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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, knowledgeable staff. Many people highlight the high quality of the product installation, noting the neatness and attention to detail, with no visible wires. The user experience is frequently described as smooth and efficient, with installations often completed quickly and explanations provided on how to use the products. However, some customers experienced issues with specific products, such as a dashcam that stopped working shortly after installation or a battery pack that failed to charge. These instances suggest that while the installation service is highly regarded, there might be occasional concerns with the longevity or functionality of certain devices.

What people talk about most

Service

People report positive experiences with service, highlighting the professionalism and expertise of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Product

Customers had positive experiences with product. Many reviewers praise the professional installation of... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the clear explanations provided... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the workmanship, describing it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daryll did a brilliant job installing my front & back camara's. He made sure everything worked & even gave me advice regarding setting up the app on my phone that works with the dashcam's. Thanks to t... See more

Rated 5 out of 5 stars

Been meaning to write this for a while - genuinely fab service!! Met Darryl at his home in east London and he installed a 3 camera (front/rear/internal) dashcam for me in a 2005 Honda CRV. Did it su... See more

Company replied

Rated 5 out of 5 stars

Darryl did an outstanding job installing my dash cam. He came directly to me, which was super convenient, and the whole process was incredibly quick and efficient (1.5 hrs to install front and rear... See more

Rated 5 out of 5 stars

I was indecisive about fitting a dash cam due to hearing feedback about car batteries going flat but I decided to go for it. Looked into it and DTec stood out so booked online, easy to book (straight... See more


Company details

  1. Electronics Store
  2. Car Accessories Store
  3. Car Equipment Accessories Store
  4. Car Security System Installer
  5. GPS Supplier
  6. Telematics Service

Written by the company

Professional Mobile Dash Cam installation fitting service near me, front and rear / back. Dash cam fitting at its best 2022. Reversing camera fitting TfL approved Dash Cam for PHV & Taxi. GPS tracker & Dash Cams. Best dash cam 2022, Blackvue, Eagle Eyes uk, Nextbase, Rewire Security, Road Angel, SAFE Systems CCTV Ltd, Thinkware, Visiontrack, WolfBox. Cars, Motorbikes, Vans, Lorrys, PHV & Taxi's. DTec keeping London safe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Dtec are fantastic! highly recommend!

I booked Dtec (Darryl) to install a Viofo A329S 2 channel camera after I stupidly thought I could install it myself. Darryl was awesome! super professional, very knowledgable and he did a fantastic job installing the cameras, hiding all the wires and it looks super clean and slick. He also went over all the settings to ensure they were optimal for the setup and my car battery! I would highly recommend Dtec to do your dashcams! Thanks again!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Daryl installed Road Angel

Daryl installed Road Angel, front and rear facing camera. Was truly happy with the workmanship, clean and very professional. Very happy with his service and knowledge, and happy to recommend.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wouldn't use anyone else.

Darryl originally fitted my dashcam a few years ago and returned today to remove it as I'm changing cars. Absolutely first-rate service. The installation was excellent and he did a fantastic job of removing all traces of it being installed today. He also fitted dashcams for my parents and my sister and they have been really happy with them too.

Would definitely recommend 100%

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service all round (5 out of 5)!

Wanted a front/rear dash cam for my humble Fiesta as I had an accident without one. I bought a entry-level dash cam via an online auction site and needed a hardwire fit only. Websearched 'dashcam in my area' (Croydon) and booked/paid a mobile fitting via DTEC's extremely useable website.

Darryl contacted straightaway via WhatsApp, saying that a mobile fitting wasn't available but a workshop fitting was and offered to partially reimburse. So I booked the workshop fitting in Shadwell.

Between then I came across funds so I WhatsApped if the Nextbase 322GW would be available for the fitting. Darryl immediately replied that it wouldn't be but offered another which turned out to be the GKU D600 (excellent 4K budget one) as supply/fit for £200.

When I arrived at the workshop Darryl offered tea and biscuits and showed the D600 and explained what it will do. The whole job took just over an hour. Darryl explained further how to operate it, downloaded the app and setup the connection, showing the app's menu and functions. And the benefits of the 24/7 parking monitor and how to manage that. His work was neat and tidy. He also found the DAB aerial that the windscreen replacer had previously tucked away in the fixture and glued it on the windscreen where it should have been.

