Thank you so much to Dr Ghada Saad Shakir for her consultation and prescription for my chest infection. My husband quickly collected it from our local Pharmacy whom she had notified immediately. It wa... See more
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The initial questions were thorough. Dr was caring and knowledgible and very observant. Dr Anwan was very holistic and offered great follow up advice. No delays in prescription going to my preferred... See more
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Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple... See more
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I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... See more
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Company details
- Home Health Care Service
- also in
- Child Health Care Center
- Doctor
- Mental Health Service
- Women's Health Clinic
About Dr.Online - Ireland
Written by the company
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Written by the company
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Contact info
Ireland
- info@dronline.ie
- dronline.ie
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dr.Online - Ireland
Hello,
Thank you for your kind review! We’re pleased to know that you found our service quick and efficient.
We appreciate your feedback and are glad we could assist you when you needed us.
Kind regards,
Adriana Pereira
Customer Service Representative
Great service
September 25, 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello Suellem,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our service.
We truly appreciate your trust and your positive review.
Kind regards,
Adriana Pereira
Customer Service Representative
Very prompt Sevice.
I put in a request for call from a Doctor and 10 min later I was talking to a lovely Kind lady Doctor and she sorted my Problem for me.
September 24, 2026
Reply from Dr.Online - Ireland
Hello Margaret,
Thank you so much for your lovely feedback! We’re delighted to hear that you were able to speak with a doctor so quickly and that she was kind, caring, and able to help resolve your concern.
We truly appreciate your trust and are very pleased that you had such a positive experience with our service.
Kind regards,
Adriana Pereira
Customer Service Representative
Reply from Dr.Online - Ireland
Hello Elaine,
Thank you for your kind feedback! We’re delighted to hear that you found our service easy to use, fast, and efficient.
We’re very pleased that you were happy with your experience and truly appreciate your trust.
Kind regards,
Adriana Pereira
Customer Service Representative
A very Caring Doctor
Very satisfied. Dr. Naeem was very attentive, caring and understanding
September 18, 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello John,
Thank you for your kind feedback! We’re very pleased to hear that you were satisfied with your experience and that Dr. Naeem was attentive, caring, and understanding during your consultation.
We truly appreciate your trust and your positive review.
Kind regards,
Adriana Pereira
Customer Service Representative
Dr. Hira Naeem
Dr. Hira Naeem was very attentive, listened to my symptoms and was able to give great advice about my up coming trip.
Highly recommend the service, quick, efficient and liaison with the Pharmacy was seamless
September 23, 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello Ray,
Thank you so much for your wonderful feedback! We’re delighted to hear that Dr. Hira Naeem was attentive, listened carefully to your symptoms, and provided helpful advice regarding your upcoming trip.
We’re also pleased to know that you found our service quick and efficient, and that the communication with the pharmacy was seamless.
Thank you for your recommendation and for trusting our service!
Kind regards,
Adriana Pereira
Customer Service Representative
The prescription refill service is…
The prescription refill service is great. I had logged an appt through Laya and they were unable to help me online. This service is inexpensive enough I was able to book within 15 min of my unsuccessful Laya appt and still pick up my meds today. I highly recommend for folks new to Ireland or visiting who need a Dr on short notice. The whole process was great and the Dr extremely knowledgeable and detailed.
September 24, 2026
Unprompted review
Reply from Dr.Online - Ireland
Hello John,
Thank you so much for your detailed and positive feedback! We’re delighted to hear that our prescription refill service was able to provide you with a convenient and timely solution when you needed medical assistance at short notice.
It’s wonderful to know that you were able to book an appointment quickly, collect your medication the same day, and that you found the doctor knowledgeable and thorough.
We truly appreciate your recommendation, particularly to those who are new to Ireland or visiting and need access to a doctor quickly. Thank you for choosing our service!
Kind regards,
Adriana Pereira
Customer Service Representative
The attention of the doctor was good
The attention of the doctor was good, accurate and proffesional.
September 22, 2026
Reply from Dr.Online - Ireland
Thank you for your feedback!
We’re pleased to hear that you found the doctor attentive, accurate, and professional. We truly appreciate your kind words and are glad you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
I am very grateful for the opportunity…
I am very grateful for the opportunity to be able to prescribe these pills, because I take them daily.
September 23, 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re glad to hear that you were able to access the medication you need and that the service was helpful to you. We truly appreciate your kind words and your trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your feedback!
