Duo Direct 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just shows what scammers doushop are i ordered a item even send email showing sent via fedex track and trace said it had been delivered by fedex trace number wasn't even for me,fedex have confirme... See more

Rated 1 out of 5 stars

Ordered an air fryer and although not delivered yet as the ten days are not up, I’m worried about whether we will get it or not. I’ve replied to their email telling me the order is being processed but... See more

Rated 1 out of 5 stars

Ordered an air fryer on the 3rd December and still not delivered yet. I’m worried about whether we will get it or not. I’ve replied to their email telling me the order is being processed but have rece... See more

Rated 5 out of 5 stars

Bought a pair of Sony WH-1000xm3 headphones. Considerably cheaper than Amazon or Currys. I live in Northern Ireland. I ordered them at 23:15 on Tuesday night and they arrived a few days later on Frida... See more


Contact info

All reviews

(43)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to use

Phone was way cheaper than elsewhere. Arrived quickly. Was brand new in the box. Been using it for a month. Great service and would definitely use again

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Purchased a Note 9 in June

Purchased a Note 9 in June - arrived within 2 days and an additional discount given for BACS payment - unbelievable price and great service - very pleased with my purchase!

July 16, 2019
Unprompted review
Rated 5 out of 5 stars

Samsung Note 9. Excellent service

I have to say I was unsure about purchasing my Samsung Note 9 on the internet, I took the risk as the price was excellent and the few reviews I read did help me make that decision.
I have to say the phone arrived quickly from the UAE. The swap from my old phone to the new one went so smoothly with the usb connector I couldn't believe it. I am really pleased with the phone. The screen size is great and the phone is easy to use. I would definitely recommend this site to purchase from and I will be looking here for future purchases.

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

Having never heard of it his company I…

Having never heard of this company I was worried to spend a lot of money with them buying a new Samsung. I have to say it was painless from start to finish. Good delivery information (although mine went to by spam folder so check). Received new phone in 5 days. Lovely phone, my daughter is very pleased. Will buy my next phone here too.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

I was abit dubious at first as the…

I was abit dubious at first as the phone came from Dubai, but I found the service brilliant. I tracked my parcel every step of the way, ordered monday night and received it by Thursday, if I'd ordered within the uk it probably wouldn't of come that quick. I'd highly recommend and if I ever need a new phone I'd definitely purchase from.here again.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

I was hesitant to order from what…

I was hesitant to order from what appeared to be a international seller for delivery to the UK. But the Note 9 i ordered arrived in a couple of days and ive had no probelms. It had all the original seals that you would expect. Courier communication could be better as i was surprised when it arrived so fast, i was out when they tried to deliver initially.

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a Samsung Galaxy Note 9

I ordered a Samsung Galaxy Note 9 on Friday 10pm and by 6pm Monday I recieved it by courier. Extremely happy with the service I recieved and responded to my email in very quick time. I would 100% recommend this company to family and friend. Dalian Jayes

June 20, 2019
Unprompted review
Rated 5 out of 5 stars

Purchased a samsung note 9

Purchased a samsung note 9, it arrived on the date that i was told it would arrive, brand new boxed with all accessories as described. Excellent price and service provided.

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Recently bought my Samsung Galaxy S9…

Recently bought my Samsung Galaxy S9 from Duo Direct, was a bit nervous buying on line from a supplier I had never heard of but thought I would take the chance, due to good reviews. My phone arrived within a couple of days and I was not disappointed. Fabulous phone, fabulous price and fabulous customer service when I enquired about the guarantee. All in all one very happy customer who would definitely recommend and definitely use again in the future. Thank you Duo Direct :)

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Samsung Galaxy s8 form duo direct…

The Samsung S8 galaxy was very competitively priced and the tracking of the delivery from Dubai was excellent.
Initially , I was surprised to find out that it was coming from UAE but when the excellently wrapped package and sealed phone arrived ,I was re-assured it was brand new !!
When I had a new sim card fitted it worked perfectly and any reservations were overcome.
Would gladly recommend Duo Direct if you want an excellent bargain for Samsung phones.

May 18, 2019
Unprompted review
Rated 5 out of 5 stars

Definitely buy again

I purchased a phone from here much cheaper than buying on the high st, the delivery was very fast and l would recomend buying from this company.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent phone s8

I have puchase samsung galaxy s8 few months ago i must say overall i am very happy with my mobile very fast delivery also communication
I will deffo buy from duo direct again very legit company

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Very quick delivery and great service allround. The product I ordered (Note 9) arrived safely and promptly within just a few days. The follow up communications and service experience has been brilliant. Will continue to use this site for future purchases.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Samsung S8 Duo

Like other reviewers, I was a little apprehensive purhasing a phone (Samsung S8) at a fairly low price from an unknown company. However, the phone arrived quickly and well packaged. The phone was from Dubai which I thought might cause problems but there have been no issues whatsoever. I wouldn't hesitate buying from this company again and based on my experience, can happily reccomend them.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Even though it was a newly founded…

Even though it was a newly founded company when i decided to buy my phone, I was a bit apprehensive, but I'm really glad i took the chance because the phone came promptly. I think it even came a day early.

March 29, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look