Earthbound UK Reviews 

98
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the beds and collars are extremely durable, beautifully crafted, and provide wonderful physical support for their beloved pets. Consumers also highlight the incredibly helpful customer service and quick delivery times, making the whole purchasing process completely smooth and pleasant. Some reviewers were not happy with order and delivery times, mentioning that certain packages took much longer than expected to finally arrive. A few other people also felt that certain items did not quite match their personal expectations regarding firmness or sizing.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality,... See more

Quality

Users describe strong satisfaction with the product quality, highlighting durable materials, excellent... See more

Customer service

Customers expressed great satisfaction with the customer service, frequently highlighting rapid responses and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as while some consumers praised quick and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting quick and efficient arrival times as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Red loves her new bed, she's had an earthbound bed for the last 4 years, but we wanted another for the bedroom. She looks pretty cosy, and loves resting her head on the wide padded edges. Added t... See more

Company replied

Rated 5 out of 5 stars

Earthbound responded rapidly and were very understanding when I needed a replacement bed cushion! These beds have been the best quality I’ve bought for my naughty 2 year old cocker spaniel who likes t... See more

Rated 5 out of 5 stars

My contact with Earthbound was via email. The communication and service was very timely with friendly tones. Following my order being placed I was informed of times and dates for delivery. My feedbac... See more

Company replied

Rated 5 out of 5 stars

Love these collars. I have ordered several as my pup has grown. Lovely soft leather but light. Dog seems comfy. I feel leather is a much more natural material than fabric ones against a dogs skin/fu... See more

Company replied


Company details

  1. Manufacturer
  2. also in
  3. Pet Store

Written by the company

Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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1-star

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Replied to 50% of negative reviews

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4.7

All reviews

(98)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely dog bed.

December 30, 2025
Earthbound UK logo

Reply from Earthbound UK

Thanks so much for the 5-star review! We're thrilled your pup has a cosy new spot to snooze.

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Rated 3 out of 5 stars

Quality dog beds but don't expect next day.

I ordered two dog beds 10 days before Xmas and expected for Xmas, unfortunately they didn't arrive until January. I was kept informed but the delivery did not reflect the basket information upon purchasing. That said the beds are good and are the third set (L) I have had, first time direct from Earthbound, for two viszla boys who love them. Worth buying but be prepared to be patient and don't believe the delivery info on the website, hence the 3 stars.

January 5, 2026
Earthbound UK logo

Reply from Earthbound UK

Thank you for your feedback and for being a loyal customer. We’re genuinely pleased to know your two Vizsla boys are enjoying their third set of beds from us! We’re sorry that the delivery timing didn’t meet your expectations ahead of Christmas. December is our busiest month, and as a small manufacturer making all beds in-house in small batches, our lead times are longer during peak periods. We do aim to be as transparent as possible about this: our site and order confirmation emails note our delivery timeframe of 15 business days, and we appreciate your acknowledgement that we kept you informed throughout the process. Thank you again for your patience and your continued trust in our beds. We hope your boys enjoy many cosy naps ahead.

Rated 5 out of 5 stars

Love these collars

Love these collars. I have ordered several as my pup has grown. Lovely soft leather but light. Dog seems comfy. I feel leather is a much more natural material than fabric ones against a dogs skin/fur. Strong and never break or stretch

December 29, 2025
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Reply from Earthbound UK

Thank you so much for your wonderful review and for being such a loyal customer! We're absolutely delighted to hear that you and your pup love our Soft Country Collars.
It's lovely to know your dog is comfortable wearing them, and we completely agree with you about leather being a natural, gentle material against their skin and fur. We take great pride in using quality leather that's both soft and durable, so it's amazing to hear that the collars have held up so well through your pup's growth.
Thank you for choosing us time and time again; we're truly grateful! We hope your pup continues to enjoy wearing their collar for many happy walks to come!

Rated 5 out of 5 stars

Fabulous dog bedEarthbound is a great company

Earthbound is a great company, very good customer service, and very helpful. Cannot fault them . I purchased the lovely dog bed which was beautiful, well made and came packaged with great care.

