Banner for Duca del Cosma | Italian Golf Evolution

Duca del Cosma | Italian Golf Evolution Reviews 

4,056
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Delivery and service were impeccable. Shoes are just gorgeus. A little disappointed I have not received a reply to an e mail I sent regarding my old duca shoes

Company replied

Rated 5 out of 5 stars

I bought my first pair of Duca del Cosma shoes a couple of years ago, which were KLM Dutch Open colour inspired. I know it's a cliche, but they are so soft and so comfortable and they are still going... See more

Company replied

Rated 4 out of 5 stars

Super experience, high quality shoes. But why offering a voucher to buy again one day after reception valid if we spend again for a shoes. this voucher should come right away during the order esp for... See more

Company replied

Rated 5 out of 5 stars

The packet came on time and beautifully packed in a typical Italian style. However I had to return the Golf shoes as it did not fit me properly. The return was easy and without any hassle. This i expe... See more

Company replied

Company details

  1. Shoe Store
  2. also in
  3. Golf Club

Written by the company

Enjoy the difference of an Italian designed golf shoe built by skilled European artisans. Maximum panache and technology designed for people passionate about life, on and off the course.

Duca del Cosma. Italian Golf Evolution

Written by the company

Exceptional Service & Craftmanship
At Duca del Cosma, we're committed to more than creating premium golf shoes—we're passionate about providing exceptional service and treating every customer with the utmost respect, care, and kindness. Our innovation is driven by a sense of responsibility, seamlessly blending craftsmanship with contemporary fashion to design shoes that not only elevate your game on the course but also make a statement off the course.
You're not just a Customer, you’re part of our Family!
With every pair, we aim to offer the perfect balance of style, performance, and comfort, ensuring you stand out both on and off the course. We’re here to support you every step of the way—because at Duca del Cosma, you're not just a customer, you’re part of our family.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,056)

338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.From receiving the…

Excellent service.From receiving the shoes (which were of excellent quality )(were on the narrow side of fit. for me)The return was simple and refund . Was kept up to date with all.I would highly recommend this company.

May 16, 2025
Rated 1 out of 5 stars

Hi I have not received the delivery at…

Hi I have not received the delivery at all. Can you find out where it is?
Kr Minna Ikäheimonen

May 14, 2025
Duca del Cosma | Italian Golf Evolution logo

Reply from Duca del Cosma | Italian Golf Evolution

Thank you for your message, and we're sorry to hear that you have not received your delivery.

We will contact you via email to resolve this as soon as possible.

Kind regards,
Customer Support
Duca del Cosma

Rated 5 out of 5 stars

Quality Golf Shoes

The quality of the shoes are superb and more importantly they are very comfortable to wear. They were delivered on time and communications from the Duca del Cosma team was excellent. I am already thinking about buying a second pair.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional company

Ordered woman’s shoe and was shipped a man’s shoe.

May 12, 2025
Duca del Cosma | Italian Golf Evolution logo

Reply from Duca del Cosma | Italian Golf Evolution

Our sincere apologies for the inconvenience you experienced. A wrong item was sent by mistake, but fortunately, we have already resolved this with you via email.

Should you have any further questions or concerns in the future, we are always happy to assist you.

Kind regards,
Customer Support
Duca del Cosma

Rated 1 out of 5 stars

Item did not arrive and Duca ignored my messages.

I'm a big fan of Duca Del Cosma shoes - I have five pairs - and so when I saw their gloves I thought I'd order one with a view to buying several if I liked it.

I ordered it on April 27 and received a confirmatory email.

Fedex emailed me on April 28 to say they had been notified there would be a shipment from Duca.

It's now May 9 and I've heard and received nothing since.

I've emailed Duca Del Cosma twice asking them what's going on and they have ignored my emails. The only thing I've received from them is an email asking me to write this review!!

Any company can take your money an sell you something, good or poor quality. What sets good companies apart is how they behave when something goes wrong, and in this Duca has been found sadly lacking.

My golf glove was "only" £24. Imagine paying ten times that for a pair of shoes, receiving nothing and then being ignored. It's just not worth the risk of ordering from Duca Del Cosma.

April 29, 2025
Duca del Cosma | Italian Golf Evolution logo

Reply from Duca del Cosma | Italian Golf Evolution

Thank you for your review and for bringing your experience to our attention.
Unfortunately, we have not received any emails from you, and we’re sorry to hear that you feel ignored.

We will contact you directly to resolve this matter and ensure your order is handled properly.

Our sincere apologies for the inconvenience caused.

Best regards,
Customer Support
Duca del Cosma

Rated 5 out of 5 stars

Simply wonderful shopping experience

Really like the products (comfort, design, etc) and the customer service and shopping experience is fantastic - easy, functional and very understanding customer team. I found it very difficult to find the right size, and went back and forth with returns, but the team were helpful and showed extreme patience and good will. Many thanks indeed.

April 25, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look