Dr Trust Reviews 

578
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality and high effectiveness of the purchased items, mentioning that they are extremely user-friendly and provide wonderful physical relief. Reviewers also enthusiastically appreciate the solid build and clear design, stating that everyday health monitoring and deep muscle relaxation are wonderfully simple. However, some customers also noted very frustrating issues with unexpected delivery delays, late shipments, and missing package items. A few other people also felt that customer support was completely unresponsive, unhelpful, or painfully slow when dealing with various product complaints and replacement requests.

What people talk about most

Product

Users describe positive interactions with product, highlighting effective pain relief, sturdy build quality,... See more

Quality

Consumers find quality to be positive, highlighting durable materials, solid build, and reliable performance... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the products are effective, easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers reporting severe delays, lack of... See more

Customer service

People report negative experiences with customer service, noting that representatives are unhelpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products are good and cost effective backed up by warranty Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electr... See more

Rated 4 out of 5 stars

The sphygmomanometer comes with a stethoscope which makes it a lot easier. The whole set is portable and gives ig accurate results. Since it comes with a bag and is comparatively small than the mer... See more

Rated 5 out of 5 stars

I recently purchased the Dr Physio 1021 (Dr Trust brand) for my chronic lower back pain, and it has been a game-changer for my daily routine. What I Loved: Effective Pain Relief: The vibrati... See more

Rated 5 out of 5 stars

At first the cushion did not seem to make much of a difference as it takes some time to adjust itself as per the user's physique and posture. However once settled the memory foam felt like it enhanced... See more


Company details

  1. Health and Beauty Shop

Written by the company

We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more. All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers. In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in India


Contact info

4.0

Great

TrustScore 4 out of 5

578 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(578)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied

In Dr. Trust i purchased smart body fat analyser. It was so helpful for me to analyse all the essential body components and in my weight loss journey. I was so satisfied using this product.

October 29, 2025
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Rated 1 out of 5 stars

I recently ordered Weighing scale from…

I recently ordered Weighing scale from Dr. Trust. The product is so bad that it's not giving stable weight in single time. It's always fluctuating. It always gives different diverse reading like 47,46,52,56,58,62,64 kgs etc. When I reported the issue the customer care guys are not taking it seriously. They are asking same data again and again. Very frustrated,

October 27, 2025
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Rated 5 out of 5 stars

“A Game-Changer for Neck Pain Relief – Dr Trust 355 Delivers Real Comfort!”

I’ve been using the Dr Trust Orthopedic Memory Foam Cervical Pillow (Model 355) for a few weeks now, and overall, it’s a very well-designed product for anyone dealing with neck pain, stiffness, or posture issues.

💤 Comfort & Support

The memory foam quality is excellent — it’s medium-firm, so it gives proper support without feeling too hard. The contoured design fits the natural curve of the neck perfectly, maintaining alignment of the spine whether you sleep on your back or side. It definitely helps reduce morning neck stiffness.

🧠 Orthopedic Design

The ergonomic shape is the highlight. It supports the cervical area and ensures that your head and shoulders are properly aligned. This design helps relieve pressure points, which can be especially beneficial for people suffering from cervical spondylosis or those who spend long hours at a desk.

🌡️ Material & Build

The memory foam retains its shape and doesn’t flatten easily. The outer cover is breathable and removable, which makes it easy to clean. The pillow also doesn’t trap heat, so it’s comfortable to use even in warm weather.

⚖️ Pros

Excellent neck and shoulder support

Premium memory foam with good rebound

Washable and breathable outer cover

Suitable for both side and back sleepers

Helps improve sleep posture

🏁 Verdict

If you often wake up with neck pain or work long hours at a computer, the Dr Trust USA Orthopedic Memory Foam Cervical Pillow 355 is definitely worth investing in. It provides therapeutic support, improves sleep quality, and is built to last.

⭐ Rating: 4.6/5

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Order 285884 Not Delivered – Very Poor Service Experience

Recently, I placed my first order (Order ID: 285884) on 09.10.2025. As of 24.10.2025, the product has not been delivered. I have been receiving messages from the courier partner stating “OTP not provided” or “incorrect OTP,” even though no delivery attempt was actually made. Despite contacting customer support, I was only informed that the amount would be refunded. This has been a very disappointing experience, and I would not recommend ordering products from the Dr Trust website

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Loving My New Dr Trust Foam Roller! 💪✨

I recently got the Dr Trust Foam Roller, and honestly, it’s been a game changer for my workouts and recovery. The quality is amazing — firm enough to really work out those tight spots but still super comfortable to use. I’ve been using it after my runs and yoga sessions, and my muscles feel so much more relaxed and loose.
The textured design hits the right areas and gives a nice deep massage. It’s also lightweight and easy to carry around, so I can even toss it in my gym bag. Totally worth the price — I didn’t realize how much I needed this until I started using it!
Highly recommend it if you’re into fitness or just want to ease muscle tension after a long day. 🙌

October 14, 2025
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Rated 5 out of 5 stars

Literally the Product is amazing

Literally the Product is amazing, i orde this product because of reason for my mother. She have body pain everytime mostly on joints parts. When i given this product to my mother and she is use this product last 7-8 day's and i taking review from my mother about the product she gives 5 star out off 5 and Tell me this product is help him from old age pains. I suggest people try this product is amazing and best solution.

October 16, 2025
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Rated 5 out of 5 stars

True to its name

I bought heating pad from Dr trust unfortunately when I used it the next month it stopped working. I contacted dr. Trust the customer care was understanding and asked me the details of the product, and to my surprise a new heating pad was sent to me. I was buying it from another brand flamingo earlier never got a support from them even if the product is under warranty.
The quality of the product and the customer service, I suggested Dr trust BP monitor for my parents and ordered it also. Thank you Dr. Trust for standing true to your name.

October 17, 2024
Unprompted review
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