November 27, 2025
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Reply from Earthbound UK

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a positive experience and that you’re loving the new dog bed. We pride ourselves on being helpful and going the extra mile for our customers and their furry companions, so we’re truly grateful for your kind words and support. Wishing your dog many cosy, happy snoozes!

Rated 5 out of 5 stars

Good value.

Prompt service, I was advised it would take at least 14 days for shipment but it arrived within a week.
Very pleased with the quality feels lovely, both soft and durable. Would order again.

November 24, 2025
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Reply from Earthbound UK

Thank you so much for taking the time to share your experience! We're thrilled to hear that your order arrived even sooner than expected and that you're loving the quality. It's wonderful to know it has that perfect balance of softness and durability, that's exactly what we aim for!
We truly appreciate that you’d choose to order from us again and can't wait to serve you in the future.

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Rated 5 out of 5 stars

Excellent quality dog beds and cushions

Excellent product, bought a second dog bed having loved the first which has worn really well.

November 4, 2025
Unprompted review
Earthbound UK logo

Reply from Earthbound UK

Thank you so much for your wonderful review! We're thrilled to hear that you’ve been enjoying the quality of our products and that the first bed has held up so well. We truly appreciate you coming back for a second, and your support means so much to our small business!

Rated 5 out of 5 stars

Great product, craftsmanship and service

Great product, excellent craftsmanship, great service

October 31, 2025
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Reply from Earthbound UK

Thank you so much for your wonderful review! We’re delighted to hear that you’re impressed with the quality and craftsmanship of our products. Every piece is crafted with care to ensure your pup enjoys the very best. We sincerely appreciate your support and look forward to serving your furry friend again in the future!

Rated 5 out of 5 stars

First and foremost

First and foremost, just a damned good product. Our dogs love Earthbound beds. They are the ones that matter. What else can you say, perfect.

September 25, 2025
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Reply from Earthbound UK

Thank you so much for this absolutely wonderful review!

You're absolutely right! Our furry friends are the ultimate judges, and knowing that your dogs love their beds truly makes us happy! Their comfort is always our top priority.

Thank you for being such a valued customer. Cuddle the pups from all of us at Earthbound!

Rated 5 out of 5 stars

My dog LOVES her new bed

My dog LOVES her new bed. She is so comfortable, supported, safe and cosy. Gorgeous colour too! Great bed for a great price. Would highly recommend. Very happy puppy and owner!

September 22, 2025
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Reply from Earthbound UK

This makes us so happy to read! Thank you so much for your kind words. We’re delighted to hear your pup is loving her new bed and feels so comfortable and secure. It’s wonderful to know the design and quality met your expectations. We truly appreciate your recommendation; here’s to many more happy, snuggly naps ahead!

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Rated 5 out of 5 stars

Our cat loves its new bed

We saw earthbound beds in an offline shop and they looked good, material was high quality and pretty durable, so we decided to order one online. We bought medium size bed and it arrived in a large box, packaging was good.

Although the brand is for the dogs, our cat fell in love with this new bed immediately. She has spend the last 2 days mostly in it and gets out only to grab some food. We are extremely happy with the purchase .

September 30, 2025
Unprompted review
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Reply from Earthbound UK

Thank you so much for this wonderful review! We're happy to hear the quality you saw in-store lived up to expectations when it arrived at your home.

And we have to say, your cat has excellent taste! The fact that she’s barely left her new spot (except for essential snack breaks, ofc) is the best compliment we could ask for. We've come to discover our beds are loved by many feline customers, too!

We’re thrilled you’re happy with the quality and durability. Here’s to many cosy naps ahead, thank you for choosing us!

Rated 5 out of 5 stars

2nd round of Earthbound beds for newest…

2nd round of Earthbound beds for newest rehome and new covers after 9 yrs buying the 1st bed. Always a good investment and washable is a must! Well done on making the best beds.

