Duncan Lewis Solicitors Reviews 

1,730
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the professional legal team for providing clear guidance, demonstrating deep legal knowledge, and maintaining consistent communication from start to finish. Clients often express immense gratitude for the dedicated approach taken by their solicitors during difficult periods. However, some reviewers were not happy with communication issues, noting that staff members could be very slow to respond to inquiries or difficult to reach when needed. A few people also mentioned experiencing frustrating delays, feeling that their urgent emails were ignored, or finding it difficult to get timely updates on their ongoing cases.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism, dedication, and deep... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the exceptional... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and continuous... See more

Response time

Users describe ambiguous interactions with response_time, reflecting mixed feelings about the communication... See more

Location

Consumers find location to be ambiguous regarding office accessibility and regional presence. Reviewers note... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied

Rated 5 out of 5 stars

I was under legal aid, Primal still treated me like i was a standard customer, prompt replies, good advice and no messing around. I felt Primal understood my position, wanted to help and i felt confid... See more

Company replied

Rated 5 out of 5 stars

Superb service provided by Jaspreet Rai of Duncan Lewis Solicitors. My case was handled sensitively, professionally and efficiently. Jaspreet always made me feel safe and reassured. She was very respe... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,730)

298 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to Excellent Support and Professional Service express my sincere…

I would like to express my sincere gratitude to Duncan Lewis Solicitors and especially to Premal Patel, who handled my case with exceptional professionalism and care. Throughout the entire process, Premal made me feel supported and reassured. His communication was always clear, timely, and patient, whether by phone, email, or letter.

My case was managed with great attention, legal knowledge, and dedication. Even during the most stressful moments, Premal explained everything in a way I could understand and always made sure I felt heard and guided. Thanks to his hard work, I felt confident and well looked after from start to finish.

I am truly grateful for the outstanding service I received and would highly recommend Premal Patel and Duncan Lewis Solicitors to anyone in need of legal assistance.

December 9, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear zahra

Thank you for your thoughtful review. We are pleased to know that Child Care Solicitor Premal Patel delivered a high standard of service and that their knowledge and dedication were reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

This company is the best law firm and…

This company is the best law firm and very competent Solicitor.
They handled my case in a professional manner.

October 17, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Omolabake

Thank you for your kind feedback. We are pleased to hear that our team provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Professionalism of Duncan Lewis Solicitors

My name is Saima Sunil Joseph and Sajal Parashar from Duncan Lewis helped me for my Asylum Application.First and the foremost thing which mattered the most for me was Sajal Parashar. Her behaviour, her professionalism, her politeness, her legal acumen are the main characteristics which cannot be described in words. Sajal is truly a devoted and dedicated worker and she is an asset for Duncan Lewis Solicitors.

December 8, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Sunil

Thank you for taking the time to share your experience. We are really pleased to hear that Caseworker Sajal Parashar was able to support you effectively.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

My experience with Syma Tayyab has been…

My experience with Syma Tayyab has been outstanding from start to finish.

• How was your case handled?
My case was handled with exceptional care, efficiency, and attention to detail. Syma took the time to understand every aspect of the situation and guided me through each step with confidence and clarity.

• How did your lawyer make you feel?
Syma made me feel fully supported, reassured, and confident throughout the entire process. I always felt that my case truly mattered and that I was in very capable hands.

• Quality of communication – phone calls, emails, letters
The communication was excellent. Syma responded promptly to all phone calls and emails and always kept me informed about progress. Every message was clear, professional, and easy to understand.

• Quality of service and availability
The level of service I received was outstanding. Syma was consistently available when needed and always willing to go the extra mile to ensure everything was handled smoothly.

• Professionalism and legal knowledge
Syma demonstrated impressive professionalism and deep legal knowledge. Her expertise was evident in every conversation and decision, giving me complete trust in her advice and judgment.

Overall, I am extremely satisfied with the service provided by Syma Tayyab and would highly recommend her to anyone in need of a dedicated and highly skilled solicitor.

November 25, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ildiko

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Family Law Solicitor Syma Tayyab was able to provide the support, guidance and clarity you needed throughout your case.

We greatly appreciate your recommendation and are glad we could assist you effectively.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Compassionate, Thorough, and Phenomenal Representation

I cannot put into words how thankful I am for the time, effort, and genuine care that Jemma and her caseworker Paige at Duncan Lewis (Milton Keynes office) have put into my cases. From the very first contact, they went above and beyond. I had less than 24 hours between speaking with them and my first hearing, and Paige spent a considerable amount of time on the phone understanding my situation, my wishes, and making sure I felt heard. Jemma then worked late into the night preparing my statement.

