Absolutely disgusting. Cut off their telephone and live chat function, everything needs to be sorted via emails which are never responded to. Deposited thousands and when going to withdraw £300... See more
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Decided to keep telling me 1 working dsy for withdrawal now going into 3 working days snd still waiting for it to be processed!!! Quick enough to take money snd send texts offering bonus but won'... See more
Company replied
Ridiculous to contact customer services to cancel wagering requirements all the time. When bonus balance hits 0 it should be cleared straight away. One bonus added to another gives you high amount you... See more
Company replied
Never really had a issue before, stayed off for a few months and now Im back cant get my withdrawal and all sites are down! After trying to contact drslots and partnering companies I haven't had a r... See more
Company details
Contact info
Intouch Games Ltd Fountain House, Great Cornbow, B63 3BL, Halesowen, United Kingdom
- 01384886435
- complaints@mfortune.co.uk
- drslot.co.uk
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I withdraw £5000 now it’s been over a…
I withdraw £5000 now it’s been over a month and still didn’t receive it in my bank
WARNING STAY AWAY FROM THIS SITE…
WARNING STAY AWAY FROM THIS SITE…
Luckily I only lost £500.00. I HAD A TEXT WITH OFFER. PROCEEDED TO DEPOSIT AND PLAY, WON £450.00. NOT RECEIVED A SINGLE PENNY AND NO HELP FROM NON-EXISTENT CUSTOMER SERVICE. SOMEONE IN THE STATES NEEDS TO SHUT THESE DOWN.
WHAT A SCAM…..
BOUGHT BINUS SPINS IN SLOT, HAD 25 FREE SPINS, NOT A SINGLE WIN….
WIN ON ROULETTE BUT NOT REALLY AS NOT PAYING OUT….
PLEASE STAY AWAY FROM THIS SITE AND IF ANYONE OUT THERE CAN HELP GET THESE POOR SOULS THEIR MONEY BACK THEN PLEASE HELP THEM, ABSOLUTE SCANDALOUS IN THIS DAY AND AGE.
VERY ANGRY!!!!😡
All sites are down!
Never really had a issue before, stayed off for a few months and now Im back cant get my withdrawal and all sites are down! After trying to contact drslots and partnering companies I haven't had a reply! After coming across these reviews I'm now starting to panic! Please reply to emails or chats and stop spamming customers to join if sites are down!
.....
Well, intouch games have had their licence suspended so I've just read! However, i was told by a member of their team that it's a technical issue ie. Servers are down... honestly such a shame !
I have never had any trouble with…
I have never had any trouble with withdrawals before always paid out but this time I have and there live chat isn't working I have been waiting since Sunday to receive my winnings I am taking this further
Absolutely disgusting
Absolutely disgusting. Cut off their telephone and live chat function, everything needs to be sorted via emails which are never responded to.
Deposited thousands and when going to withdraw £300, no response, no payment.
An InTouch games company, I will be starting a legal case soon. Awful how you can continuously take money, but never pay, HOW is that legal?
Never use, do no deposit, do not be scammed.
This site is a complete scam they say…
This site is a complete scam they say its ramdon its not, don't let them take your money , £50 deposited ,WHEN you finally get a feature it pays wins less than your stake .
This site is the worst I have ever seen…
This site is the worst I have ever seen you hardly win and Money is gone in second I have a small win of 43 pound and it's taken ages for them to release it and customer service is non existent STAY AWaY my account has now saying complete but no money in my account if they need to steal 40 pound they must be in trouble
Stay away !
Stay away !! Opened account with this company received code to mobile and that was it … never placed a bet or visited the site again however somehow they have managed to charge my mobile phone bill without my consent, several times over a few days mainly early hours of the morning without my knowledge!!! Only discovered this after having £40 added onto my phone bill ! In my eyes this is fraud or a failure in their online security!
Be careful
I didn’t get my £50 I won they stole it…
I didn’t get my £50 I won they stole it then shut me off the site
I won money on there site 320 just says…
I won money on there site 320 just says pending no one has yet replied to my email and as for the online support it don't exist no one from there company reply what so ever will I get my winnings if not I will take them to a tribunal
terrible
terrible, relentless site. Never pays anything out, EVER. I used to spend way too much on here, but the last year i've stopped giving them as much, maybe £20 here and there but still i can't get one lucky day. Money is gone in minutes and the disgusting deposit pop up as soon as your balance gets low just makes me seethe!! how is that even allowed??? they are blatantly encouraging you to spend AND LOSE even more! thats not right. After 4 years trying to get a win i've finally taken the hint, won't be back and i wouldn't recommend these bleeders to anyone else either. disgusting, blatant thieves.
Absolutely terrible haven’t revived my…
Absolutely terrible haven’t revived my withdrawal there no help it’s been 20 days now I’m starting to get the hump
Hi can anyone help me with a contact…
Hi can anyone help me with a contact number please?
Zero stars if I could
Well what can I say, take your money then once you have won they ask for ID for proof of ownership of bank account even though they paid out into the same back a few days ago😂 don’t even bother trying their live chat, they simply do not respond. Honestly save your money and go with a more main stream casino. Oh and they just spam the hell out of your messages and emails
I recently made the mistake of joining…
I recently made the mistake of joining this site and depositing £600. Since that point it has been impossible to make contact with anyone at the site, and they have asked me to upload ID, which I have, but these are now stuck as 'pending'. There appears to be literally nothing to do, except wait and hope this post prompts something from their non-existent customer service team
Played for years no problem they don’t…
Played for years no problem they don’t mind taking your money but as soon as you win it’s impossible to collect or speak to them about it joke of a site
Total scam
Total scam , scam and scam again . They take your money , they take Your bank details . They take your address. Won’t even answer live chat . Sent all ID , just keep saying more ID ? ID WRONG send again .
Awful site
Awful site, waiting on two withdrawals, all my verification checks have been done I’m now waiting over a week for them to pay me out my money. Scam of a site took hundreds off me and won’t pay me out my withdrawals
This site is a complete scam
This site is a complete scam. They don’t pay out at all. Completely ripped me off all my hard earned money. Avoid it if you know what’s good for you. Now I’m left penniless. Utter shambles. Play at your own risk. Phone number doesn’t work. In fact it’s a scam website period. Not a real casino. I hate myself for even registering to this
What went wrong is the games a…
What went wrong is the games a shambles. Doesn’t pay out been waiting for £170 to go into my bank been speaking to the customer support team this morning and told me I need photo ID as proof of date of birth as sending them my birth certificate and a doctors letter which clearly states my date of birth is not proof apparently!! The documents they claim to “require” isn’t enough and doing everything they can to not pay out!! What a joke!! Why do you need Photo ID when you want to withdraw money but doesn’t ask for ID when playing the games it’s a scam!!
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