Drone Nerds Reviews 233

DroneNerds has excellent customer service and support. Great communication, product selection - and drone repairs as needed.. I've been a customer for over 3 years now..!

Drone arrived damaged. I called and talked to Drew, totally a cool guy and simply requested a pic or 2. Sent, and I recieved a lable to send back to DroneNerds!

New one on its way... so far a 4/5, wheb it arrives.... 5/5.

Cheers to the Drone Nerds!

These guys were excellent. Luis was super helpful. They couldn’t fix my drone because of parts shortages from DJI, but they waived their fee and facilitated the repair being transferred to DJI directly. As for DJI…that’s a different story. Drone Nerds rock.

My experience is with their customer service. If I could give them more stars I would. Between a quick email and a chat with Michelle all my questions were answered and problem sorted. You all saved the day!

These guys are punctual and great at communicating. They carry the best of the best and have great options when it comes to accessorizing for affordable "long range" flights. When a problem arose due to my browser making a mistake, the team reached out immediately and highlighted the issue and helped me resolve it. Thanks again guys! Look forward to shopping here again.

By far the best company to order drones and drone accessories from. I have been doing business with them for a couple of years and never dissapoint. Customer service is top notch!

Quick response to all of my questions.

Drone Nerds has always been responsive and helpful. This is why I have purchased three drones from them over the years.

Robbie was very helpful for guiding me through the process of placing a replacement order that was mistakenly returned to Drone Nerds. He followed up with emails and phone calls to make sure that I do not double pay the shipping cost.
All in all, this is the company that lives up to their own commitment of "professional nerds".

Very prompt response from the operator and maximum support provided.

This is trully a professional operation run by very knowledgeable and passionate individuals. I base this on two over the holidays Drone Nerd engagement
1st with Chris ..., Lead Generation Specialist, on his cold call/email to drum up business. While I am not currently buying, his professionalism and advice was refreshing.
2nd with Bernardo ..., L1 Parrot Support, whose emailed technical advice was right and fixed my drone issue.

Both are to be commended

Building a review about Drone Nerds is a pleasurable task. Efficiency is widespread; sales department, order dispatch, front desk, everything runs like clockwork. We have been customers for about 5 years with great satisfaction. Highly recommended.
Drones Paradise.

Great Service!
Quality goods and great customer service.

Recomended 100%. Marion you are the best salesperson at Drone Nerds

Super insightful and knowledgeable about product

They were always supporting me after the sale.

I have been dealing with Marion Raudales, a Senior Account Manager at DroneNerds, for about three years for all my drone purchases and sub-dealer assistance. From the outset, Marion's professionalism and deep knowledge of drones impressed me. He was not only prompt in responding to my emails and calls but also took the time to understand my needs and preferences. Marion's expertise was evident as they guided me through the various options, highlighting the pros and cons of each model in a way that was easy to understand. This level of detail helped me feel confident in my decision-making process.There was a particular instance where I was unsure about the compatibility of a certain accessory with the drone model I had chosen. Marion went out of their way to research and provide me with accurate information, ensuring that I made a well-informed purchase.What I appreciated most was how Marion made the entire process smooth and hassle-free, showing genuine care and commitment to customer satisfaction. His advice and support were invaluable. I wholeheartedly recommend Marion Raudales to anyone seeking expert advice and exceptional service in the drone industry. His dedication and expertise make them a standout professional at DroneNerds.

This company has everything what I need. They are supportive and efficient. I like to work with Dronenerds.