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Dr Trust Reviews 

578
•
TrustScore 4 out of 5

4.0

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality and high effectiveness of the purchased items, mentioning that they are extremely user-friendly and provide wonderful physical relief. Reviewers also enthusiastically appreciate the solid build and clear design, stating that everyday health monitoring and deep muscle relaxation are wonderfully simple. However, some customers also noted very frustrating issues with unexpected delivery delays, late shipments, and missing package items. A few other people also felt that customer support was completely unresponsive, unhelpful, or painfully slow when dealing with various product complaints and replacement requests.

What people talk about most

Product

Users describe positive interactions with product, highlighting effective pain relief, sturdy build quality,... See more

Quality

Consumers find quality to be positive, highlighting durable materials, solid build, and reliable performance... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the products are effective, easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers reporting severe delays, lack of... See more

Customer service

People report negative experiences with customer service, noting that representatives are unhelpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products are good and cost effective backed up by warranty Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electr... See more

Rated 4 out of 5 stars

The sphygmomanometer comes with a stethoscope which makes it a lot easier. The whole set is portable and gives ig accurate results. Since it comes with a bag and is comparatively small than the mer... See more

Rated 5 out of 5 stars

I recently purchased the Dr Physio 1021 (Dr Trust brand) for my chronic lower back pain, and it has been a game-changer for my daily routine. What I Loved: Effective Pain Relief: The vibrati... See more

Rated 5 out of 5 stars

At first the cushion did not seem to make much of a difference as it takes some time to adjust itself as per the user's physique and posture. However once settled the memory foam felt like it enhanced... See more

Company details

  1. Health and Beauty Shop

Written by the company

We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more. All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers. In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in India

Contact info

4.0

Great

TrustScore 4 out of 5

578 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(578)

160 reviews in the last 12 months

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Rated 4 out of 5 stars

Efficient and gets the job done.

Though this massager cannot replace human touch, it does its job. It does enhance blood circulation and does relieve pain. Convinient and easy to handle for daily use.

But the company could imrove by provide more massaging modes instead of just speed and direction adjustments.

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

5 star for worst customer service.

5 star for worst customer service.
5 star for selling used/returned product for re selling.
5 star for sending the customer seal opened product.
5 star for selling dead stock/ long past manufactured products.
5 star for No refund/ No exchange policy.

Hope you have a good business ahead by doing the aforementioned.

September 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing product

Amazing product, exactly as per the description. Gives instant pain relief to muscles. Highly recommend for atheletes and people suffering from muscle pain.

September 19, 2025
Unprompted review

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