Drysolve Surveying Ltd Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Surveyor

Written by the company

Specialist Independent Surveyor in damp, timber and basement waterproofing. Areas covered- London, Essex, Kent & Surrey. Type of surveys I offer: Damp, condensation, below ground waterproofing, wet rot, dry rot, woodworm & pre purchase timber and damp. PCA Qualified Surveyor- CSRT, CSSW.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communicative and helpful

Michael was able to carry out a survey at short notice and was communicative throughout. His prices were much more reasonable compared to big companies and he even called me to summarise the findings before sending me the full written report.

November 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent pre-purchase damp and timber survey

As part of my mortgage application the lender requested a damp and timber survey. I chose Drysolve Surveying because they provide a Pre Purchase Survey and met the lenders Property Care Association (PCA) requirement.

There are a lot of Damp & Timber Surveyors, but it was important for me to find someone that would not sell me additional services and is 'truly independent'. I also wanted someone with the qualification and experience to provide me with the right expertise.

Michael from Drysolve Surveying communicated with me throughout the process, reached out to the estate agent to arrange a time and provided a report within the agreed timeframes. I was impressed with Michaels' resolve to provide excellent customer service. He called me straight after the survey was conducted and responded very quickly to my emails.

I am pleased to report that the survey was accepted by the lender and a mortgage offer has been issued. I have also used the report and graphic showing the troubled areas to negotiate the offer with the seller and agree on work that needs to be completed prior to the sale.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Pre-purchase Damp & Timber Survey

I received excellent service from Michael at Drysolve.
He was very communicative with my pre-purchase survey request and arranged the survey within a short period.
He made contact by phone immediately after his survey visit to advise of his summary findings and accessed the property again to clarify a query that I raised in the phone conversation.
The report was provided promptly afterwards and was detailed and written in plain and understandable format.
He responded to follow up emails promptly and gave clarifications to queries.
Would highly recommend.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

We received excellent service

We received excellent service - prompt and expert advice plus it was a reasonable fee. Fully trustworthy and we recommend Michael Horton to all looking for help with resolving a property problem.

July 21, 2022
Unprompted review
Drysolve Surveying Ltd logo

Reply from Drysolve Surveying Ltd

Thank you for your 5 star review Liz. I’m glad I was able to help you move forward with the woodworm issue at your property.

Many thanks

Michael

Advertisement
Rated 5 out of 5 stars

Independent survey

Michael completed an independent survey for me following some flooding in one of our rooms. We don’t live in the area any longer and Michael went the extra mile to help facilitate the survey with the managing agent.
He gave details on the process and what the inspection would cover; we could be assured that we would get a truly indecent report before tendering for the repair work.
Great customer service, thorough report and professional throughout the job.
Many thanks

August 3, 2022
Unprompted review
Drysolve Surveying Ltd logo

Reply from Drysolve Surveying Ltd

Thank you for your 5 star review. I’m glad I was able to help you move forward with the damp problem on your property.

Rated 5 out of 5 stars

Cellar Damp Survey

Mike carried out a damp survey for our cellar at our home. He was very professional and explained what the problem was really clearly and gave us a detailed report afterwards.
I'm really happy we chose an independent surveyor and would definitely recommend his services.

July 19, 2022
Unprompted review
Drysolve Surveying Ltd logo

Reply from Drysolve Surveying Ltd

Thank you for your 5 star review. I’m glad I was able to help you with your project.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look