Drowsy Sleep Co Reviews 183

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their luxurious quality and how comfortable they are to wear. Many people report significant improvements in their sleep quality and find the products to be essential for their nightly routine. The user experience is frequently described as positive, with consumers appreciating the ease of use and the overall effectiveness of the items. However, some customers have expressed dissatisfaction with their orders and the delivery service. A few people reported issues with incomplete or incorrect orders, and some experienced delays in receiving their items. There were also mentions of concerns regarding delivery charges and perceived misleading discounts.

What people talk about most

Product

Reviewers express high satisfaction with the product, particularly the sleep masks. Many customers describe... See more

Quality

Consumers find quality to be positive, with many praising the luxurious silk, comfortable fit, and effective... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with unfulfilled or... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick shipping and... See more

User experience

People report positive experiences with the user experience. Many customers praise the comfort and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout. The only negative thing I have to say,... See more

Rated 5 out of 5 stars

I've purchased multiple sleep masks from Drowsy for myself and family members. Everyone loves them and now can't sleep without them or with anything else. They are so comfortable and block out so much... See more

Rated 5 out of 5 stars

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... See more

Rated 5 out of 5 stars

I was gifted this by my husband, I hadn’t heard of them before and now I cannot recommend it enough! In the 4 weeks I’ve been using my eye mask, I’ve noticed an in incredible change in my skin, especi... See more


Company details

  1. Home & Garden

About Drowsy Sleep Co

Written by the company

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best masks EVER!!…

These are the absolutely most beautiful and comfy sleep mask. I have tried similar cheaper ones in the past but there is no comparison.
They are also the most wonderful company. With excellent customer service. I had a problem and they were so incredibly kind and helpful.
I will be purchasing more in the future as gifts.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Just ordered a third mask…

I purchased matching masks for me and my partner.

The quality is excellent and my daughter keeps using mine, so I have just ordered her one!

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Bought 2 silk pillowcases

Bought 2 silk pillowcases, I have washed them on a gentle cycle and they have just fallen to bits. Big holes in them. Really disappointed as they are expensive. Unable to find receipt so money wasted. 😟

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Sleep Mask!

This mask provides ear coverage as well as perfect eye coverage. My ears get cold at night, I have short hair and we keep the room very cool. This is the perfect solution.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

These eyemasks are better than any…

These eyemasks are better than any other eyemask out there that I've tried. I am sensitive to fabrics and I am a sensitive sleeper. The silk and the stuffing must be very good quality because it does not irritate my skin and I am able to sleep the whole night without ripping it off my face like I do with other masks in my sleep. It sits well over my eyes at the right place so that the pressure is not on my eyes. I just placed my third order with Drowsy, hoping for the same great experience with this order.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love these sleep masks

I absolutely love these sleep masks - they are a complete game changer for blocking out light and getting a great nights sleep. They are luxuriously soft, feel fab on the face and look great. I recommend these all the time. Worth every penny. Just ordered my 3rd one so I have them in a travel bag and at home.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

perfect

royal mail managed to damage the parcel so much so that the scrunchie got lost. However they were quick to re send another scrunchie- this company has really good customer service and I am excited for my scrunchie to arrive :) Thank you!

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Black satin sleep mask

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout.
The only negative thing I have to say, is that I wish it wasn’t Velcro at the back and elasticated instead. I obviously move my head a lot in my sleep and I wake up with the mask completely off and the Velcro undone, which is annoying. The Velcro also rubs on my hair. If this was elastic instead, I would rate it full stars, because other than that, I love it.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have had this mask for 8 months and i…

I have had this mask for 8 months and i cannot sleep without it!

Beautiful mask, I have tried similar ones from high street retailers and the quality cannot compare. I bought the masks in the sale bundles for my mum, dad, boyfriend and best friend - we all agree this gives us such a better sleep!

Me and mum have two of these each as we love them so much and cannot stand a night without it waiting for it to dry!

Thanks so much drowsy - I was skeptical from all the instagram adverts but it has been more than worth it!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

These masks are fabulous!

I started using drowsy sleep masks about 2 years ago. Now I won't sleep without them. I like to wash them after a couple of wears and they wash brilliantly. I have so many colours because I'm addicted - but so far I haven't had to throw a single mask away - they are well made luxurious and now an essential part of my night time regime

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing sleep masks!

Amazing sleep masks! My sister-in-law raved about hers so I ordered and am in love. Beautiful colors, quality and I have had the best sleep in recent years since wearing my sleep mask. I am hooked!

July 4, 2025
Unprompted review

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