What started as CAO proceedings quickly turned into two separate sets of proceedings running alongside each other, and Jemma immediately stepped in to represent me in both. These cases have lasted just over a year, and during that time I have built a genuine trust and strong working relationship with both Jemma and Paige. They have always remained calm, understanding, and incredibly thorough in explaining each step of the process so I fully understood what was happening.

I often began phone calls feeling heightened, overwhelmed, or unsure — and every single time, I ended the call feeling reassured, grounded, and confident in the plan ahead. They consistently made sure my voice was heard, especially when I struggled to articulate myself. I have never felt rushed or made to feel like I was asking too much. They have truly been lifesavers during a very difficult and vulnerable time in my life.

In court, Jemma is phenomenal. Across many hearings, with different representatives, judges, and magistrates, she has always been clear, confident, and unwavering. Her advocacy is exceptional — calm but firm — and she remains completely unfazed by the opposition. She speaks with strength, clarity, and conviction, truly fighting for what is right. Before and after each hearing, she has taken the time to talk me through what to expect and then walk me through the outcome, making sure I fully understood everything. My cases have been extremely complicated, but her advice has never let me down. She is honest and realistic, never giving false expectations, and always guiding me with complete integrity.

Paige has also been incredible throughout. Before every hearing she took the time to understand my position in detail, and the statements she prepared reflected my thoughts and feelings perfectly while remaining professional and clear.

Both Jemma and Paige approached my cases with genuine care, attention to detail, and compassion. At a time when I had to place my trust in people I didn’t know, they never once let me down. I achieved the best possible outcomes in both cases, and I can confidently say I could not have been better represented.

On the occasions where emergency hearings meant I was assisted by other members of Duncan Lewis, I received the same level of honesty, care, and strength. My experience with the entire team has been consistently positive.

I highly recommend Duncan Lewis to anyone going through the family court process. They have made the most difficult period of my life that little bit easier, and I am truly grateful for everything they have done.

November 28, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Astra

Thank you for taking the time to share this incredibly thoughtful review. We are pleased to hear how supported you felt throughout your matter. We will be sure to relay your words back to Solicitor Jemma Gates and Trainee Solicitor Paige O Riordan of the Child Care team.

It means a great deal to us to know that their approach made such a difference during a very challenging period in your life.

We are glad to hear that you felt heard, reassured and confident throughout the process, and that the outcomes reflected the effort and care put in by everyone involved. Thank you again for your trust and recommendation.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

I want to sincerely thank Allena Akhtar…

I want to sincerely thank Allena Akhtar for her exceptional assistance and professionalism during my Home Office case, which lasted from March 2023 till the end of October 2025. I consider myself really lucky to have had her as my attorney.

Allena was incredibly helpful, patient, and totally committed. She provided me with clear and considerate guidance at every stage of the procedure. I always felt confident knowing she was taking care of my case because she responded to all of my emails and phone calls in a timely and professional manner.

Her diligent work and persistent assistance allowed me to eventually obtain my citizenship. It was a long journey, but she walked with me the entire way, making sure I never felt alone or lost.

I truly have the deepest gratitude for her. I am incredibly appreciative of everything she has done, and I couldn't have wished for a better solicitor.

October 21, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear itspase

Thank you for your positive feedback. Immigration Trainee Solicitor Alleena Akhtar takes great pride in providing a responsive, thorough and compassionate service to every client. We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Miranda Quashie

Miranda Quashie, Manjinder Kaur Atwal and Daljit Singh Shina was an amazing team when it came to my housing challenges. I'm was mainly dealing with Miranda, she was kind, patient, understanding, professional and did her upmost best always. Even when i was stressed and worried she would reassure me that she is working hard and that as soon as she hears something she will update, which she did. Thank you Miranda, myself and my daughter have been homeless for yes and you came and changed our life around, now we are in our beautiful new home, and we are both happy, you are truly an angel

November 24, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Beatrice

We really appreciate you taking the time to leave this review. Housing Solicitor Daljit Singh Shina and Trainee Solicitor Miranda Quashie work hard to provide clear and supportive advice, and it is great to know this made a difference for you.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Nikhila Gorripati at Duncan Lewis Solicitors

I recently worked with Nikhila Gorripati at Duncan Lewis Solicitors, and I would like to highlight the exceptional level of service I received. Nikhila handled my case with professionalism, clarity, and efficiency from start to finish. Her communication was consistently timely; every email and update arrived precisely when I needed them, and she explained each step in a way that made the process smooth and stress-free.
She was attentive, supportive, and genuinely invested in ensuring everything was handled correctly. Her legal knowledge was evident at every stage, and her guidance made a complicated process feel manageable.
I would confidently recommend her to anyone seeking reliable and professional legal support.