August 29, 2025
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Reply from Earthbound UK

Thank you so much for sharing this. It’s wonderful to hear our beds have been part of your dogs’ lives for so many years. We’re delighted you’ve come back for a second round and that the covers have stood the test of time. Your loyalty and trust mean a great deal to us!

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and wonderful high quality bed. Looks great in the house and dog seems very happy.

August 27, 2025
Earthbound UK logo

Reply from Earthbound UK

Thank you for your kind words! It’s wonderful to hear you’re happy with both the bed and the service. It’s also lovely to know it looks great in your home and, most importantly, that your dog is comfortable and happy!

Rated 5 out of 5 stars

Great product

Great product. Delivery was quick and communication very good.

August 29, 2025
Earthbound UK logo

Reply from Earthbound UK

Thank you for your lovely feedback! We’re delighted you’re happy with the product and our service. Speedy delivery and good communication are just as important to us as quality, so it’s great to hear this has been your experience.

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Rated 5 out of 5 stars

Purchased a spare waterproof rectangular cover

Purchased a spare rectangular waterproof cover and cushion cover.
Always superb quality and although you can purchase much cheaper products they do not last very long. I love the waterproof beds as with 2 spaniels the dirt/ wet etc does not soak into the bed. I have 2 covers so I can alternate quickly between washes. Highly recommend earthbound beds.

August 28, 2025
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Reply from Earthbound UK

Thank you very much for the thoughtful review! We’re delighted to hear how well the waterproof covers are working for you (and your spaniels!). It’s great to know the durability and practicality make life a little easier, especially with the option to swap between washes. Your recommendation means so much to us!

Rated 5 out of 5 stars

This dog bed is worth every penny

This dog bed is worth every penny. So well made and comfy. My dog loves it.

August 29, 2025
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Reply from Earthbound UK

Thank you for your kind words! We’re delighted to hear the bed is such a hit with you both. Knowing it’s well-made, comfy, and loved makes us very happy; that’s exactly what we hope for!

Rated 5 out of 5 stars

Absolutely perfect beds

Absolutely perfect beds - washable, practical & luxurious

September 2, 2025
Unprompted review
Earthbound UK logo

Reply from Earthbound UK

We’re so happy to hear you think the beds are absolutely perfect! Knowing the beds are practical, washable, and feel luxurious is exactly what we aim for. Thank you for the lovely review!

Rated 5 out of 5 stars

Beautiful and high quality dog bed

Such a great quality product, very well made and looks lovely. The tweed exterior is a lovely neutral colour and my dog loves the fluffy lining! I really love that it's made in the UK.

Quick delivery too.

August 9, 2025
Unprompted review
Earthbound UK logo

Reply from Earthbound UK

Thank you so much for your kind review! We're delighted to hear that you and your dog are enjoying the bed. It’s wonderful to know that the tweed and sherpa lining are a hit, and we’re especially proud you value that it’s made here in the UK. We appreciate your feedback on the delivery, too. We always aim to make the whole experience as smooth as possible. Wishing your pup many cosy naps ahead!

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Rated 5 out of 5 stars

Delivered on time

Delivered on time. Lovely blanket. My third. Great on the chairs or in the car for my dogs

July 24, 2025
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Reply from Earthbound UK

Thank you so much for your lovely review. We're so glad you’re loving the blankets; your third one is a true testament! Sounds like your dogs are riding and lounging in comfort!

Rated 5 out of 5 stars

None to tell really just wish i didnt…

None to tell really just wish i didnt have to pay for two bed s lol.

July 23, 2025
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Reply from Earthbound UK

Haha, we totally get it, your pup clearly has top-tier taste and decided one bed just wasn’t enough! Double the beds, double the comfort! We appreciate your support (and your dog’s high standards)!

Rated 5 out of 5 stars

Excellent dog beds of superior quality

Excellent dog beds of superior quality. My dog has been loving the comfort of them for years.

July 1, 2025
Earthbound UK logo

Reply from Earthbound UK

Thank you so much for your kind words! It’s amazing to hear your dog has been enjoying our beds for years. Knowing that our quality and comfort have stood the test of time truly means a lot. Give your pup some extra belly rubs from us!

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