Drum Installations Reviews 63

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I want to say thank you to two of your drivers who stopped for me near Birtley this evening as the exhaust had fallen off my car. They made me move my car safely out of the busy road and then used th... See more

Rated 5 out of 5 stars

Despite declining an irresistible foaming cappucino (a man of poor taste), Tommy did an exceptional job in about 2 minutes (clearly he is a manifestation of a wicked speed demon)!! And he was very ple... See more

Company replied

Rated 5 out of 5 stars

Despite being sent the wrong pieces for installation Ben and Jim dealt with the matter very well. What was able to installed and assembled was done without fuss and very efficiently and tidily. Ben ma... See more

Company replied

Rated 5 out of 5 stars

We hadn't worked with Drum before & we were politely surprised from the off. The team knew exactly the requirement & what was needed, detail was checked as we went along. Product issues bought up imme... See more

Company replied

Company details

  1. Office Furniture Store

Written by the company

Drum Installations is a family run, office furniture Installations company. "Consider it done" is our watchword, and we pride ourselves on providing agile, flexible and versatile solutions to clients across a wide range of general and specialist services. Operating from our distribution warehouse just north of the M25 in Hertfordshire, we can provide full logistical support to furniture and other fixtures suppliers, alongside distribution, delivery and installation of all manner of pre-built and flat pack furniture, bespoke design, build and install of specialist items such as office pods, reception desks and acoustic panelling. We also cover the entire country!


Contact info

4.9

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

I want to say thank you to two of your…

I want to say thank you to two of your drivers who stopped for me near Birtley this evening as the exhaust had fallen off my car. They made me move my car safely out of the busy road and then used their tools to remove my broken exhaust that was dragging behind my car and making it impossible to drive. I was alone with nobody to call for help but your employees made me feel safe and got my car back up and running and asked for absolutely nothing In return. I am sorry I didn't catch their names but I wish I could thank them for what they did for me

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

James and Alex

James and Alex, were very professional and helpful, very tidy in their work Thank you for the quick service

March 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Tommy delivered and built our table for us - great service and even though I said he could leave the rubbish he still insisted on taking everything away with him, very quick and clean job and we’re happy with our table. Thank you

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Tommy AKA Speed Demon

Despite declining an irresistible foaming cappucino (a man of poor taste), Tommy did an exceptional job in about 2 minutes (clearly he is a manifestation of a wicked speed demon)!! And he was very pleasant and helped me move the furniture out the way, which I was very greatful for. Thanks Tommy!

March 3, 2026
Unprompted review
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Reply from Drum Installations

We are so glad to hear that Tommy went the extra mile, although we must admit, not having a coffee is criminal... Enjoy your new furniture!

Rated 5 out of 5 stars

Five star service

Tommy delivered our desk this morning. He was polite and professional. He cleaned up and was very fast and efficient fitting the desk. Great guy.

February 26, 2026
Unprompted review
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Reply from Drum Installations

We are so glad to hear that you had a great experience! Enjoy your new desk!

Rated 5 out of 5 stars

Tommy went above and beyond

Tommy went above and beyond. Really helped with getting everything set up and helped us reshuffle a few things as well to make everything flow better.

February 23, 2026
Unprompted review
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Reply from Drum Installations

We are so glad to hear that Tommy went the extra mile! Enjoy your new furniture!

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Rated 5 out of 5 stars

Extremely helpful

Ben and Lucas were extremely helpful. Managed to manoeurve the large cupboards through the corners of the corridors with ease.
Unpacked and removed all the packaging.

February 16, 2026
Unprompted review
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Reply from Drum Installations

Thank you for the great feedback, enjoy your new cupboards!

Rated 5 out of 5 stars

Friendly, efficient and professional

Great experience overall. Tommy and Connor were professional, friendly, and very efficient when fitting our new lockers. They also kindly took away some ill-fitting chairs for us, which was much appreciated. Excellent service - would definitely recommend.

February 11, 2026
Unprompted review
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Reply from Drum Installations

Thank you for the great feedback, enjoy your new lockers!

Rated 5 out of 5 stars

Board Room Table Installation

Tommy and Connor arrived on time, both extremely polite and helpful. Table installed very quickly, cleaned and took the rubbish away.

February 11, 2026
Unprompted review
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Reply from Drum Installations

Thank you for the great feedback, enjoy your new table!

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Rated 5 out of 5 stars

Great delivery

Tommy delivered and built our new office board room table and did a fantastic job. He was polite and got everything sorted quickly. The table itself was exactly what we expected and arrived in a perfect condition.

February 2, 2026
Unprompted review
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Reply from Drum Installations

We are so pleased to hear you had such a great experience, thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great Service

Tommy, the engineer, did a great job. No mess or disturbance.
The table looks fab.

December 18, 2025
Unprompted review
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Reply from Drum Installations

Thank you for the great feedback, enjoy your new table!

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