early2bed.com.au Reviews 157

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

early2bed's prices are competitive and the website is one of the easier sites to navigate in the category. Shipping was fast, discreet and well communicated. Happy with the overall process from orderi... See more

Company replied

Rated 5 out of 5 stars

It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of se... See more

Company replied

Rated 3 out of 5 stars

Defective item. First emailed on Friday the 1st with no reply until following Monday. A small string of emails same day providing them with answers to all of their questions ending with consult... See more

Company replied

Rated 5 out of 5 stars

First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too. The main reason I'm giving it 5 stars is the speed... See more

Company replied

Company details

  1. Sex Toy Store

Written by the company

Dedicated to providing the best customer service as well as the most satisfying products all in discreet packaging! With high quality products, we guarantee you'll be satisfied. Sexy Toys for Sexy People.


Contact info

4.1

Great

TrustScore 4 out of 5

157 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great service

Thank ypu for your professemal service

July 4, 2023
early2bed.com.au logo

Reply from early2bed.com.au

You are welcome, we appreciate your support with our small business.

Rated 1 out of 5 stars

Look elsewhere

I paid for Priority dispatch and despite tracking details telling me my product would arrive as scheduled, it never did. In fact, 2 months later it still hasn't arrived and other than admitting it was an error on their end, there was little solution offered by Early2Bed. Luckily I had purchased via Amazon and got resolution from them but I would recommend potential shoppers look elsewhere. I wish I'd read these other reviews before I purchased... it seems that under-delivering is their modus operandi.

Update: they have responded to this review requesting I contact an email address I've been responding to for over 2 months and being told a number of times "let me look into this" but other than admitting they didn't send it, there was no resolution from Early2Bed. I stand by my original suggestion that something is 'off' and potential buyers should look elsewhere. It's unfair based on one experience but the other reviews below have illustrated this isn't a one-off.

May 15, 2023
Unprompted review
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Reply from early2bed.com.au

Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au

Update: May I ask what the email you were contacting us through was?
As I have not been able to see any messages.

Kind Regards

Rated 5 out of 5 stars

Being able to track my parcel while…

Being able to track my parcel while waiting for it and nice range of products especially the products I need

June 7, 2023
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Reply from early2bed.com.au

Thank you for your kind feedback we are glad you had a good experience purchasing through and supporting our small business, We hope to help and support you again in the near future.

Rated 1 out of 5 stars

Didn’t receive item and zero response…

Didn’t receive item and zero response from company after several emails.

May 24, 2023
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Reply from early2bed.com.au

Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au

Rated 1 out of 5 stars

they sent the wrong product and refuse…

they sent the wrong product and refuse to respond to me. they stole $40 off me

May 26, 2023
Unprompted review
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Reply from early2bed.com.au

Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au

Rated 1 out of 5 stars

Have not received the goods

Have not received the goods
One email saying good have been sent at the same time another email saying they couldn’t supply goods as per order and would replace with equivalent no explanation no replies to emails hopeless

May 14, 2023
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Reply from early2bed.com.au

Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au

Rated 5 out of 5 stars

All good

All good, went as planned and advised

May 6, 2023
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Reply from early2bed.com.au

Thank you for your kind feedback, we are happy you were happy with your experience with purchasing and supporting our small business.

Rated 5 out of 5 stars

Excellent in every way AAAAA +++++…

Excellent in every way AAAAA +++++ Thank you Highly recommended

March 20, 2023
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Reply from early2bed.com.au

Thank you so much for your positive feedback we really appreciate it and hope we have you as a returning customer !

Rated 5 out of 5 stars

Was fast easy purchase

Was fast easy purchase. Not had it in years. Can’t buy in nz anymore

March 8, 2023
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Reply from early2bed.com.au

Thank you for the 5 star rating we are glad you were happy with your purchase!

Rated 1 out of 5 stars

Item has not arrived

Item has not arrived. Has arrived

February 23, 2023
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Reply from early2bed.com.au

Hi, we are sorry to hear this, may I ask has this yet been resolved?

Rated 5 out of 5 stars

Highly recommend early2bed

Highly recommend early2bed, super fast dispatch. The first time I ordered from them my items were delivered the next day, the second time I ordered from them was late on a Wednesday and my order arrived the Friday afternoon which was rather unexpected being so close to Christmas. Competitive prices for popular brands. Discreet packaging. I will purchase from them again in future

December 27, 2022
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Reply from early2bed.com.au

Thank you for your positive feedback and reviews, we are thrilled that you were happy with prompt delivery and communication we hope to assist you in the future.
Kind Regards.

Rated 5 out of 5 stars

Early2Bed have been amazing to deal…

Early2Bed have been amazing to deal with.
The ordering was simple and easy.
Communication has been good.
My emails were answered promptly regarding orders I have placed.
Love my products and received them quickly when shipped to me.
Thanks so much and look forward to ordering with you again.
Love supporting small businesses and Early2Bed is great.

February 24, 2023
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Reply from early2bed.com.au

Thank you for your lovely feedback we are happy you were satisfied with our service and products, we hope to meet your needs in the future.
Kind Regards

Rated 1 out of 5 stars

I contacted them about not receiving my…

I contacted them about not receiving my entire order and didn’t hear anything back. Nor did I get the rest of my order.

January 24, 2023
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Reply from early2bed.com.au

Hi Kellie, We are so sorry to hear about this and have emailed you now to help resolve this matter. Kind Regards

Rated 1 out of 5 stars

Ive messaged several times to get a…

Ive messaged several times to get a refund and send it back but no one replies. Horrid service!

January 30, 2023
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Reply from early2bed.com.au

Hi, we are so sorry to hear this may I please ask where you have been messaging due to not seeing these messages? Kind Regards Early2Bed

Rated 1 out of 5 stars

I'm so disappointed and disgust with…

I'm so disappointed and disgust with this company in the same time.
I recieved my order but the items (delay creams) came with 04/23 expiry dates, so literally I'm not able to use these two creams in only 4 months and last time when I bought the same product on Amazon I got 11 months until expiry date. Anyway I try to reach them and I send them 2 emails without response.
I feel scammed and I will never ever leave my money to this company in the future.

January 12, 2023
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Reply from early2bed.com.au

Hi, we are sorry to hear this, unfortunately it varies on time left till the use by date we get from our suppliers.

Rated 1 out of 5 stars

I got my order and I am not satisfied

I got my order and I am not satisfied. Have tried contacting but haven’t gotten through to anyone.

January 8, 2023
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Reply from early2bed.com.au

Hi, we are so sorry to hear this, may I ask if this was resolved? Kind Regards

Rated 1 out of 5 stars

Worst experience with online purchasing…

Worst experience with online purchasing I’ve ever had. Nearly two weeks after ordering from them and no product has arrived. No replies to my requests for updates. Don’t go near this company

December 16, 2022
Unprompted review

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