Dryyve Reviews 

Dryyve) is the worst car rental company in the world. They sent speed ticket for a car I dont rent for another time than I rent. The refuse to answer or pay back the fee they charge my card even that I sent my evidence. STAY AWAY!!!

Your representative was very friendly and helpful. The car was in good condition and worked well.

Zalan was professional, knowledgeable, and friendly.
Pickup and drop-off instructions were easy and well explained.

I would recommend Dryyve.

Worst company ever!
They charged 249€ for unknown damages 6 weeks after the rental, I was there during the check-in but they told me I could go away and they didn't say anything.
I got an email 6 weeks after my rental in Vienna with an invoice for damages, no pictures annexed, no evidences, no answers after several emails asking evidences and explanations.
Impossible to contact them, no answers to emails or contact form. Impossible to find a phone number to have someone on the other side.
It is just unacceptable to charge someone for non-existing damages or old ones so late after the return, how many rentals did they have with the same car between my retour and the 6 weeks of the invoice?

Cherry on the cake:
They delivered the car with 1/8 petrol, I had to fill up the car at station outside the airport, but... you need to calculate yourself how much petrol to put because if you return the car with more petrol you don't get any refund, on the other hand, if you bring the car with less petrol you pay penalties. Find the mistake!

Stay away if you can, because you will just have a big wall between you and the customer care.

Be careful with Dryyve / AUSTRAUTO!

When travelling within Austria, GPS routes sometimes briefly pass through Germany. Many rental companies consider this normal transit and don't charge extra.

But Dryyve charged me almost €600 in fees and penalties for exactly this! I believe the company takes advantage of such situations to make extra money.

They only sent me the rental agreement after charging my card. Despite repeated requests for a refund, they refused and eventually stopped replying.

I strongly recommend avoiding this company! Their rental conditions contain what I consider hidden traps that can cost you a lot of money. I wish I had checked their reputation before booking.

**Extremely disappointing experience – unexpected charges and misleading fine payments**

I rented a car from Dryyve at Vienna Airport in August 2026, and my experience after returning the vehicle has been extremely frustrating.

The company automatically charged €198 to my bank card for a traffic violation, including €99 specifically labelled as a "Traffic Fine" and another €99 as a contractual breach fee.

Naturally, I believed that since the company had already taken money from my account for the traffic fine, they had paid it or would pay it to the Austrian authorities on my behalf.

However, I later discovered that the actual official fine was only €30, and I was still expected to pay it directly to the authorities myself!

To make matters worse, by the time I understood this, the original payment deadline had already passed.

A second traffic violation resulted in another invoice for €198, even though the official fine was only €45.

On top of all this, the company charged an additional €199 for an unauthorised border crossing.

In total, I received invoices and charges amounting to €595 following my rental, including €198 already automatically charged to my card for the first traffic violation.

I am not denying responsibility for the actual traffic violations. My complaint concerns the way the payments were presented, the lack of clear communication, and the substantial additional contractual charges.

I have had to contact the Austrian authorities myself to establish whether the fines remain outstanding and how to pay them.

This experience has caused unnecessary stress, confusion, and concern about further financial penalties.

Customers should be clearly informed when money collected under the description "Traffic Fine" is not actually being used to settle the fine with the authorities.

**I am extremely disappointed with Dryyve's handling of this situation. I would not rent from this company again, and I strongly advise other travellers to carefully examine all charges, contractual fees and fine-payment procedures before renting.**

Charged me for damage that wasnt there. Avoid at all costs there are better well known companies out there.

nice cars but charged me for refueling plus a 36 euro penalty. but I refueled it till same as was when i took the car i even have picture of gas gage stating proving. and i left them multipole massage's to get back to me but didn't receive any respond

Waiting time at thr front desk was a bit longer amd the car wasn't cleaned perfectly. Overal a pleasant experience.

I rented a car from Dryyve at Vienna Airport in August 2026.

After returning the vehicle, I was charged approximately €566 for three alleged damages that I am completely unaware of. At return, an employee confirmed that everything was okay.

I have contacted Dryyve twice by email and twice through their website contact form. No response whatsoever. Calling them is pointless, as their automated phone system just directs you back to email.

I still haven't received any damage reports, photographs or proper explanation of the charges.

Extremely frustrating and unprofessional experience. I cannot recommend this company.

Booking reference: AT941219630

Stay Away!! It takes multiple emails and calls to get your refund back. Horrible customer service.

