Quick reply and offer for montblanc pens I was selling. Reassurance given to me to use Royal Mail special delivery to ensure safe arrival in post-as I was reluctant to post them due to previous poor R... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
This is the third time that I have sold pens to Dylan Stephen and, as previously, everything has gone perfectly. Very courteous and efficient. Fair price offered and immediate payment. Many thanks!... See more
I contacted Steve about a pen I wanted to sell. He replied within couple of hours and after receiving my pictures he made me an offer. The overall transaction was completed by 1 pm on Tuesday and t... See more
Sold my pens! Communicated via WhatsApp which suited me better, rather than form filling. Very quick response and fair price offered for my pens. Posted them via the service recommended with Royal M... See more
Company details
Written by the company
We buy and sell luxury new and pre owned pens. To sell your pen call 07717753065
Contact info
61 Grove Close Thulston Derby , De723ey , Derby , United Kingdom
- 07717753065
- Info@dylanstephenpens.co.uk
- dylanstephenpens.co.uk
4.9
Excellent
408 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flawless Service
Great communications from Steve whilst I was selling a couple of Montblanc pens. Quick & clear process from being quoted a price to payment for the items on receipt.
Cannot fault the service received! Many thanks!
August 20, 2024
Unprompted review
Fast & efficient experience
Fast & easy experience selling my pen to this company . Great communication and quick payment on receipt of my pen.
August 19, 2024
Unprompted review
Amazing serviceFirst time I have dealt with this…
First time I have dealt with this company. From offering my Mont Blanc pen for sale to receiving cash directly into my bank account was less than 5 days. Amazing service. A rare thing these days.
Would recommend this company to anyone.
July 30, 2024
Unprompted review
Excellent Service
Excellent Service from Steve, sold my Montblanc collection, process was smooth and payment was prompt. Would highly recommend.
July 19, 2024
Unprompted review
Excellent and reliable service
Excellent and reliable service. All text messages were answered promptly and payment was made immediately upon receipt of the pens that were sent for resale.
July 18, 2024
Unprompted review
Very smooth process and quick to reply
Very smooth process and quick to reply. I had a quote for my watches via WhatsApp in minutes. As soon as the watches were received, I received prompt payment.
July 17, 2024
Unprompted review
Quality pens
Items as described with good pictures. Quick service and well packaged.
May 10, 2024
Unprompted review
AMAZING CUSTOMER SERVICE
From the first enquiry text message to last this company has been amazing. They get back to you very fast and are very efficient. We got a price for our pens within minutes, which was a very good price, we posted on Monday and received the money by bank transfers by 10:30am Tuesday. Thank you so much xxx
July 1, 2024
Unprompted review
Excellent service
Easy, professional and quick despatch of item, which was also well packed. What more can you ask for. Dylanstephenpens are always a delight to buy from.
June 9, 2024
Reliable seller
He procured a pen for me, which I wanted very much but could not find, and sent it to me. I was very happy. He took care of me at every stage of the pen's delivery.
I thank him very much
May 1, 2024
First class service
First class service, pens as good as they look on the website, very well packed and arrive next day - can’t ask for more! Thank you!
June 18, 2024
An excellent & professional seller
An excellent and professional seller. A small problem was resolved immediately and with complete customer satisfaction. Highly recommended
June 1, 2024
Pen was as described,,great company to…
Pen was as described,,great company to deal with,this is my second purchase from them
March 28, 2024
Unfailing helpful and very prompt…
Unfailing helpful and very prompt delivery.
Pens are exactly as described and shown on the website. 100% reliable.
June 14, 2024
I found a Visconti Viscontina on this…
I found a Visconti Viscontina on this site. I had been looking for one for a while and I found one on ebay for more than double than what I paid here. It shipped right away and was on my doorstep in a few days across the pond! Seamless! And I don’t think my pen had ever pen inked. Very cool. I am very happy all around!
June 12, 2024
excellent experience!
June 28, 2024
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