Another thing. My car had tree blossoms all over, looking like polka dots. Darryl asked the neighbouring unit to jet spray the car afterwards. And they did more than that - they did a full polish as well.

We had a superficial but good chat about what we do for our lives and I believe Darryl is on a path to great success.

I can't recommend DTEC (Darryl) enough. I followed and shared DTEC's site on Fbk. And I will share to anyone if required.

Thanks and well done!

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent company, highly recommended !

I went to Halfords to buy a dashcam and get it installed in my car all in one purchase, and they could not fit it in properly, claiming there was something wrong with my power supply connection. I looked up other dashcam installers on Google and came across D-Tec. I contacted D-Tec, the customer service advisor was polite, to the point, and very communicative, and straight away the technician Darryl knew what the issue was and how to resolve it. Booked an appointment, and within 2 days they took my car in. The installation lasted about an hour, and by then he had installed the dashcam perfectly and had it fully working as it should be. In addition to this, he completely fixed some very awful mistakes that Halfords had made, one of which was a serious safety hazard!! Great customer service and a superb installation job from Darryl, I highly recommend these D-Tec for dashcam installations to anyone because they are simply brilliant at what they do.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service !

Darryl is excellent at what he does. He arrived on time, was very punctual, and completed the installation perfectly with all cables neatly hidden. The whole installation took only about an hour and a half. At the end, he also took the time to help me and explain everything in the app. Highly recommended.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

OVERALL EXPERIENCE I WOULD BE BETTER…

OVERALL EXPERIENCE I WOULD BE BETTER OFF GOING TO AN OUTLET SUCH AS HALFORDS OR RAC FOR A DASHCAM INSTALLATION WHERE I CAN REST ASSURED THAT CUSTOMER SUPPORT AND GUARANTEE IS ON POINT AND ATLEAST IF THERE IS A FAULT WITH THE WIRING OR DEVICE THEY WILL BE ABLE TO ASSIST

March 23, 2026
Unprompted review
DTec logo

Reply from DTec

We are sorry to hear that you are experiencing issues, however this review does not accurately reflect the situation, so we feel it is important to clarify the facts publicly.

This installation was carried out exactly as per your request. You specifically asked for the system to be powered via a 12-volt accessory socket using your own battery pack, and you did not want the system hardwired into the vehicle fuse box. As a result, no wiring was connected directly into your vehicle’s electrical system. The cameras were mounted and the cables were professionally routed and secured, including safe routing around airbag areas, and the system was powered exactly as you instructed using the equipment you supplied.

All equipment, including the dash cam and battery pack, was supplied by you. We are not the manufacturer or supplier of the equipment and therefore we are not responsible for manufacturer faults, firmware issues, app issues, or settings changes.

You informed us that you carried out a firmware update and afterwards experienced issues with the parking mode/settings. We have attempted to assist you via email with checking and restoring the settings, however firmware, app configuration, and device settings are the responsibility of the manufacturer or supplier of the device. For technical support, firmware issues, and device configuration, the correct course of action is to contact the manufacturer’s technical support team.

You have requested that we return to carry out further work and removal free of charge. As previously explained, this is not an installation fault and therefore is not covered under workmanship warranty. Our warranty covers installation workmanship only. Customer-supplied equipment, firmware, settings, and customer-requested installation methods are not covered under warranty.

We have documented the entire installation process and have full records of the work carried out, and this documentation will be made available publicly so that the work can be viewed for transparency.

We always try to help our customers where we can, but leaving multiple negative reviews instead of communicating with us directly is not a fair or accurate representation of the work carried out. Some previous reviews have already been removed by Trustpilot for breaching their guidelines, and this matter is currently being reviewed further.

We respectfully request that these reviews are removed so this matter can be resolved fairly and privately. We remain willing to assist further on a chargeable basis if required, or alternatively the equipment manufacturer will be able to assist you with firmware and settings support.

Rated 5 out of 5 stars

Excellent service by Darryl

Excellent service by Darryl, I’d highly recommend going to him! I live in west London and I’m willing to travel all the way to his workshop, a very detailed oriented provider. Money well spent. Thanks Darryl!

