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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and functionality. Many people also praise the efficient delivery service, noting that orders arrive quickly and are well-packaged. The ordering process is frequently described as easy and straightforward. However, some customers also noted issues with product quality, with items failing or showing signs of wear prematurely. A few other people also felt that customer service was lacking, citing slow responses, unhelpful interactions, or difficulties with returns and packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the quality and functionality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the quality of products, describing them as... See more

Order

People report positive experiences with order. Customers found the ordering process to be super easy and... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the fantastic and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been wanting to get a new spice grinder for a little while, as previous one wasn't great. After a bit of researching and review reading, decided to buy a duronics one. I dont drink coffee, and u... See more

Rated 5 out of 5 stars

I ordered two DM25 heads. They were delivered in a cardboard box without any screws or tools or instructions or packaging. I bought a DM35 head from them before and that one came with screws and... See more

Rated 5 out of 5 stars

We ordered a Duronic Double Air-Fryer that was unusually late in being delivered. And, we have ordered the package AFL3 Silicone Air Fryer Liners. These liners have just arrived, but we used the air f... See more

Rated 5 out of 5 stars

Purchased the A34 air fryer I have only had it a couple of weeks so far impressed with Customer service Speed of delivery Functionality of product Everything I have cooked in there has turned ou... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A Highly Recommended and Excellent Company

Amy at Duronic was very thoughtful and helpful when I phoned to purchase a replacement adaptor for my light. The company was extremely efficient and speedy in sending my order which arrived promptly and safely. I am very pleased with the product and highly recommend this excellent company.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Spare parts

Although I found the initial email a bit confusing, I wasn’t sure I was going to get the correct part, but your system obviously works as I received my correct order within 2 days. Thankyou

January 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Value

Quick dispatch, arrived the next day. The dimensions for the item were correctly listed.
After a lot of searching I finally found TV mount bars that would fit my old TV stand at a fantastic price.

January 29, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

I asked about the possibility of a replacement part and within hours had been given the availability, price and delivery options. All I had to do was to tick PayPal and it was on its way.
Simple!

January 23, 2023
Unprompted review
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Rated 5 out of 5 stars

VC7 ßpare part

Àmy, the employee I contacted by email, was extremely helpful and efficient. She responded very quickly to my queries, and sent me the relevant form for me to order the part I needed.

It arrived the very next day after I had paid, and I can now use my VC 7 again.

January 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Top service

Top service. I was about to buy new vacuum cleaner only because a filter component was lost so the device stopped working. But then decided to find and contact Duronic service center, frankly, without hope to get helped following my rule - unless you try you never know). But after contacting, to my sincere surprise, I received quick response with a needed solution. Thank you indeed.

January 6, 2023
Unprompted review
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