e-Surgery & EVARO Reviews 9,856

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service as excellent, highlighting its speed and efficiency from ordering to delivery, which often arrives promptly. Many appreciate the smooth and easy process, especially when needing urgent medication and finding it difficult to access traditional healthcare. The delivery service is consistently noted for being fast, reliable, and well-packaged, with some products arriving with ice packs to maintain proper temperature. However, some customers also noted issues with delivery delays, with orders not arriving as quickly as advertised or expected. There were also instances of incorrect deliveries, missing parcels, or problems with order processing, including subscriptions being put on hold or payment issues for free orders.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the prompt, quick,... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and reliability,... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process.... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the quality and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of use and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant,,it worked great. I will let my friends and family know of this site. Thank you soooo much, I had pus seeping through my gums followed by blood, copious amounts, I requested an a... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service. The price was very good compared to other places I checked, and the next day delivery was fast and reliable. My Mounjaro arrived well packaged with ice packs to keep it... See more

Company replied

Rated 5 out of 5 stars

Very quick service, the exact correct medication which resulted in a speedy recovery. Thankyou so so much. This service is invaluable to us, something wonderful and professional to rely on at our time... See more

Company replied

Rated 5 out of 5 stars

They seem to be very professional. If you need medication which doesn't necessarily need your GP, they are a good choice, it seems. They are also quite fast. Of course, if you want something that req... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mal,

Thank you for taking the time to review our service! It is great to hear that you received your order quickly.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Trusted reliable site with a prompt…

Trusted reliable site with a prompt sevice

May 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Keith,

We're happy to hear you found our site reliable and our service prompt. We appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service

May 28, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Martin,

We appreciate your positive feedback! We are glad you valued our prompt and professional service. Thank you for sharing!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great company

Great company. I needed antibiotics urgently and wasn’t able to get to my doctor but they delivered them.
Thank you

May 7, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mary,

We are so glad we could help you get your urgent medication. Thank you for your kind words!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick and efficient for delivery of my…

Quick and efficient for delivery of my statins.

May 22, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for taking the time to review our service and it is great to hear that you received your order quickly!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great Company

Great Company, neede antibiotics quickly and couldn't get to Dr due to work hrs, ordered from here and was delivered next day. Thank you 😊

April 24, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Patricia,

We're so glad we could help when you needed antibiotics quickly. We appreciate you choosing us and are happy to hear about your positive experience.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Does what is says on the tin.

Does what is says on the tin.

May 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mohammed,

We're so glad it met your expectations. Thank you for your kind words!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service

Easy to follow,good advice,prompt delivery, peace of mind.
Good follow up.

May 14, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Michelle,

We're so glad you found our service easy to follow, helpful, and prompt. Thank you for your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy & quick delivery

Easy, hassle free and next day delivery.

May 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Clare,

We are happy you had an easy, hassle-free experience with our next-day delivery.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service

Great service

August 3, 2025
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Kelly,

Thank you for taking to the time to review our service! It is really appreciated.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

Too inquisitive

Poor service too inquisitive about my medication

May 26, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave a review, and I’m sorry to hear that your experience did not meet your expectations.

I do understand that being asked for additional information can feel frustrating, however our clinical team may occasionally require further details to ensure that any treatment we provide is safe and suitable for you. This is always done with your best interests and wellbeing in mind.

We hope that this provides some reassurance, and we would love the opportunity to provide you with a better experience in the future.

Kind regards,
Hannah, Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

Very easy site to use and quick…

Very easy site to use and quick delivery. Thanks very happy customer.

May 16, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Chris,

We're so glad you found our site easy to use and appreciated the quick delivery. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick service.

May 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Peter,

Thank you for taking the time to review our service! It is really appreciated and it is great to hear that you found our service to be quick.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Very easy to do the assessment

Very easy to do the assessment, delivery was swift and found the correct treatment without the hassle of trying to see a doctor

May 20, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Amanda,

We're happy to hear your assessment was easy, delivery was swift, and you found the correct treatment without hassle. We appreciate your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Needed antibiotics for a dental…

Needed antibiotics for a dental infection and couldn't get a quick dentist appointment. Got Amoxicillin from e-surgery. Order process was simple and tablets delivered the next day

May 23, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Karl,

We're glad we could assist you with your dental infection when a quick dentist appointment wasn't available. We appreciate your positive feedback on our service.

Kind regards,

Bradley
The e-Surgery Team

Rated 4 out of 5 stars

Product dispensed very quickly

Product dispensed very quickly. Only issue medication has an expiry on it of only three months. As I bought it for a “just in case problem” when on holiday I hoped for a longer expiry date. This means I will have to repurchase sooner than planned.

May 26, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We appreciate you sharing your experience. We understand your disappointment regarding the medication's expiry date, especially for "just in case" use. We will review our stock to ensure longer expiry dates are prioritised for such products.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

My weight loss is slow owing to the…

My weight loss is slow owing to the fact I have arthritis So my exercise is limited. Overall I am still very pleased with my weight loss and will continue.

May 26, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Margaret,

We're so glad to hear you're pleased with your progress despite the challenges. Your dedication is truly inspiring, and we appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Love it !!

Love it !!! Also e-surgery are really good -checks done before you buy -after sales contact and also regular well being emails too

May 26, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Allison,

We're so glad you love our service and appreciate your kind words about our checks, after-sales contact, and well-being emails! Thank you for your wonderful feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fab service

Fast delivery after verifying with a picture my rosacea. Fab service

May 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jane,

We're so glad you had a great experience with our service and fast delivery! Thank you for your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Good communication

Regular, supportive communication by email, helpful when I called on the telephone. Short delay in delivery was communicated, then delivery followed as expected. All good, no problems.

May 24, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ann,

We're so glad to hear our communication and delivery met your expectations. Thank you for your kind words and positive feedback!

Kind regards,

Bradley
The e-Surgery Team

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