I rented a car from them from Salzburg airport back in March. The rental desk was off site and quite a distance from the terminal, but they give you a number for a taxi you can call to get to them. When picking up the car I was met with the usual deposit plus an extra deposit that I had not had with previous rental companies, being for any potential traffic fines. I was told and have email confirmation that this 'traffic fine deposit' would be held up to 6 months after rental.
It has now been more than 6 months and I haven't had this back yet, I am charged interest every month it sits on my account as they would only take credit card for it, and I have had no reply since emailing them to find out why my money is still with them. I am not aware of receiving any traffic fines so I'd like to know where my money is?
I feel that I have been scammed out of an extra £175 for what should have been a good value rental, and because of this would avoid using in future.

easy pick up, easy drop off, good cars
nice staff

I had a dreadful experience with Dryyve. Upon arrival in Sicily to pick up our hire car we were hit with excessive and unexpected fees. They didn’t highlight that in Sicily it is at their discretion whether you need to have an international driving permit or not (only in the small print) and then they tried to make us pay for their premium insurance policy, which was approx €400 extra. Considering the initial rental price was €130, this was ridiculous. Then it turns out the car hire had a certain mileage we had to keep to and if we went over this there was an excessive fee per extra km. Never in all my experiences with hire cars have I had a mileage limit or so many extra fees that are hidden in the small print. After all this we decided to choose another car rental company. I will never use Dryyve again and would recommend avoiding them at all cost.

We had booked a car for several days to explore Sicily. We purchased comprehensive insurance online. We were greeted by a long-haired man who literally threatened us, saying that if we didn't buy the insurance with him at the counter, we would have problems; a single scratch could cost us thousands of euros, and that our insurance didn't cover everything. He even said, "How do you think we make money from rentals?" It was so unpleasant that we decided not to pick up the car. Terrible service, a terrible impression they left on anyone arriving in Sicily. We then booked with a different company and everything went perfectly.

I rented the car , got no noticed that they track GPS data , I supposely got a fine even though I kept within a speed limit. Any other car rented company will say are specific about fines and GPS data , they tried to take the fine directly after 7 months , without actual proof, plus we have to pay the directly as the car was in my name.

They were been transparent about any fines at the start of the car rental.

Imagine that you are in a business where customers pass through. They may well be from another country. You will probably never see them again. You have their credit card details. And so you just keep charging amounts to their credit cards...

That, unfortunately, is the business model of Dryyve Austrauto at Vienna Airport.

I hired a car from this location with a limit of 300km miles, which was fine as I was joining my parents 30km away and staying local for the week. When I returned the car I was comfortably under the limit and there were no issues, however I have since been charged over €1,000 for an addition 1,000+ km.

I would never use again and advise others to not hire from here, unless you want a very expensive, stressful situation.

Never again. Hidden fees. Feels like there are only so cheap to get you and then charge you hundreds of euros after that.
They even track you after you return the car to see where you went. Unbelievable there are close to be criminals

Very disappointing post-rental experience
We rented a car from Dryyve at Vienna Airport for a family trip in August 2026. The car and the rental itself were fine, but our experience with post-rental charges and customer support has been extremely frustrating.
First, we were charged €99 for additional cleaning, apparently because of food crumbs left in the vehicle after travelling with children. I contacted Dryyve several times to dispute the charge and ask for an explanation, but received no substantive response. I eventually had to open a dispute with my credit card company.
More recently, Dryyve contacted me regarding a €45 Austrian traffic fine. The official authority notice shows that it was received by the rental company on 10 September 2026, but Dryyve did not forward it to me until 5 October 2026 — the final day of the four-week payment period stated on the notice.
I therefore had to arrange an international payment that same evening to make sure the fine was paid on time.
Dryyve initially charged my card €198 in connection with this €45 fine: €99 as a provisional “Traffic fine” charge and another €99 as a “Breach of contract fee fines”.
After I paid the €45 fine directly to the Austrian authority and provided proof of payment, Dryyve promptly refunded the first €99 charge. I appreciate that this part was resolved quickly.
However, the additional €99 breach-of-contract fee remains disputed. The rental agreement refers generally to the possibility of such a fee, but does not state an amount of €99. I have asked Dryyve to provide the Cost Table applicable to my rental showing the contractual basis for this specific €99 charge, but so far I have received no response.
The most frustrating part of the experience has been the difficulty getting meaningful responses when questioning additional charges.
The €99 cleaning charge and the additional €99 breach-of-contract fee are still unresolved. I will update this review if Dryyve provides the requested documentation or resolves these charges.