The Willows Reviews 

99
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service from Issy at The Willows! I'd been suffering from crackling in one ear for around 2 years and nothing seemed to help. A friend then recommended a visit to Issy and within 20 minut... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, well presented inside, very nice. Treated kindly, with respect. I got my time wrong but was still seen and ear issue resolved painlessly and quickly. Issy the owner and speci... See more

Company replied

Rated 5 out of 5 stars

Issy at the North Cotswolds Ear Hygiene Centre had been recommended via two independent routes. I’ve had micro-suction and syringing ear treatments in the past for wax build-up. Issy has been the most... See more

Company replied

Rated 5 out of 5 stars

What a wonderful lady and fantastic ear specialist. Totally recommend, she certainly knows her ear wax…..

Company replied

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4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic clinic and very reasonably priced

Fantastic service from Issy at The Willows!
I'd been suffering from crackling in one ear for around 2 years and nothing seemed to help. A friend then recommended a visit to Issy and within 20 minutes the crackling had gone!
Issy really put me at ease and explained everything in detail which was very reassuring.
Spotlessly clean clinic with very reasonably priced treatments.

May 13, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review Donna :-)

Rated 5 out of 5 stars

Issy is the best

Issy is the best - she is so welcoming, calm, professional, knowledgeable and helpful. I feel very lucky to have found her and cannot recommend her more highlyk.

March 31, 2026
Unprompted review
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Reply from The Willows

Thank you so much Janie.

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Rated 5 out of 5 stars

Excellent service.

I was very pleased with the service from Izzy. Everything was explained and in the end I was only charged £20 since Izzy said my ears did not need syringing.

April 13, 2026
Unprompted review
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Reply from The Willows

Thank you Archie.

Rated 5 out of 5 stars

Izzy is a very competant professional

Izzy is a very competant professional, but manages that all important personal touch. Always a pleasure to visit to have my ears maintained!

March 19, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review.

Rated 5 out of 5 stars

Really good

Really good. experience with Issy. She is highly professional whilst retaining a charming and easy manner. Hear hear!

March 17, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review.

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Rated 5 out of 5 stars

Excellent experience

Excellent experience, well presented inside, very nice. Treated kindly, with respect. I got my time wrong but was still seen and ear issue resolved painlessly and quickly. Issy the owner and specialist was highly professional in her manner, warm and friendly. I first was treated by Issy when she first set her business up, on this visit I saw how much she’s developed it, and how good it all looks.

March 2, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review Yvonne :-)

Rated 5 out of 5 stars

Very good aervice

Issy made my stepfather feel very welcome, and dealt with his ears by both micro-suction and syringing, explained everything she was going to do, best £60 spent, would definitely recommend.
Liz

January 14, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review :-)

Rated 5 out of 5 stars

Microsuction

Issy carried out microsuction to efficiently remove wax from my ears. I was concerned as I have a grommet inserted in one ear but Issy reassured me that this would not be a problem and she patiently explained the process. I would have no hesitation to recommend her services.

February 18, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review :-)

Rated 5 out of 5 stars

Who new this could be a joy!

I'd been putting this off and finally got round to it. So pleased I did. Not only are my ears clear (which was achieved quickly and painlessly) but meeting Issy was such a joy. I highly recommend her.

February 23, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review :-)

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Rated 5 out of 5 stars

First rate wax removal

I recently had my ears syringed by Issy at the Willows and would have no hestitaion in recommending her to anyone. She is personal in her approach to what is required specifically for you. She put me at ease with her knowledge and experience and gave me good advice going forward. On top of that shes lovely!

February 13, 2026
Unprompted review
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Reply from The Willows

Thank you so much Anthony.

Rated 5 out of 5 stars

First time visit

First time visit after a personal recommendation by a friend. In fact it was the first time I’d ever needed to get my ears looked at and was a bit shocked with the lump of wax removed from my right ear, instant relief.
Thank you for your excellent and careful attention!

February 4, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review :-)

Rated 5 out of 5 stars

Last-minute appointment

Last-minute appointment, which ear hygenist very kindly fitted me into. Instant relief. She is highly competent, efficient and caring. I am a returning patient and would have no hesitation at all in recommending the excellent treatment.

January 29, 2026
Unprompted review
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Reply from The Willows

Thank you so much for your review Angela :-)

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Rated 5 out of 5 stars

Great and knowledgeable service

Great service, lovely staff. Caring and knowledgeable. I was suffering from a sore ear because of compacted wax. The Willows was recommended to me, and I have no hesitation recommending it to others.

December 17, 2025
Unprompted review
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Reply from The Willows

Many thanks for your review Michael :-)

Rated 5 out of 5 stars

Superb

Superb. 59 years of wax removed in 30 minutes. Painless and I can hear better.

December 24, 2025
Unprompted review
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Reply from The Willows

Many thanks for your review Andrew :-)

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