Good selection of products and amazing customer service! The owner Kwok-Ming always keeps you updated about the status of your order and will promptly let you know about any change. My go-to shop wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery, great communication (I had an item that could not be delivered due to stocks and they called me to check, got a refund right away). The webshop experience is not the best - on mobile,... See more
One can find most Asian products here. Prices are resonable, qualities are good. Items are well pack with care. Shipping was prompt and they follow up with their orders. In this specific shipmen... See more
Everything was packaged well and my order was delivered as requested. It was suprising to find some of the products here that I couldnt find in our local Asian store. Expect a few days to take before... See more
Company details
Written by the company
Bij de Aziatische supermarkt Dun Yong kun je sinds 1957 terecht voor verse en diepvriesproducten, levensmiddelen en spullen uit China, Japan, Thailand, Indonesië en andere Aziatische landen. Alles origineel en authentiek. Zowel op ons adres in het centrum van Amsterdam als online. Klanten uit Europese landen weten ons te vinden voor de producten en de service. Dun Yong brengt je dichter bij Azië.
Contact info
info@dunyongonline.nl, 1043 AG, Amsterdam, Netherlands
- in
- dunyong.com
4.7
Excellent
245 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service minded
Service minded, quick to reply, fair pricing and safely packages goods so highly recommended overall
June 10, 2023
Advertisement
The delivery was fast and the product…
The delivery was fast and the product range is good
November 13, 2022
Excellent service, great shop!
Great items packed very well and securely, excellent service, fast delivery - highly recommended!!!
October 18, 2022
Great
I always go to their store in amsterdam as well, so to choose their only store isn't a surprise. The products where well packaged and i love the products i ordered
August 23, 2022
Advertisement
Never will I trust them again
Never will I trust them again. I tried to return an unwanted product within the 14 days period but they rejected it and said because it has been opened and they cannot resell it. When I told them that's not the condition stated on the receipt, the staff was extremely rude. She called her manager who was then yelling through the speaker phone to insult me.
I asked them to write down the reason for rejecting my return so I can contact consumetenbond, you can see the added "hidden" clause in the photo.
June 28, 2022
Unprompted review
Reply from Dun Yong
Eun, was this an online purchase? What kind of product was it? If you bought this online in the webshop, did you contact service@dunyongonline.nl? This TrustPilot review account is for the webshop only, we are seperate companies.
Perfect service!
March 18, 2022
Great service
Great service! 👍🏻
One thing to improve is the website, it takes a bit of time to load everytime when you are clicking on any item.
Other than that I'm pretty satisfied 👍🏻
February 18, 2022
Advertisement
Very good website
Very good website, price reasonable and delivery perfect with good packing. I am happy customer
January 9, 2022
One can find most Asian products here
One can find most Asian products here. Prices are resonable, qualities are good.
Items are well pack with care. Shipping was prompt and they follow up with their orders. In this specific shipment, DHL did exctreamly bad job, but that was not controllable by Dun Yong ecept to change shipper next time around. I am very happy with the service and products of Dun Yong.
December 16, 2021
Good selection and great customer service
Good selection of products and amazing customer service!
The owner Kwok-Ming always keeps you updated about the status of your order and will promptly let you know about any change.
My go-to shop when I need a re-stock of Korean ingredients. Highly recommended 👌
October 9, 2021
Advertisement
Excellent
Delivered on time. Good packaging for fragile items. Frozen items were still deep-frozen.
January 29, 2021
Unprompted review
great service and food, delivery was a little sudden.
I was not aware that the delivery would be announced by email around mid day. so when they called me i missed this email and was still at my work at that time. But Dun Yong arranged that the packaged would be delivered again for the same price. The next time it was delivered i monitored my email carefully and made sure i was home in time.
I ordered Gyoza skins, and they were just as tasty as when i made the skins myself. but it did save a lot of time for making them.
1 tip, leave the package closed when thawing, or the skins will be a bit dry.
All and all i was happy with the customer service and the food itself.
Maybe an exclamation mark somewhere to notify about the delivery would be my only remark.
May 27, 2020
Unprompted review
A company with good price's and good…
A company with good price's and good service's. We order already more then 6Y and still happy with them.Special thanks for all this years.
March 23, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.