Dryyve Reviews 

Great provider. Nice selection of the cars. No problems with booking or renting.

I believe I was unfairly charged for alleged vehicle damage. I was charged €2,000, including damage and administration fees, for what appears to be a very minor scratch.

There are several concerns that raise questions about the validity of this charge:

During the entire rental period, I did not cause any damage or scratch the vehicle.

The damage claim appears inconsistent. The rental company stated that the damage was on the rear bumper, yet the photographs provided show damage on the front of the vehicle. Furthermore, the vehicle pick-up process did not follow the standard rental practice of providing a detailed pre-existing damage report. As a result, I have no way to verify whether this damage was already present when the vehicle was collected.

The repair cost appears excessive. The company claimed that repairing this small scratch required paint work costing €1,500. In my experience with other rental companies, similar cosmetic marks have been classified as normal wear and tear and were documented on the vehicle condition report rather than being treated as chargeable damage.

The final charges appear questionable. In addition to the repair costs, several administration fees were added. The total amount charged was very close to the excess deposit that had been taken at the start of the rental, which raises concerns about how the charges were calculated.

After receiving these charges, I contacted Dryyve, the company that appears to manage several rental operations at Vienna Airport (VIE), and requested a review of the case. To date, I have received no response.

I have been using dryyve exclusively for several years whenever I travel to Vienna, and I have never even considered renting from a competitor. The main reason is the outstanding value for money: the cars are always new and well-maintained, while the prices remain very competitive.

I also appreciate the fast check-in process and the exceptionally quick release of the security deposit after the rental. On this occasion, I booked a mini-class vehicle and was pleasantly surprised with a complimentary upgrade to a much larger and more comfortable car.

Thank you for consistently providing such a reliable and customer-friendly service.

Great service would recommend friendly owner

The best app and I will keep using it always

Everything worked as expected. Clean car, transparent cost, garage

bait and switch tactics - deliberate rip-off company. paid 5x more than initially agreed to when booking via booking.com. they refused to hand over car . original booking cost 250 AUD. forced us to pay 820AUD extra for mandatory insurance and because we drove to a neighbouring country. their reason for mandatory insurance: we didn't have an international drivers permit. they did this to other customers too, we saw it happening in front of our eyes. everyone had to pay more than initially agreed on. this company is doing this deliberatly. they advertise cheap prices, then at pickup they force you to pay exorbitant hidden fees . i have issued a creditcard chargeback and lodged complaints to the austrian consumer protection agency and booking.com.

Finances/insurance were easily explained. Deposit refund was quick.

Upon pickup (Milan Malpensa) there were small scratches on the car, which were all clearly noted in the paperwork. When we returned the car, they said we caused one of the documented scratches! The agent told us "Car rental agencies are only interested in taking your money"! Charging us nearly 300 euros for that; we are contesting, they are not responding. They are NOT a trustworthy company...

Avoid this company – hidden fees and misleading information

I booked my car online with Dryyve, but when I arrived at their office to pick it up, I was told that because I was paying with a debit card, I had to pay an additional €59 per day for mandatory insurance.

They claimed this requirement was stated in the rental terms and conditions, which was not true. There was no mention of this additional insurance fee in the terms and conditions I had seen when booking.

While I was trying to decide whether to cancel the rental, the staff started pressuring me to make a quick decision, claiming they needed to return to the airport. This was also misleading, as the office is only about 10 minutes from the airport. When I eventually returned to the airport with them, they immediately left afterwards.

The whole experience felt dishonest and unprofessional. Unexpected charges and pressure tactics are not acceptable, especially when customers have already made and paid for an online booking.

I do not recommend Dryyve. Please be careful and make sure you clarify all fees in writing before booking.

Short shuttle bus transfer from airport to hire location (about 5 mins). Car was pretty much new, no damage. No hidden fees. Drop off was equally simple.

with the car all was ok. but it took more than 3 weeks to get the deposit back, which is very long. especially that I rent cars very often so when it adds up its a very large amount just in deposits. and some rentals release depisits in the next day.

Everything has functioned smoothly, the cars are in great shape and clean

It is always a pleasure to rent vehicles with this provider. Everything perfect!

I had a great experience renting a car at Vienna International Airport in Austria. The entire process was smooth and hassle-free, from the easy pickup to the even easier drop-off. The car was brand new, spotless, and in excellent condition. To top it all off, they even upgraded me to a better car, which was a wonderful surprise! The service was excellent, and everything went perfectly from start to finish. I highly recommend them to anyone looking for a reliable and pleasant car rental experience in Vienna. I would definitely rent from them again

Dear Dryyve Team,

I would like to express my high level of satisfaction with your car rental service in Austria.

The service was excellent, professional, friendly, and efficient. I had a very positive experience from beginning to end.

Thank you for your outstanding service! I will gladly recommend your company to others and look forward to renting from you again in the future.

Best regards,
Lior Kakoriev

Scammers, booked a car from vienna airport and returned it same day, they dont mention that the cars font have a vignette so ypu need to buy extra, and they force you to take insurance if you pay by debit.
They took 300€ deposit which was returned same day after returning because no damages on car (even though you have insurance, ridiculous, so if you scratch, they keep all)
But the worst thing is they kept my 200€ deposit fpr possible fines for 9 months, even though their Terms and conditions say maximum is 6 months, i wrote like 20 emails ,and they first claimed i wa speeding, and showed slme screenshot from their GPS tracking data, and after confronting them that if this was the case they would have brought that argument much earlier, and not after 9 months and me writing dozens of emails, moreover that wasnt a police fine so they are not allowed to keep it, after that they replied by "sorry, it was all a IT problem, we will refund " obviously a big scam, now thank god i got my money back, but also between all this drama i had to contact the AK Konsumentenschutz in Wien, to help resolve this issue.

I dont know how they are operating, and how some people even give 5 star Reviews