Easee Reviews 1,407

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and ease of use, often highlighting its flawless operation and robust quality over several years. The user experience is frequently described as excellent, with many appreciating the product's stable performance and innovative features, such as remote management and load balancing. Reviewers also commend the customer service for being prompt, helpful, and providing outstanding support, especially when resolving issues efficiently. However, some people mentioned issues with the product, experiencing critical errors, overheating problems, or reduced output, sometimes leading to multiple unit replacements. A few other people also felt that the after-care support was poor, and some found the Equalizer device to be baffling or ineffective in delivering consistent power.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction due to... See more

User experience

Consumers find the user experience to be largely positive, praising the easy setup process, intuitive app,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the excellent and... See more

Service

Customers consistently note positive experiences with service, praising the outstanding customer service and... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the charger works perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good integration with Tibber. There is an API for controlling the charging. Working app. Only negative thing is that they cheated on the CE certification, so it was unclear if our charger would be... See more

Company replied

Rated 4 out of 5 stars

The customer service promptly replies to the requests of support. They helped to understand better how their products (Charger+Equalizer) are working and what I have to look for. Unfortunately my gr... See more

Rated 4 out of 5 stars

Easee works well and realible. Co-operation with local car loading AI app both Tesla and local Finnish power companies is seamless. In Finland many power distribution/manufacturing companies are takin... See more

Rated 4 out of 5 stars

I wrote a previous review complaining that Easee had not contacted me. I must update that review because Optimum Electrics the EV charger installer came out today and spent an hour reinstalling the ch... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

At Easee we provide charging solutions for EV’s. We have simplified everything that can be simplified. The result is an unparalleled technological revolution that keeps both you and the environment at the heart of our design. Our charger will take a place in the power grid of the future and act as a smart electricity valve. A premium product at a competitive price, where all you have to think about is which color fits best with your home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

since installation last year I have had…

since installation last year I have had to call out engineer to fix it.First time it took them 72hrs to fix it and second time 1week for engineers visit total 10days since reporting fault.The combination of Scottish power and easee one charger installer is cause of many problems. I would never again get easee one charger.The procedure for informing Scottish power of the problem takes long time as have to do survey first by taking photographs and sending them.Beware of all ai generated great reviews.

February 17, 2026
Unprompted review
Advertisement
Advertisement
Rated 2 out of 5 stars

The charger start and stop with no…

The charger start and stop with no explanation. Its impossible to see why the charger pauses the loading.

February 7, 2026
Unprompted review
Easee logo

Reply from Easee

Thank you for your feedback, Pierre. Can you reach out to us at help.easee.com so we can take a look at your charger and help fix the issue?

cristina@easee

Rated 5 out of 5 stars

No hickups

No hickups. Works with tibber, company that control peaks in usage of watts and hi prises. This saves money. 4 years of usage.

February 7, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Very very poor and could be dangerous…

Very very poor and could be dangerous do not buy one mine failed twice from an overheating issue all In a 3 year period also it’s a long wait time for parts and no help at all on the second failure just told to go to there local supplier and buy another one
That won’t be happening

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless in connection with Tibber as…

Hopeless in connection with Tibber as it’s impossible to disable «smart charging» (which is not smart- but stupid)

February 5, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Sverre, sorry to hear that the Tibber integration did not work.
If you set Easee as the operator, you can use our smart charge function instead.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look