Earthwiseseed Reviews 120

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, most reviewers were let down by their experience overall. Many customers experienced significant delays in receiving their orders, with some never getting their products at all. There were frequent complaints about products not being delivered, or arriving damaged, and issues with seeds not germinating as expected. People also reported being charged for orders immediately, even when items were not shipped, and found the payment process problematic. Some people were dissatisfied with the company's response time, noting a lack of communication or receiving generic, unhelpful replies to their inquiries. Conversely, a few customers did receive their orders and were satisfied with the results, with one even placing a second order.

What people talk about most

Order

Consumers find the order process to be ambiguous, with many reporting significant delays and a lack of clear... See more

Delivery service

Customers consistently express significant frustration with the delivery service. Many reviewers report that... See more

Product

People report negative experiences with product. Many customers never received their ordered products, with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers experienced prompt responses,... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report being charged immediately upon... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I placed an order on April 12. It got as far as "label created" and then stalled. I followed up on May 7 by email, and a customer service rep named Jim (who wrote like AI) told me that he was pushing... See more

Rated 1 out of 5 stars

Why let customers order products if you can't filfill the orders? My order sat in limbo for a month. I contacted customer service and got a fairly prompt response from "Jim" who said he'd get my order... See more

Rated 1 out of 5 stars

Ordered. Never received product. UPS says label created, but they never received the product. SHOP says the product was delivered. There aren't delivery thefts from my house. Called customer service t... See more

Rated 1 out of 5 stars

VERY POOR experience ! Earthwiseseed will take your money then life becomes a "wait and see" game about if and when you will ever see your order arrive. They excel in repetitive excuses and empty pr... See more


Company details

  1. Seed Supplier

Written by the company

Your source for sustainable and eco-friendly grass, native wildflower seeds & alternative lawn solutions. We believe that a beautiful lawn doesn't have to come at the cost of the environment. That's why we offer a range of native ecotype & naturalized seed solutions that require no watering, no chemicals, and best of all no mowing. Browse our selection of lawn alternative and wildflower seeds today and join us in our mission to build back native habitat and cultivate a more sustainable future, one seed at a time.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

120 reviews

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1-star

Replied to 1% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not order

Do not order. I had the same experience as so many others. My order was stuck on ‘shipping label created’ for weeks. When I contacted the company, they repeatedly said the order was on the way. I ultimately disputed the transaction on my credit card. This company is a scam.

April 17, 2026
Unprompted review
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Rated 1 out of 5 stars

careful ordering from Earthwise Seed…

careful ordering from Earthwise Seed Company. I placed an order on April 4, was charged immediately, and heard nothing for almost two weeks. When I followed up on April 16, I was told my items were “ready for shipping.” A few hours later I got an email saying my order had shipped but UPS shows no package was ever received, only that a label was created.

I emailed the company and got no reply. I’ve called their 800 number repeatedly and no one picks up, so there’s no way to resolve the issue or request a refund.

Between the fake shipping notification, the charge taken before confirming stock, and the complete lack of customer service, this has been a frustrating and misleading experience.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. My order has been stuck in the “created a shipping label” process for over 3 weeks with promises from their AI that it was ready for pick up by USP. Can’t get anyone on the phone. Can’t get a refund. They charge way too much. Already got the same product somewhere else for a fraction of the cost.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered seeds that weren't shipped

Ordered seeds that weren't shipped. After a month, I inquired about them, and the response was they would process them immediately and send a shipping confirmation. Eight days later, I've still not received a shipping confirmation.

April 14, 2026
Unprompted review
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Rated 1 out of 5 stars

VERY POOR experience

VERY POOR experience ! Earthwiseseed will take your money then life becomes a "wait and see" game about if and when you will ever see your order arrive. They excel in repetitive excuses and empty promises ... Please heed the truthful warnings of other customers - do not patronize this company. STILL WAITING FOR MY ORDER

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Should've read the reviews first

It's been 12 business days since my order and no signs of it shipping... I want to get these seeds planted before the temps get too hot but it appears that it's going to happen.

April 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Where's my order?

So, I guess I'll join the throngs of other dissatisfied Earthwise Seed customers over their inate inability to ship orders in a timely fashion. I ordered $170 worth of product a month ago and have heard absolutely nothing on status since the obligatory thank-you form email after the order went through.

Update: About 15 minutes after posting the above review and sending an email stating basically the same things, I got a return email from "Jim" stating that the order had suddenly been processed and a UPS tracking number was provided. I see others have had similar experiences and still didn't receive their orders! I guess we'll see soon enough if it's legit or not.