November 16, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear reemaz

Thank you for your kind feedback. We are pleased to hear that Caseworker Nikhila Gorripati was able to support you and achieve a positive outcome.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Lawyer Sai Raja Harika

Good lawyers Especially lawyer Sai Raja Harika, she is the best lawyer , and thank you for Gemma Lynch 9Director and supervisor but some things have not been clarified.

August 7, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Abdullah

Thank you for your review. We are glad to hear you felt supported by Immigration Director Gemma Lynch and Caseworker Sai Raja.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

A really great company

A really great company, Kavya Sree who is my legal representative helped me a lot with my case and always explained me the things I didn’t know.

November 18, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Gloria

We greatly appreciate your review. It is rewarding to know that Caseworker Kavya Sree provided the guidance and support you needed. Thank you for taking the time to share your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

A Remarkable Experience with Duncan Lewis Solicitors a Highly Skilled Legal Team



My experience with Duncan Lewis Solicitors during my asylum matter has been nothing short of exceptional. I would like to extend my deepest appreciation and highest acknowledgment to Sai Raja Harika Vinnakota, my dedicated caseworker, as well as Gemma Lynch, Director and Supervisor, for their unwavering professionalism and legal expertise.

From the outset, Sai Raja Harika Vinnakota demonstrated remarkable proficiency, clarity, and commitment. Her guidance throughout this deeply complex and emotionally challenging process was invaluable. She handled my case with a level of precision and diligence that immediately built trust. Her legal knowledge is exceptional, and her ability to navigate intricate details while ensuring I understood every stage of the process is something I am truly grateful for.

Although there were moments when her availability was limited, I recognize this as a reflection of her high demand and the volume of clients who rely on her expertise—myself included. Despite this, whenever she engaged with my case, she did so thoroughly, thoughtfully, and with unwavering dedication. I always felt reassured that my matter was in the hands of someone highly capable and deeply committed.

Despite my eventual decision not to reside in the United Kingdom due to significant safety concerns, I cannot overstate how supported I felt by her throughout the entire ordeal. She consistently made me feel heard, respected, and protected. The professionalism, empathy, and strength she displayed would be difficult to find elsewhere.

Communication from Duncan Lewis—whether by phone, email, or written correspondence—was consistently clear, timely, and handled with the highest level of care. The firm’s service, availability, and commitment to clients are commendable. Under the supervision of Gemma Lynch, the legal strategy and oversight were both expertly executed and meticulously managed.

I am sincerely grateful for the exceptional effort and support provided. Sai Raja Harika Vinnakota is truly one of the best legal professionals one could hope for, and I wholeheartedly recommend her—and Duncan Lewis Solicitors—to anyone in need of skilled, compassionate, and knowledgeable representation.

Duncan Lewis Solicitors – Sai Raja Harika Vinnakota & Gemma Lynch

November 18, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Derick

Thank you for your review. We are glad to hear you felt supported and well-informed by Immigration Director Gemma Lynch and Caseworker Sai Raja throughout your case.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Highly recommended Duncan Lewis

Highly recommended Duncan Lewis, fast response to email and also getting things for cases done quickly. Henna and avani from Birmingham base your both amazing at the work you do couldn't of picked at better solicitors to help me throughout my CAO.

November 17, 2025
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Reply from Duncan Lewis Solicitors

Dear MxSmittens

Thank you for your kind feedback. We are pleased to hear that Child Care Solicitor Henna Sajid and Caseworker Avaani were able to support you and achieve a positive outcome.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Outstanding

Duncan Lewis have been supporting me with a CAO and other issues for the last 18 months; Alexia was my main port of call, with Elliot supporting me during court hearings. Throughout the entire period I have felt listened to, supported and heard, which when dealing with a co parent who is abusive and narcissistic makes such a difference. I communicated with Alexia mainly via email but there were occasions especially during moments of distress I would call, she managed these calls with kindness and sympathy but kept to the facts. I was kept involved and informed throughout the process and these communications increased before and after court hearings to ensure I understood the process and plan moving forward. I was informed whenever Alexia would be unavailable due to leave and was signposted to Premal who was also extremely helpful. The professionalism and legal knowledge of all the staff that supported at Duncan Lewis was thorough and precise. They ensured I had a full understanding of the court process, and what the legal language meant, this meant I was able to verbalise my thoughts and feelings clearly and without fear of judgement or ridicule. Moving forward, if there is another issue that needs legal support I will not hesitate to reach out to Duncan Lewis, and I will feel reassured and confident that they will manage the case effectively and professionally with my best interests at the forefront. Thank you Alexia and Elliot, you have been outstanding.

