Drwatchstrap Reviews 423

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the high-quality materials and craftsmanship that often exceed expectations. Many consumers also commend the staff and customer service for their professionalism, attentiveness, and helpful communication throughout the entire process, from initial inquiries to custom requests and delivery. People frequently mention the excellent service, noting the personalized approach and the perfect fit of custom-made straps. However, some customers also noted issues with sizing, where despite providing specific details, the bands did not fit. In some instances, customers encountered difficulties with product removal after installation.

What people talk about most

Product

People report positive experiences with product, praising the high quality and craftsmanship of the watch... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Service

Consumers find service to be positive, with many describing it as excellent, top-notch, and brilliant.... See more

Based on these reviews

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

Just received my new watch strap for a Jaeger LeCoultre Reverso Squadra. Beautiful strap well made. Dr Watch Strap couldn’t have been more helpful good communication and every detail sorted to make su... See more


Company details

  1. Watch Manufacturer
  2. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very high quality product

Very high quality product. Team were meticulous in checking measurements for my special order and their comms throughout was superb. I cannot fault any element of this and my experience has been top notch. Highly recommend!

November 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Tudor PO1 leather strap

I was looking for a band for my Tudor PO1 and I found this website. Customer service is great, and the band even better. It is the right size, great quality. It just fits perfectly. Totally recommend it. BTW. This is the only website (that I know of) that makes this specific band for this specific watch. Just love it.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

I really recommend to buy here

I really recommend to buy here, very good customer service before and after you buy.

The best you can explain what you need would help to get a perfect strap.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great quality

Great service! Before and after u made my purchase, they kept in constant contact. Very professional.

The leather strap is alps very good quality. And it fits perfectly well. Perfect fit. Very very nice and good value for money. Very good workmanship and quality.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Best service and best product

Best service and best product. Drwatchstrap was communicative about the details of the strap, and fast. I liked the strap a lot and ordered a second one.

August 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Courteous and prompt service and good…

Courteous and prompt service and good price. very attentive to getting measurments of strap right. Strap delivered looked almost exactly like original so ordered another since they had the measurements perfect.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality of custom made watch…

Great quality of custom made watch strap, excellent customer service and communication, A++ seller, will definitely use this service again in the future. Would recommend to anyone who needs a new strap made for their expensive watch.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect fit. A perfect experience.

This company provides excellent customer service and they are extremely knowledgeable about watch brands and types. From the moment I inquired until the product was delivered - they were responsive and caring. When the product arrived it included tools and everything I needed to safely replace the watch strap so there was no damage to the strap or the watch. A perfect fit. A perfect experience.

August 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Beautiful strap

Maria was very professional and asked detailed questions to ensure the strap was perfect. The strap looked beautiful, great experience.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Had an incredible experience with Maria and her team. They were thorough to make sure the straps fit perfectly. The quality of the material and craftsmanship is excellent.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, nice people responding to questions and also a great product. Very happy with my brown leather strap and been using it daily for a month now.

July 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great customer service.

Fantastic quality and workmanship. I ordered a hard to get watch strap for a Franck Muller. They not only included the not so ordinary strap but the tools I needed to change it myself. This transformed the watch from sporty(original rubber strap) to a dress watch (alligator leather)

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

I am thrilled with my new watchband

I am thrilled with my new watchband. I have a Hermes watch that is 20 years old and it runs beautifully. But it is really hard to find a band to fit properly that doesn’t cost hundreds. I took a chance with Drwatchstrap and they were excellent to deal with. They were very careful about sizing , asked for exact measurements and photos, and sent my watchstrap in the time promised. It looks really beautiful and I am completely satisfied. I highly recommend this service.

August 14, 2024
Unprompted review
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Reply from Drwatchstrap

Thank you for your business with us. Glad you receive it and like it. Please feel free to contact us if need any custom leather watch bands. Leather color, stitching color, length, all can be personalized.

Rated 5 out of 5 stars

Fantastic strap

I just need to say this, just put the strap on now, and it fits perfectly!. Thank you very much for your excellent workman ship. It was a pleasure doing business with you, and if I ever need another strap, I will order it from you.

August 7, 2024
Unprompted review
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Rated 5 out of 5 stars

i ordered a replacement Frank Muller…

i ordered a replacement Frank Muller strap from Drawstrap after purchasing replacement straps from another vendor that were poor quality and did not fit my watch. the Drawstrap team asked questions, gave advice, and produced a product that is in my opinion better than the original manufactures product. it is much better than expected for a super reasonable price.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

What made your experience great

What made your experience great?

In a word Maria. Very attentive. Great attention to detail to ensure all the measurements were correct.

Packaging including the tools to fit the strap also included for free.

I think I'll order another strap in a different colour to mix it up a bit

Recommend BUT ask that they don't courier it with FedEx if you live in Thailand - that was the only downside. Not DrWatchStrap fault.

August 12, 2024
Unprompted review

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