Earthbreeze Reviews 191

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, particularly the laundry sheets, finding them effective for cleaning clothes and appreciating the variety of scents. Reviewers frequently highlight the excellent customer service, describing it as outstanding, responsive, and helpful in resolving issues. People also value the quality of the products, noting their effectiveness and eco-friendly aspects. However, some people were dissatisfied with the subscription model, reporting difficulties with managing recurring orders or finding it difficult to cancel. A few other people also felt that the product quality was inconsistent, with some experiencing issues like undissolved sheets or a cloudy film on dishes. There were also isolated concerns about billing.

What people talk about most

Product

People report positive experiences with product. Many customers praise the product for its effectiveness in... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the product for effectively cleaning clothes,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers report being unknowingly enrolled in... See more

Order

Users describe ambiguous interactions with order. Many reviewers report unexpected subscriptions after... See more

Based on these reviews

Rated 5 out of 5 stars

Super great product! Your clothes come out clean, with no detergent residue, especially when washing dark or colored clothing. My favorite scent is lavender, but they have other scents to pick fr... See more

Rated 5 out of 5 stars

EarthBreeze customer service has been AMAZING! I have been purchasing with the company for about 3 years. I somehow placed an order and it got put on Autoship every 30 days...Thy kindly helped resolve... See more

Rated 5 out of 5 stars

I am a recurring customer for approximately a year+ and find the product to be exactly as advertised. It is easy to use and works well on cleaning our clothes. I also much prefer the usage versus la... See more

Rated 5 out of 5 stars

Jess answered my first message an hour after I sent it! Was surprised at the rapid response. She was able to carry out my request and send an email back assuring it had been completed. When the pack... See more


Company details

  1. Laundry
  2. Cleaning Products Supplier
  3. Online Marketplace

Written by the company

Earth Breeze Laundry Detergent Sheets. Clean Laundry with NO Harsh Chemicals. EARTH BREEZE provides A Clean You Can Trust! Most liquid detergents leave behind a sneaky layer of chemical residue from optical brighteners and artificial dyes that you can’t see with the naked eye – but your skin can feel it. Common chemicals include optical brighteners, artificial dyes, hormone disruptors, like parabens and preservatives, and 1,4-dioxane (carcinogen). We're here to change that with a clean you can actually trust, because nobody wants their "fresh" laundry hiding dirty secrets.


Contact info

3.6

Average

TrustScore 3.5 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best Customer service

Best Customer service. My product was late and as soon as I let them know, they rushed out another product. The communication was always quick and polite. I'm sold on this product, but even more so because of their greatest service!!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

My concern was taken care of immediately

Jessica at Earthbreeze took care of the situation with my order immediately. Great customer service in a world where that concept is fading fast. Thank you, Jessica, and thank you Earthbreeze!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Earthbreeze is our only choice for…

Earthbreeze is our only choice for doing laundry for the past 2 years. Your clothing comes out very clean without residue and the fibers don’t break down. No need for softeners. Great for the environment and their customer service is excellent.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

I had questions about why I was…receiving product I thought was canceled

I had questions about why I was receiving an order after canceling my subscription. I reached out to customer care and received excellent help from Jess - Customer Delight Specialist. I learned what the problem was and given the info to help me understand why. I’m very pleased with the ECO friendly product. I will continue to use the product and order as needed.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, excellent customer service

I've been using Earth Breeze Laundry Sheets for quite some time. I love the convient reorder process. The sheets work very well for me. I also love not buying laundry detergent in those plastic containers. Earth Beeze is the way to go! Thier customer service is awesome. Fast and friendly!

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

They resolved my issue right away

They resolved my issue right away. It's Sunday and they were there to help.
This company is trying to make the world a better place. We use their laundry sheets and they are so great. No waste, no bulky jugs just a sheet in your washer. It's great!!

December 14, 2025
Unprompted review
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Rated 4 out of 5 stars

Great Company

I've been ordering from them for years, the customer service has always been great. They are so prompt and kind in their communication. The prices are a bit high, but I highly recommend as an overall awesome company.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I did not realize I had ordered as a subscription

I did not realize I had ordered as a subscription, and when I asked to be taken off they immediately took me off. No hassle whatsoever. It is not the product that’s the problem, I just was getting more than I could use. They were unbelievably prompt and so courteous. I will definitely continue to use their product!!

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Wonderful customer service

Jess answered my first message an hour after I sent it! Was surprised at the rapid response. She was able to carry out my request and send an email back assuring it had been completed. When the package was lost in transit , I emailed back and she was able to reorder rapidly, sending an email with updated info and in the next couple of days my package was received. Wonderful customer service!!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

My personal experience with Earthbreeze…

My personal experience with Earthbreeze has been a great one.
I appreciate how fast I receive my orders and the great deals Earthbreeze has. My family loves the fresh scents. My laundry comes out looking great (especially my grandson's grass stains). I have recommended this product to my whole family. Im happy I gave them a try.

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Earth breeze puts out a great product

Earth breeze puts out a great product, and the subscription is really easy to navigate and pause. I had wonderful customer service today from Jess as she helped me pause my subscription for a few months while I travel. Ten for ten

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

My CSA Jervin did a excellent job in…

My CSA Jervin did a excellent job in helping me cancel my subscription. He understood my situation and even did a follow up to ask how I was doing.
This is the type of customer service that will make me start up my subscription again when I'm able.

December 2, 2025
Unprompted review

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