November 10, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Kaylee

We appreciate your feedback. Our Family and Child Care team prides itself on being responsive, skilled and committed to achieving the best possible outcomes for clients. We are delighted to see Solicitor Alexia Papachrisostomou and Caseworker Elliot Winfield's hard work recognised and valued.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

Consistently Excellent Service and Support

My case was handled very carefully and efficiently by Sailaja Tadepalli, caseworker, and Manjinder Kaur Atwal, Director and supervisor. They always made me feel supported and respected, especially as English is not my first language, and they took time to explain every step clearly. The communication by phone and email was excellent and timely, and I was always updated about what was happening in my case. They were available when I needed them, and I felt that they genuinely cared about my situation. Their professionalism and legal knowledge gave me a lot of confidence, and I am very grateful for the service I received.

November 14, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear sara

We appreciate your feedback. Our Housing team prides itself on being responsive, skilled and committed to achieving the best possible outcomes. We are delighted to see Director Manjinder Kaur Atwal and Caseworker Sailaja Tadepalli's hard work recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I would like to express my deepest…

I would like to express my deepest gratitude to Shazina Zaffer from Duncan Lewis and her team for their outstanding support and representation during my child proceedings. From the very beginning, Shazina demonstrated exceptional professionalism, compassion, and dedication. She took the time to understand every detail of my case, guided me clearly through each stage of the process, and always reassured me during moments of stress and uncertainty

November 14, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Denisa

Thank you for your thoughtful feedback. We are truly pleased to hear that you felt supported throughout the process. Child Care Solicitor Shazina Zaffer works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Thank you very much for the service you…

Thank you very much for the service you provided. I received a very honorable service.

November 13, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Surafel

We greatly appreciate your kind comments. Your feedback encourages us to continue providing the highest standard of service.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Hi I was a former client of Duncan…

Hi I was a former client of Duncan Lewis law firm one of the best law firm in UK very professional workers I highly recommend if I have immigration matters plz contact them they will help u if Ur case is with Duncan Lewis I believe that Ur in safe hands I want to thanks everyone who is working for Duncan Lewis special thanks to my angel case worker Olivia George and David Jones barrister they help me in my immigration matters thanks again I don't have words for them

February 3, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Bilal

Thank you for taking the time to share your feedback. It is wonderful to know that Public Law Caseworker Olivia George's hard work and attention to detail are recognised and valued.

Kind regards,
Duncan Lewis Solicitors

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Rated 5 out of 5 stars

A Wonderful Solicitor with a Kind Heart

I cannot thank Sumedha Singaraju enough for her incredible support and dedication throughout my asylum case. She is not just a brilliant solicitor — she is a kind-hearted person who truly cares for her clients. From the very first meeting, she listened with compassion and understanding. She was always patient, explained everything clearly, and made me feel safe and supported during a very difficult time in my life.Sumedha’s professionalism, honesty, and attention to detail gave me the confidence to trust the process. Because of her help, I now have hope and stability again.
Thank you so much, Sumedha, for your kindness, your strength, and for standing by me every step of the way. I will never forget your help and support. Highly recommended to anyone who needs a dedicated and caring solicitor!

August 18, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ermi

Thank you for taking the time to share your feedback. It is wonderful to know that Caseworker Sumedha Singaraju's hard work and attention to detail are recognised and valued.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Review for Angelique Hu – Duncan Lewis Solicitors

Angelique was amazing to work with. She was always quick to reply, really patient with all of my questions, and incredibly kind throughout the whole process. I felt listened to and supported every step of the way, and she made a stressful situation so much easier to handle. I couldn’t recommend her more highly!

November 5, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Nicole

Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Private/Business Immigration Solicitor Angelique Hu works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I can’t thank Duncan Lewis Solicitors…

I can’t thank Duncan Lewis Solicitors enough, especially Barrister Anna Lampard and Director Sophie Rayment, for their outstanding support throughout a difficult family law case. From the very beginning, their communication was clear, compassionate, and incredibly reassuring. They kept me informed at every stage, explained everything in a way I could understand, and were always quick to respond to any questions or concerns.
Their professionalism and genuine care made a stressful situation much more manageable. I felt supported and listened to throughout the entire process, and their dedication to achieving the best outcome for my daughter was truly appreciated. I wouldn’t hesitate to recommend them to anyone needing expert, empathetic legal guidance in family matters.

October 24, 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Alysha

Thank you for your kind words. Child Care Director Sophie Rayment works diligently to guide clients through each stage of their case with clarity and confidence, and we are glad to hear this was reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

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