Drwatchstrap Reviews 422

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the high-quality materials and craftsmanship that often exceed expectations. Many consumers also commend the staff and customer service for their professionalism, attentiveness, and helpful communication throughout the entire process, from initial inquiries to custom requests and delivery. People frequently mention the excellent service, noting the personalized approach and the perfect fit of custom-made straps. However, some customers also noted issues with sizing, where despite providing specific details, the bands did not fit. In some instances, customers encountered difficulties with product removal after installation.

What people talk about most

Product

People report positive experiences with product, praising the high quality and craftsmanship of the watch... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Service

Consumers find service to be positive, with many describing it as excellent, top-notch, and brilliant.... See more

Based on these reviews

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

Just received my new watch strap for a Jaeger LeCoultre Reverso Squadra. Beautiful strap well made. Dr Watch Strap couldn’t have been more helpful good communication and every detail sorted to make su... See more


Company details

  1. Watch Manufacturer
  2. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality. Even way better than expected. Those guys deserve even more than 5 stars. Highly recommend

October 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am very satisfied with everything.

I am very satisfied with everything.
The strap looks exactly as I imagined, the workmanship is fine and it
fits perfectly. If I ever need another custom-made strap, I look forward to contacting
Drwatchstrap again.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great team at Drwatchstrap. 100% will recommend to anyone who needs quality watch straps made custom and wants amazing service.

December 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company! They were incredibly quick to clarify all the details of my order and stayed in touch throughout the entire process. Their customer support was outstanding — friendly, attentive, and always ready to help. I also appreciated the additional discount they offered for my next purchase. The whole experience felt smooth and professional. Highly recommended!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond expectations

Communication from Teresa at Drwatchstrap was outstanding to make sure my custom watchbands for my Cartier Tank Divan Mini watches were exactly what I wanted. The watchbands themselves were beautifully made, obviously high quality, and colors not available from Cartier for my vintage watches. I chose colors and materials based on the website's extensive color inventory and gallery of watches made for other customers. Overall, my experience with Drwatchstrap was outstanding and beyond expectations.

November 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fasan

Exzellent Quality, Professional guidance for measurement, prompt Shipping/ delivery

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I’m absolutely thrilled

I’m absolutely thrilled! The customer service was incredibly kind, patient, and helpful – they responded quickly to all my custom requests. The handmade strap arrived beautifully packaged, fits perfectly, and looks amazing on my watch. You can really feel the attention to detail. Highly recommended!

Best wishes from Germany

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, very well finished and made with quality materials. The price is justified. The customer service is a true differentiator.

October 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

It was a great experience

It was a great experience. Teresa was very patient with me while she helped me pick out the right size and colors for my Cartier watch. I would definitely buy more watch straps in the future. Thanks!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Chopard leather strap

I enquired about the possibility of making a leather strap for my Chopard watch that would retain the use of the original clasp.

The communication was first class right from the start.

I provided pictures and measurements of my wrist and Dr Watch strap produced a custom made strap that is better than the original!

Brilliant service and great price!

November 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good work

Teresa understood the custom request, delivered on time with great quality.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and great communication

Great communication once I placed my order to ensure right strap, lug width, and strap length. In fact communication was A+ every step of the way. The strap itself is high quality, supple, strong and beautiful. The length is perfect, the deployant clasp exactly what I hoped for. Would order again and recommend highly to others.

October 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look