The Ear Specialist Reviews 99

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and reassuring demeanor, highlighting their expertise and dedication. Many people appreciate the excellent aftercare and the efficient, painless service provided. Consumers frequently mention that the user experience is smooth, with clear explanations and a comfortable environment, making them feel at ease throughout their appointments. The product and service are often described as highly effective, with many individuals reporting restored hearing and relief from ear issues. Reviewers also commend the excellent customer service, noting the staff's attentiveness and willingness to provide helpful advice.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, kindness, and... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight clear and... See more

Product

Customers had positive experiences with the product. Many reviewers expressed delight and relief, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers appreciate the excellent service, noting... See more

Based on these reviews

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I highly recommend The Ear Specialist (Ryde, Isle of Wight). I recently attended to have microsuction on both ears and it is a great success. My hearing is restored and that annoying clogged feeling (... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info


4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 5 out of 5 stars

Simon is a saviour

This man is a saviour. Thanks Simon. No fuss, no pain. My annual visit for removing my wax went like clockwork. I really appreciate your help and advice in addition to the wax issue.
Look no further for your ear problems good people.
Many, many thanks Simon.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional.

Simon was very professional, procedure was explained throughly and i had no issues during or after. Was reluctant to get my ears sorted due to a negative experience a few years ago but glad I did, I would highly recommend The Ear Specialists.

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The ear wax removal was explained in easy to understand detail. I was made very comfortable and the procedure only took around 5 mins and was painless. I thoroughly recommend them and will return when the time comes to have the procedure again.

February 4, 2026
Unprompted review
Rated 4 out of 5 stars

Very quick and easy to make a booking

Very quick and easy to make a booking. Moved from a competitor because of long delay before appointment available. Online Date/time of available slots was extremely helpful, so I could fit my visit round other activities. Actual booking system did not work properly to start with.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

FIRST CLASS IN EVERY WAY

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has given Dad back enough hearing to be able to communicate with us again. We wish we'd found Simon years ago. He is professional, dedicated, personable, kind, caring and reassuring. His aftercare is excellent - above and beyond, in fact! We wouldn't hesitate to recommend him to you.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

During my appointment with Simon

During my appointment with Simon, I found the session both insightful and engaging. It's evident that his expertise shines through in his work. The way he communicated was both straightforward and easy to understand, making the entire experience unexpectedly pleasant. I highly recommend him!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, painless and efficient service


Simon at the Ear Specialist in Ryde on the Isle of Wight saved my Christmas holiday. He saw me at very short notice as an emergency appointment and I am so impressed. He was professional, calm and reassuring, providing a painless and efficient service. Highly recommended 👌

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Able to use hearing aid again - thank you so much!

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late on a Friday afternoon, and even though they were fully booked, they understood how stressed it was making me feel and fitted me in that same evening! Thank you so much Simon and team, I’m now able to fully enjoy having hearing in both ears again and join back in life properly again 🤩

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I had an interesting and informative appointment with Simon, and it's clear that he is a consummate professional.
Everything was explained in a clear and concise manner, and the whole experience was surprisingly enjoyable!
Thoroughly recommended.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great hearing test

I was made to feel really comfortable and had everything explained in a way that was easy to understand. Made to understand how my hearing loss can affect me and things I can do to help myself in busy situations.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and I've seen a few!). I have some hearing loss and may one day need aids, but he's never tried to push me into buying some - quite the opposite. His suction-based wax removal is quick, painless and very efficient. If you have any issues with you ears whatsoever, go and see him!

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

I had an ear problem two days before…

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Looking around his surgery I saw quite a lot of new equipment. I will certainly go back if I have any more ear problems.

November 4, 2025
Unprompted review

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