you could share your name, email, or order number by emailing us, we’d love to help get this sorted right away.

Thanks for your support!

- DRMERS CLUB Team

Rated 5 out of 5 stars

First purchase didn't dissapoint

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the hoodies are as expected, bright and noticeable. Material feels heavy and high quality, definitely designed for cold weather. The reason I bought two sizes is because I was unsure on what fit I was gonna like better. My thinking was, if I am not comfortable with one size, just request an exchange however I live in USA and there are no returns/exchanges, so I stuck with those sizes.

December 2, 2025
Unprompted review
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Reply from drmersclub.com

Hey Rodrigo!

We're happy to hear you liked the pieces and are sorry that returns were not available at the time! Please feel free to reach out to us via email or direct message in the future for sizing inquiries — we can help find the right fit!

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Rated 5 out of 5 stars

Great quality items just as expected

Great quality items just as expected. Friendly, helpful and honest customer service which is a bonus nowadays. I’ll definitely be purchasing more items for my grandchildren.

November 28, 2025
Unprompted review
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Reply from drmersclub.com

Hey Fadia!

Thanks for the support and love! It means the world to us :-)

Rated 4 out of 5 stars

Love the clothing brand!!

I love the pieces I’ve bought from Drmers Club! They look exactly like the pictures. I’ve always loved the baggy streetwear style but struggled to find clothes that fit that look without being way too big on me. Drmers Club’s pieces fit baggy with the perfect cropped proportion, which I love. Their designs are super cute, unique, and I appreciate the meaning behind their brand. I would’ve given 5 stars, but even though I love their jeans, I’m on the shorter side (5’1”) and always have to get them tailored

December 7, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

We are so happy to hear you love the pieces! Thank you for being a part of the fam — it means more to us than you know :-)

Rated 5 out of 5 stars

Quick shipping and pristine condition

Shipping was very quick during holiday shopping season. I love all the pieces I received and they were in great condition when they arrived.

December 1, 2025
Unprompted review
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Reply from drmersclub.com

Hey Christiana!

Thank you so much for the love — it means more to us than you know :-)

Rated 5 out of 5 stars

really nice cropped fit

really nice cropped fit, good quality and love the overall design of the hoodie and shirt. Probably my new favorite brand

December 7, 2025
Unprompted review
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Reply from drmersclub.com

Hey Christian!

Thank you so much for the support! We are so happy to have you in the fam :-)

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Rated 4 out of 5 stars

Great hoodie, slow shipping

The product seems to be extremely well made. The shipping, however, was VERY slow !!!!

December 6, 2025
Unprompted review
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Reply from drmersclub.com

Hey Sam! Thank you so much for your feedback! Our team is working hard to find a solution for this — we appreciate your patience + support in the meantime, it means the world :-)

Rated 5 out of 5 stars

All I can say is the quality of this…

All I can say is the quality of this company is next level and honestly the meaning behind their company is so powerful. I love being a part of them and know you would as well not to mention their customer service is next level as well like I couldn’t ask for any more.

December 5, 2025
Unprompted review
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Reply from drmersclub.com

Hey Tesi! We are so happy to have you in the fam! Thank you so much for taking the time to show some love — it means more to us than you know :-)

Rated 5 out of 5 stars

Great shipping time to Toronto

Shipping to Toronto was quick and I received my tracking information shortly after ordering. It arrived in 9 days, including the weekend.

I got the “Everything is Fine” sweater and the quality of the sweater is great. I would prefer a different kind of screen print for the design as it feels like it may crack sooner than you’d expect.

November 29, 2025
Unprompted review
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Reply from drmersclub.com

Hey Maggie!

Thank you so much for taking the time to show some love! We appreciate it more than you know :-)

Rated 5 out of 5 stars

Great quality hoodies

Great quality hoodies. You can clearly see that you're getting what you pay for. Thick, high GSM hoodies that hold their shape well when you wear them. They are oversized so keep that in mind. The customer service is also great and will help in the best way they can. I overall had a very positive interaction with this brand.

November 30, 2025
Unprompted review
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Reply from drmersclub.com

Hey Allen!

Thank you so much for the support! It means more to us than you know :-)

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Rated 1 out of 5 stars

No email confirmation

I ordered in November and did not receive an email confirmation. I therefore cannot track my order as I have no order number. I have tried emailing and sending enquiries, none of which have been successful. I spent a large sum of money and have nothing to show for it. Drmers club please contact me asap as I am going to have a very sad son at Xmas.

November 30, 2025
Unprompted review
Rated 4 out of 5 stars

One huge piece of advice to improve on…

One huge piece of advice to improve on is to extend your return/exchange period. Especially during the holidays and for those that live in a different country. It is nearly impossible to make the return/exchange date when living in USA. Another way to improve is to provide a phone number for customers in order to communicate more efficiently. Emailing takes away from return/exchange times and can often take 12-24 hours for a response.

November 26, 2025
Unprompted review
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Reply from drmersclub.com

Hey Angie! Thank you for taking the time to leave some feedback — this means more to us than you know! Please know our team is working on a more efficient solution for this! We thank you for your patience and support :-)

Rated 5 out of 5 stars

so fire

so fire
ordering process was very easy, hoodie quality is amazing, brand is super wholesome.
10.67/10.67

November 27, 2025
Unprompted review
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Reply from drmersclub.com

Hey Elijah!

Thanks so much for taking the time to show some support! We appreciate it more than you know :-)

Rated 5 out of 5 stars

The quality

The quality, the designs, the fit ufff, all goes hard!!!

November 27, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support! We appreciate you + are happy to have you in the fam :-)

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Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, regular updates were provided on my order and product was received pretty quickly

November 23, 2025
Unprompted review
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Reply from drmersclub.com

Hey Christina! We're so happy to hear you had a good experience ordering! We hope you loved your new items :-)

Rated 5 out of 5 stars

Hoodies are fantastic

Shipping took 13 days, a lot of auto updates, which is awesome.

Product is great quality and overall the brand is fun to engage with. Would happily buy again!

November 22, 2025
Unprompted review
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Reply from drmersclub.com

Hey Mita! Thank you so much for the love! We appreciate this more than you know :-)

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