March 20, 2026
Unprompted review
DTec logo

Reply from DTec

Hi, thank you for the great review — I really appreciate you travelling all the way from West London to come to my workshop.
I’m very glad you’re happy with the installation and the service. I always aim to install every dash cam as if it were my own vehicle, with a clean OEM-style finish and no visible wiring.
If you ever need any help with settings, footage retrieval, or future upgrades, you’re always welcome back.
Thanks again,
Darryl – DTec Dash Cam Installations

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Rated 5 out of 5 stars

Been meaning to write this for a while…

Been meaning to write this for a while - genuinely fab service!! Met Darryl at his home in east London and he installed a 3 camera (front/rear/internal) dashcam for me in a 2005 Honda CRV. Did it super neat - took the trim off and tucked all cables behind it - literally no dangling cables, and did it properly around the drivers side airbags too.
Super neat, lovely chat too and great experience all round - couldn’t be happier.

December 19, 2025
Unprompted review
DTec logo

Reply from DTec

Thank you George, really appreciate you taking the time to leave this!

It was a pleasure working on your CR-V — always good to see a clean install come together properly, especially making sure everything is safely routed around airbags and fully hidden.

Glad you’re happy with the setup and the overall experience. If you ever need anything in the future, just give me a shout.

Thanks again 👍
DTec Dash Cam Installations

Rated 5 out of 5 stars

Dashcam installation on Porsche

Had a viofo A229 Plus front and rear fitted to my Porsche 911, installation was of great quality and done in good time too. Definitely recommend.

March 5, 2026
Unprompted review
DTec logo

Reply from DTec

Thank you Girvin, really appreciate the review!

It was a pleasure working on your 911 — always important to take that extra care with higher-end vehicles to ensure everything is installed cleanly, securely, and without any disruption to the interior.

Glad you’re happy with the Viofo setup and the overall finish. If you ever need anything further, feel free to get in touch.

Thanks again 👍
DTec Dash Cam Installations

Rated 5 out of 5 stars

Front and back dash cam fitting

Darryl came out to fit in our front and back dash cam. He kept us informed about his exact time arrival. He is very professional and worked flat out for 2 hours. He even took time to explain the main features of the camera and took me through the app. 5 stars fully deserved.

February 26, 2026
Unprompted review
DTec logo

Reply from DTec

Thank you Zeljka, really appreciate the kind words!

Glad you were happy with the whole process from arrival through to installation. It’s just as important to us that everything is clearly explained, so you’re confident using the system day to day.

Thanks again for choosing DTec — if you need anything in the future, feel free to get in touch 👍

DTec Dash Cam Installations

Rated 5 out of 5 stars

Quick BMW ACE 3.1

Darryl installed my BMW ACE 3.1 front & back camera quicker than expected and was extremely professional, top job. They came out to West London which was extremely convenient instead of going to garages.

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Google and chatcpt

I found this company while searching on social media, and they are truly meticulous in their work, and I received answers to all my questions. Everything went exactly as I wanted, and they even came to my house. Since this was my first time having a camera installed in my car, I wanted to work with the best company, and I'm really very satisfied.
On the day of our appointment, Darryl arrived with great care and completed everything perfectly, then handed me my car. They are doing their jobs outside in this cold weather and they truly deserve a big thank you.

Many thanks Darryl and DTec team

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! 5stars..
Keep up the good work. Honest company, professional, very thorough, doesnt rush service, will defo recommend to friends and family.
Thankyou👍

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service. Darryl texted beforehand as he was delayed a bit. Very courteous, did a perfect job. All clean. Explained system to me. Great work!! Would recommend any day!

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good and reliable

Overall a very good and reliable experience. Friendly customer service with some insight into dash cam too. If you are looking for some help to get equipment installed then I would recommend.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Dashcam Installation - Highly Recommended

The engineer from DTec provided outstanding service during the installation of my front- and rear-facing BlackVue dashcam system. His knowledge and professionalism were evident throughout. The installation is flawless - both cameras are perfectly positioned, completely invisible to the driver with zero view obstruction, and all cabling is hidden. The connection to the fuse box was done expertly. The final result is like a work of art. This was a stellar experience, and I wouldn't hesitate to recommend DTec to anyone requiring professional dashcam installation.

November 18, 2025
Unprompted review

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