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Drumshack Limited Reviews 

4,232
•
TrustScore 5 out of 5

4.9

Music Store
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Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing helpful advice, maintaining clear communication, and ensuring a truly smooth and pleasant purchasing journey. People are also consistently thrilled with the remarkably fast delivery times, competitive pricing, and secure packaging that keeps all musical equipment completely protected. However, some customers also noted that certain orders experienced unexpected delivery delays or required extra patience while waiting for items to arrive from suppliers. A few reviewers specifically mentioned having to chase status updates via email or experiencing longer shipping timeframes when specific components were temporarily out of stock.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting a professional, friendly, and... See more

Order

Reviewers highlight positive aspects of order processing, noting that ordering is seamless and fast with... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, highly knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very nice Zyldjian Zil Bel cow bells. Both in great vintage condition. Well priced and fast delivery. Very responsive and friendly staff. Terrific buying experience and would highly recommend... See more

Rated 5 out of 5 stars

Received a call after placing my order to give me a time estimate for delivery from the supplier and in the process helped me source another item that i had been struggling to get hold of! I have used... See more

Rated 5 out of 5 stars

First time using Drumshack and placed my order online. Had to call to make some changes to my order and they were very helpful and even left notes on my order to keep track of any changes.. Order se... See more

Rated 5 out of 5 stars

Ordered a full set of Yamaha Crosstown lightweight drum hardware, plus an additional cymbal stand. There was slight delay due to the additional stand (not Drumshacks fault at all, it was their supplie... See more

Company details

  1. Music Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(4,232)

355 reviews in the last 12 months

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