The Early Music Shop Reviews 

Everything was delivered in expected amount of time. Nothing was damaged, but the package had been ripped and the Royal Mail had to wrap it in a separate bag. One item was very small and could have fallen through the rip easily. More robust packaging should be considered.

I'm very pleased with the recorder I received. Shipped from the UK to the USA, it arrived very quickly and in perfect shape. I'm considering a couple other instruments now!

Shipping was immediate and the recorder arrived safely and in a timely manner. Very happy overall.

I really like the communication emails ( even though automatically generated) related to my purchase. The Sigo recorder arrived in perfect condition.
I may like to suggest all the packaging be more environmentally friendly.
Would definitely buy from this company again.

Truly beautiful musical instruments of great quality. Also appreciate the maintenance advice cards.

I really enjoyed the website. There were plentiful choices of my preferred instrument, and a excellent selection in various price ranges. I was able to find an entry level maple recorder at an excellent price. My instrument arrived safely despite being sent internationally.

My experience was great with Early Music Shop but I was surprised to have to pay 17€ for the customs !
The Brexit made it Esther more expansive !

A very well made gut A string for my baroque cello. Easy to fit and settled in tune quite quickly. All at a reasonable price.

Fast shipping, well packaged (box got beat up but the recorder was in perfect shape), and the recorder sounds fantastic. I really appreciate the recordings so I can hear the differences between the various models and woods. What I heard when I got it was exactly what I expected.

The EMS responded quickly and were helpful and polite in explaining the approval service.

Easy ordering and delivery. Thank you!

Instrument arrived in US quickly. Questions answered efficiently.

The book quality is excellent, however the packaging needs to be improved. The hardcover book was shipped loose in a cardboard envelope mailer with no padding. This resulted in the book corners being dented and a page getting crinkled when the invoice was wedged into the book, which ruined a lovely Rembrandt illustration on that page :(

I recommend using a padded mailing envelope for shipping hard cover books. The book should be wrapped or sealed to prevent moisture during mailing and placed between two pieces of cardboard to protect the cover. The printed invoice can be taped to the cardboard so it doesn't slide around and cause the crinkled page.

Great service and products.

Excellent service. Very quick delivery. Peter was able to give advice on choice of instrument and in my case the recorder specialist was on the shop and sfo tapped onto his expertise

Beautiful sound. The bottom octave has a more subtle sound, but that's what you need for late-medieval music, rather than a big booming bass. Great instrument for me, especially as a beginner harper. As a bonus, delivery was very prompt.

I got in contact with The Early Music Shop and was put through to the Snape Maltings branch. The member of staff (I think her name was Esther) was fantastic! She went above and beyond to check the recorder I was looking at on their website was in stock and available to ship. Kept me informed and found it to be at their Saltaire branch. Really wanted to leave this review for her, as her customer service was exemplary. Thank you and can't wait to receive my new Aura Conservatorium Tenor recorder.

Helpful staff member, time given to choose my instrument. Good advice.

Thanks for the prompt response to my order all the way from Canada. I am enjoying breaking in my new recorder.