EARS Clinics Reviews 

1,914
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for making them feel completely relaxed, supported, and well-informed throughout the entire medical procedure. Reviewers consistently highlight the exceptionally quick, efficient, and painless service, noting remarkable improvements in their hearing right after leaving the appointment. However, some people also noted that using specific softening sprays or preparation methods beforehand can actively help make the wax removal process even more comfortable. Consumers additionally appreciate the extremely straightforward online booking system that allows them to quickly secure convenient appointment times with total ease.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally professional during treatments.... See more

Service

Customers had positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, praising the professional and friendly staff who... See more

Booking process

Clients share positive opinions on booking process, noting that appointments are quick and straightforward to... See more

Product

Customers consistently note positive experiences with product, highlighting a painless and efficient ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to the Ears Clinic in Stepps, where both my ears were cleaned very professionally using both water and suction. Everything was explained very clearly to me, and the procedure made a massive di... See more

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

Appt at the Newton Mearns. Clinic. Really easy to make appt. Plenty availability. On the day, Kinza could not have been more helpful, helping me access the clinic with my 91 year old mum. Clear e... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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5.0

All reviews

(1,914)

750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

EARS Clinic

Easy to book an appointment online. Diane was friendly and very knowledgeable. Explained the procedure fully. Highly recommended

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

Excellent service and results from my visit to EARS CLINIC, Stepps. From the simple quick booking procedure to the caring professional staff every aspect was great. Diane quickly put me at ease, discussed what the issue may be and after treatment my ear issues have greatly improved. Five stars to Diane and EARS CLINIC

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Blocked ear issue

I was ĺucky to get a relatively quick appointment to get my ears "done" at the Ears Clinic, Clydebank.
The practitioner, Kirza, was everything i could have hoped for, friendly, reassuring and clearly very competent. 20 minutes later all was clear!!

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Easy to get a relatively short notice appointment, no wait time, and lovely and quick service with an explanation about what will happen and why I could be experiencing an ear ache.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

First time

Sinead made my wife comfortable and explained the process. Less than 5 minutes later her ears were cleaned and she was feeling better.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Sorted my ear problem in minutes

Diane immediately made me feel very relaxed. She explained and sorted my problem quickly with no fuss. Pain free in minutes after weeks of faffing with sprays and oils. Highly recommend Diane. Thankyou

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Aileen made me feel very relaxed and explained the process. I feel much better after my visit and would highly recommend for anyone having ear issues.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

Was at the ear clinic today for a ear wax removal procedure with Aileen. Gentle and thorough experience would thoroughly recommend.

July 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Personal

Professional, friendly. I felt relaxed and well informed of all that was to happen and well informed after the procedure. Thank you

July 4, 2026
Unprompted review
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