Drwatchstrap Reviews 422

I am exceptionally pleased with my custom made leather watch strap from Drwatchstrap. The attention to detail about my purchase and customer service rendered was best in class; the communication during the order process was outstanding. Highly recommend using this company.

Great service via WhatsApp. Fantastic help from Teresa deciding size and customization. Will certainly buy again

Beautiful watch strap, extremely well made. After sending pictures and measurements the manufacture was quick and shipping was fast. Couldn't be happier with the product and all of the customer support interactions. Their website is in my favorites and when I need another this is where I'll order from!

Their follow-up and attention to detail are outstanding not to mention the band for my watch looks amazing. Thank you!

I love the customer service. The strap came out amazing! Will order again soon.

Once again they surpassed my expectations with a beautiful blue alligator strap for my Cartier watch.
-Mike F.

Excellent service. The team was very attentive to make sure that I had the correct measurements for the strap. It was of high quality and fit my watch perfectly. It also came with the tools to replace the watch strap. I'm pleased with the result and the process.

One of the best client services I have ever encountered. They were very attentive, asking the right questions, helping me to make sure I choose the right watch band, especially since it was a gift, and not my watch. They sent pictures of the materials that were best suited to my description and request, making it really easy for me to go through the process.
100% recommend working with them. As for the final product, great quality work and materials. My friend was really happy when she received the leather band as a present for her vintage watch.

Ordered a custom strap for a vintage Cartier watch and the overall experience was great, from the Team's responsiveness, communication and attention to detail, to the finished product. I will definitely order again and highly recommend Drwatchstrap!!!

Great service and quality ! This is my second watch band order

I am delighted that I found Drwatchstrap. Their professionalism and attention to detail is excellent. Having chosen the strap I wanted for my Cartier Santos Galbee, the team at Drwatchstrap communicated with me to ensure that every detail and measurement was correct before producing the strap. I highly recommend Drwatchstrap!

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service.
It arrived pretty quickly once we went over the details and agreed on the correct sizing and look.
The customer service team was very detailed-oriented making sure that my strap would fit perfectly into my watch and expectations.
Packaging is also great. I will be ordering more straps for sure!

I purchased a F1 IWC Ingenieur and needed a custom strap . I reached out to Dr Watchstrap and Teresa assured me they can make me a perfect custom strap . They charged me close to $280 dollars and 2 months later I received a strap that doesn't even fit my watch .
I have tried to give them an opportunity to fix the issue and they're ignoring my situation and won't respond. It's been a week without any resolution .

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little concerned about the quality of the leather and stitching but it turned out well, high quality and above expectations. Oh and they got the sizing right too, was custom to my specific watch model. Good communication. Very fast considering their location. Highly recommend. Would cost me a fortune to have a custom alligator leather strap made here in the US or the UK and it wouldn't look any different. Will definitely purchase again in the future. Many thanks

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were in constant communication showing me different colors and materials that I could choose from. I couldn't be happier with the final product. They even shipped a cleaning cloth, screwdriver, and extra spring bars. Top notch service.

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring every aspect. Very pleasant experience and fantastic product I’ll be a repeat customer

Teresa was easy to work with. Very detailed oriented to make sure the strap fit my Hermes watch.

Impeccable quality with personalized and hand holding care. I will be a customer for life.

Customized strap fit excellent and quality felt comparable to the original.

GREAT SERVICE. THE STRAP FIT PERFECTLY TO MY CARTIER VENDOME WATCH