Easee Reviews 1,407

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and ease of use, often highlighting its flawless operation and robust quality over several years. The user experience is frequently described as excellent, with many appreciating the product's stable performance and innovative features, such as remote management and load balancing. Reviewers also commend the customer service for being prompt, helpful, and providing outstanding support, especially when resolving issues efficiently. However, some people mentioned issues with the product, experiencing critical errors, overheating problems, or reduced output, sometimes leading to multiple unit replacements. A few other people also felt that the after-care support was poor, and some found the Equalizer device to be baffling or ineffective in delivering consistent power.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction due to... See more

User experience

Consumers find the user experience to be largely positive, praising the easy setup process, intuitive app,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the excellent and... See more

Service

Customers consistently note positive experiences with service, praising the outstanding customer service and... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the charger works perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good integration with Tibber. There is an API for controlling the charging. Working app. Only negative thing is that they cheated on the CE certification, so it was unclear if our charger would be... See more

Company replied

Rated 4 out of 5 stars

The customer service promptly replies to the requests of support. They helped to understand better how their products (Charger+Equalizer) are working and what I have to look for. Unfortunately my gr... See more

Rated 4 out of 5 stars

Easee works well and realible. Co-operation with local car loading AI app both Tesla and local Finnish power companies is seamless. In Finland many power distribution/manufacturing companies are takin... See more

Rated 4 out of 5 stars

I wrote a previous review complaining that Easee had not contacted me. I must update that review because Optimum Electrics the EV charger installer came out today and spent an hour reinstalling the ch... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

At Easee we provide charging solutions for EV’s. We have simplified everything that can be simplified. The result is an unparalleled technological revolution that keeps both you and the environment at the heart of our design. Our charger will take a place in the power grid of the future and act as a smart electricity valve. A premium product at a competitive price, where all you have to think about is which color fits best with your home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Easee works well and realible

Easee works well and realible. Co-operation with local car loading AI app both Tesla and local Finnish power companies is seamless. In Finland many power distribution/manufacturing companies are taking peak load surcharges into use. I hope Easee will be taking this into the development of new software versions of load balancers.

February 4, 2026
Unprompted review
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Rated 3 out of 5 stars

My charger is set up for 7,2 kW

My charger is set up for 7,2 kW, 2x32A. After a couple of years that went down to 6 kW.
Now, after 5 years it's only giving 3,5 kW, which is same as 2x16A.
I think it should last longer. I might call for an electrician, but that would cost the same as a new one.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

The best charger on the market

I'v had my Easee home charger for several years now and it has worked 100% perfect all the time.

On one car the ground on a internal circuitboard went bad and the charger stoped spot on and indicated a fault. I took the car to the repair shop and they fixed the car on warranty and then the charger ones again charged the car without a problem for years - this prooves the Easee charger is safe and that the built in safety features works perfect in real world scenarios.

I've had five different electrified cars since my Easee charger got installed (Kia Optima Phev, Kia Ceed Phev gen 1, Kia Ceed Phev gen 2, Kia Niro EV and now a Tesla Model 3 Long Range AWD 2025) and my Easee charger has worked perfect on everyone of them.

I am a 100 % happy customer of the Easee charger.

Henrik P, Sweden

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Easee home charger…

We have been using Easee home charger for more than 5 years now and it has functioned as expected. Highly recommended!

February 1, 2026
Unprompted review
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Reply from Easee

That's so good to hear. May the charger serve you many more years to come 🫡

cristina@easee

Rated 4 out of 5 stars

In general very good.

It is difficult to remember where to adjust power limitation (by adjusting maximal current). It could be more obvious to find.

February 1, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Per,

That's noted and I'll bring this to the attention of our App Team 📝

cristina@easee

Rated 1 out of 5 stars

Poor performance that a user is blocked…

Poor performance that a user is blocked from using the schedule function in the Easee app.

February 1, 2026
Unprompted review
Easee logo

Reply from Easee

Hi Harry,

We appreciate the time to leave us some feedback on the App. The schedule function should not be blocked unless you have an operator set on your charger - if you contact us with your Charger serial number we'll be able to clear that up for you!

cristina@easee

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Rated 5 out of 5 stars

Easy to use

Easy to use, works always. Adustable settings and access through cloud solution. Fine tune charging hours and power through a very good and intuitive app. In use for over 5 years.

February 1, 2026
Unprompted review
Easee logo

Reply from Easee

Thank you for taking the time to leave us feedback on your experience with the product for the past 5 years 🙌 so happy to hear your are satisfied with our product.

cristina@easee

Rated 4 out of 5 stars

Works well, as expected

Good integration with Tibber.
There is an API for controlling the charging.
Working app.
Only negative thing is that they cheated on the CE certification, so it was unclear if our charger would be withdrawn.

February 1, 2026
Unprompted review
Easee logo

Reply from Easee

Thank you for the feedback! We’re glad to hear you’re enjoying the Tibber integration. It does complement our hardware seamlessly. Regarding your concern about the CE certification, we completely understand the frustration that period caused. We have since worked closely with the authorities to ensure all requirements are met, and we want to reassure you that your charger is safe, compliant, and here to stay. We appreciate your continued support! ❤️⚡️

cristina@easee

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Rated 5 out of 5 stars

Not happy with eualizer

Not happy with eualizer
It is always giving much too low energy.

February 1, 2026
Unprompted review
Easee logo

Reply from Easee

Thank you for the feedback! We would love to help look into your Equalizer issue. I will send you a request for more information here, but you are also welcome to contact us at help.easee.com to get it sorted 🧐

cristina@easee

Rated 5 out of 5 stars

Does the job

Does the job. Simple to use. Adding a device that checks load on the breakers and postpones car charging if other household devices are demanding energy is a big improvement.

January 16, 2026
Unprompted review

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