3/31/26 Update: FINALLY got my seed order! UPS dropped them at my door at 9:30pm last night after telling me they were out for delivery since 6:30 am. I had quite honestly completely given up, but I now have them.

Fair Warning...BELIEVE THE BAD REVIEWS ABOUT DELAYED SHIPPING! I doubt very seriously that I would have received my order at all if I hadn't complained on here as well as on their website.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

They used to be a reliable company, NOW SCAM ARTISTS

They used to be a reliable company, but now have joined the ranks of fraudulent web based scams. They will take your money but not deliver product and delete information about your order from their site. DO NOT SHOP AT EARTHWISESEED!IT IS A FRAUDULENT SCAM!!!

March 6, 2026
Unprompted review
Earthwiseseed logo

Reply from Earthwiseseed

Hi Jo

We’re very sorry to read this and genuinely surprised by the claim. Earthwise Seed is a small, family-run business based in New Jersey, and we take great pride in serving our customers honestly and supporting our community.

We ship hundreds of orders every day during the busy season and work extremely hard to answer every email and phone call and get orders out as quickly as possible. While we occasionally experience delays during peak demand, we absolutely do not take orders without shipping them, and we would never remove or hide customer order information.

Because of the high volume of orders we process, only a small fraction of customers leave reviews compared to the number of orders we ship each day. That means reviews sometimes don’t reflect the thousands of successful orders going out the door.

If something went wrong with your order, we truly want to fix it. Please contact us directly at hello@earthwiseseed.com or call our office so we can look into your order and resolve the issue right away.

We stand behind our products, our service, and the thousands of customers we serve every week.

— The Earthwise Seed Team

Rated 1 out of 5 stars

This place is a scam I ordered some…

This place is a scam I ordered some seeds and some talc for $80 and it took weeks to arrive once it arrived the entire talc bag was open and all over the package I asked for a refund but they said I had to return the damaged package, I agreed since it was unusable, they never sent me the label. BEWARE THIS COMPANY IS A SCAM

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

I have reached out 4x and each time…

I have reached out 4x and each time they apologize for not shipping my items and then promise it will go out the next day, or monday etc. Each time I get the same email.I have been waiting for over a month. I am so disappointed. I ordered the seeds for fall planting and they never came. I am now seeing all these other reviews and will request a refund from my CC company as I DO NOT trust this company to ship my items at this point. Their customer service doesn't even appear to be real, it is almost like a bot response. Stay away from this company.
UPDATE: they finally shipped my items 5 weeks after repeated emails, threats and calling my cc company to cancel the order.

October 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Never received, probably never will ship

Placed an order in 10/10. Received empty promises of shipment. Promised 11/13 "..ship it out first thing tomorrow."still nothing. And now no more responses to emails. Now the weather has turned and my hopes to start my lawn early, are dashed. Wish I saw these reviews earlier

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don't support this company

I placed an order on September 30, was charged the money, and after hearing no updates, contacted them to cancel the order (about $130) for a refund 10 days ago.
They cancelled the order - but have still not refunded my money. Mind you, they were quick enough to charge me.
I'm about to report them to my bank.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

I HIGHLY ADVISE YOU STAY FAR AWAY FROM…

I HIGHLY ADVISE YOU STAY FAR AWAY FROM THIS TERRIBLE COMPANY. I waited 40 days from my order of $300 to no word about my order. So I asked for a refund and got no one. The moment I disputed the charges with my bank they send me a delivery confirmation. It’s BS, at this point I don’t want any business with this company and just want my money back

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

So, I love the concept. I ordered. Never received the seeds. Lots of "we're busy" responses to email inquiries. Finally disputed transaction with credit card. Public response was to send the seed free. email to me was 50% off. These guys are scammers. Buy local. Walk past this crap

October 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not Trust

I ordered some wildflower seeds and cover material on 9/29/25. The email said it would ship in 28-48 hours and I would get a link when it shipped. 7 days later, nothing from them. I emailed and got a response in a day from someone name Jim who said he would get right on it and make sure it was shipped right away. It was 7 days as of 10/21. I called and had to leave a message suggesting they are a scam. No response still. Don't buy from them!

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I ordered $100+ of seed a month ago. It still hasn’t arrived. Frost is imminent and so my plan of a fall planting may not occur. They charged my credit card the day of the order though. Your first order is 15% off. Then you get email after email offering 30, 40, and 50% off. Plus they charge for shipping.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

I got one order

I got one order, I was happy with the result so I ordered again. That was 3 weeks ago. No shipping update, no response from customer service (email or Call). Nothing. No way to get in touch with them. Stay away.

October 1, 2025
Unprompted review

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