EARS Clinics Reviews 

1,914
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for making them feel completely relaxed, supported, and well-informed throughout the entire medical procedure. Reviewers consistently highlight the exceptionally quick, efficient, and painless service, noting remarkable improvements in their hearing right after leaving the appointment. However, some people also noted that using specific softening sprays or preparation methods beforehand can actively help make the wax removal process even more comfortable. Consumers additionally appreciate the extremely straightforward online booking system that allows them to quickly secure convenient appointment times with total ease.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally professional during treatments.... See more

Service

Customers had positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, praising the professional and friendly staff who... See more

Booking process

Clients share positive opinions on booking process, noting that appointments are quick and straightforward to... See more

Product

Customers consistently note positive experiences with product, highlighting a painless and efficient ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to the Ears Clinic in Stepps, where both my ears were cleaned very professionally using both water and suction. Everything was explained very clearly to me, and the procedure made a massive di... See more

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

Appt at the Newton Mearns. Clinic. Really easy to make appt. Plenty availability. On the day, Kinza could not have been more helpful, helping me access the clinic with my 91 year old mum. Clear e... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,914)

750 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

What a great experience I had at the ear clinic Stepps

What a great experience I had at the ear clinic in Stepps. Leighann was thoroughly professional from the start to finish of my appointment. She spoke me through every step of the procedure putting me at ease. What a difference I felt after, no more pressure in my ears and a massive improvement to my hearing. I would highly recommend this company.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and professional

I was made to feel at ease and everything was fully explained before it happened. It was a quick procedure and my ears are finally unblocked.

July 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great, friendly service

I was nervous about how the appointment would go, I needed have worried. My therapist was so friendly and professional , explained everything clearly , and did an amazing job. Although wax turned out not to be my issue , I was given clear next steps , and actually the next day , my ear ringing had gone. First class service . Highly recommend

July 3, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Great service.

Great service.
Diane was knowledgeable, friendly and very professional. Would thoroughly recommend this clinic.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service

My Hearing is Back!I cannot thank Melissa at Ears Clinic enough for the outstanding care she provided. She carried out my ear wax removal to an absolutely excellent standard. The procedure was gentle, completely professional, and the results were instant—it has completely returned my hearing!If you are looking for safe, expert, and effective ear care, I highly recommend booking with Melissa. Thank you so much for a fantastic experience!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive service…

I was impressed with how the condition of my ears was explained to me and I found looking at the pictures of my inner ears fascinating. The staff where happy to take the time to explain the procedure and after treatment they explained what I needed to do going forward with treatment.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

My sister and I were met by Leighann

My sister and I were met by Leighann . Very welcoming. Explaining everything clearly and knowledgeable. Not felt rushed. Easy conversation and very professional. My sister has limited sight and she was put at ease right from the beginning. Would definitely recommend

June 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent outcome from my treatment .

Excellent outcome from my treatment at EARS CLINIC, Newton Mearns. Kinza’s approach was very professional in all aspects from fully explaining what the process would involve to carrying out the treatment. I felt relaxed throughout and the outcome was better than I expected. Highly recommended.

June 22, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look