We’re pleased to hear that you found the service efficient and straightforward. We truly appreciate your kind words and are glad you had a smooth experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Great service really helped me
Great service really helped me, got my prescription fairly quickly, missing my sick cert as of now but sure it will come in.
September 23, 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re glad to hear that our service was helpful and that you received your prescription promptly. We hope your sick certificate reaches you shortly as well, and we appreciate your patience and trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
I have questions
I was nervous of using this service as I don't like the idea of doctors giving certs or prescriptions without a proper consult. If my own GP could have seen me today, I wouldn't have used the service at all.
The doctor rang me 15 minutes late, but I didn't mind that. She spoke to me for exactly 1.5 minutes before saying she would give me a medical cert. I know I'm properly sick and that I needed the cert for work. But I think that behaviour is leaving the service open to abuse.
Booking was easy. Just a few clicks and the price was reasonable.
Look, honestly, I think the service is good and handy. Especially when GPs are booked up for weeks in advance. I personally just feel uncomfortable with being able to get a cert in under 2 minutes.
September 23, 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your detailed feedback, and we are sorry that your experience left you feeling uncomfortable about the consultation.
We understand your concerns regarding the assessment process and appreciate you raising them. Each consultation is assessed individually by the treating doctor, who is solely responsible for making clinical decisions, including whether a medical certificate is appropriate.
We are sorry that your experience did not give you the level of reassurance you were expecting, and we appreciate your positive comments regarding the convenience and accessibility of our service.
Thank you again for sharing your feedback with us.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Dr Anum Sarwar
Dr. Anum Sarwar Was so friendly and compassionate towards me . The phone call was so quick and easy
September 23, 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Emma!
We’re delighted to hear that Dr. Anum Sarwar was friendly and compassionate, and that you found the consultation quick and easy. We truly appreciate your kind words and are glad you had such a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
I felt heard
I felt heard. Even though it was an online appointment, it felt like a face to face one.
September 23, 2026
Unprompted review
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Gabrielle!
We’re delighted to hear that you felt heard and that your online consultation felt as personal and attentive as a face-to-face appointment. We truly appreciate your kind words and are glad you had such a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Fantastic service and a genuinely…
Fantastic service and a genuinely caring doctor. She made me feel completely at ease and explained everything clearly. Highly professional and welcoming environment
September 23, 2026
Reply from Dr.Online - Ireland
Thank you for your wonderful feedback!
We’re delighted to hear that you felt comfortable and well cared for throughout your consultation. It’s great to know that the doctor explained everything clearly and provided such a professional and welcoming experience.
Kind regards,
Paulina Souto
Customer Service Representative
Saved my vacation!
I really appreciated being able to talk to a Dr. and get the medication I needed while traveling. She was very helpful and efficient and I have been able to continue my trip without disruption. Thanks!
September 15, 2026
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Christine!
We’re delighted to hear that you were able to speak with a doctor and access the medication you needed while travelling. We’re especially glad that the consultation was helpful and efficient, allowing you to continue your trip with minimal disruption.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your kind feedback!
We’re glad to hear you had a good experience and found the doctor pleasant and helpful. We truly appreciate your trust in Dr. Online and are happy to know your consultation went well.
Kind regards,
Paulina Souto
Customer Service Representative
I was really ill whenI arrived in…
I was really ill whenI arrived in Ireland. The online process was easy and was able to get medication quickly. I was very impressed with the service
Thank you
September 17, 2026
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Sue!
We’re very pleased to hear that you found the online process easy and were able to access the medication you needed quickly. It’s wonderful to know that you were impressed with our service, and we truly appreciate your kind words.
Kind regards,
Paulina Souto
Customer Service Representative
Positive experience with Dr Rana Ahmad
My doctor online experience was fantastic. I spoke with Doctor Rana Ahmad and felt that the consultation was very thorough, insightful and that the appropriate time was taken to very carefully explain the details of my situation to me. I would 100% recommend this doctor and this service.
September 21, 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Dr. Rana Ahmad and that you found the consultation thorough and helpful. We truly appreciate your kind words and recommendation. We’ll be sure to share your feedback with Dr. Ahmad!
Warm regards,
Rona
Dr.Online Assistant
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with Dr. Hira. We really appreciate you taking the time to leave a review!
Warm regards,
Rona
Dr.Online Assistant
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