Easicampers Reviews 121

Hired a VW California Grand from Easicampers Preston. All staff were friendly and helpful and communication was great throughout. We enjoyed our 10 day trip around Scotland in the van. We had one minor query whilst on the road which we emailed as it was out of hours. We received a prompt and clear response. Very happy with the service and vehicle.

The service is absolutely not worth the price we paid. Firstly, on the first day, the touchscreen didn’t work. We reported it immediately, but no solution was offered. After just one day, the battery broke down, and we had no water or heating. We spent the night inhaling the toxic smell of the faulty battery.
The only solution offered was for us to drive for 2 hours and 35 minutes with the unbearable smell to return the motorhome. A second motorhome was provided, but no compensation or offer was made. Finally, we were told we would be reimbursed for the first tank of gas, which allowed us to return and pick up the second vehicle. To this day, we still haven’t received the transfer.
Our experience was completely ruined by a total lack of professionalism, and I strongly advise against Easy Camper.

We purchased a 6 year old Fiat Auto Trail from Easicampers almost a year ago, costing £38,000.
The delivery process was shockingly bad - delayed twice, and promised work to rectify a range of snagging issues had still not been addressed when we took delivery - a few remain outstanding today!!!!!
Six weeks later, the engine suffered a catastrophic failure, leaving us stranded by the side of the M1, 200 miles from home.The AA relayed us home, dropping the van at our local garage. Inspection of the engine showed the cause to be the timing belt, which had been incorrectly fitted. ( prior to our purchase). This was later confirmed by a second independent engineer’s report by an AA recommended company ACE.
Dozens of emails and phone calls to Easicampers left us going round in circles. Two months later, and various trips postponed, we took the decision to spend £15500 to have a new engine fitted so that we could at least use the van.
Despite further formal communication with Easicampers including an offer to participate in ADR ( Alternative Dispute Resolution ), and a lawyer’s letter, Easicampers simply ignored us.
One final attempt by us to talk directly to the company owner Nick Hanley, was once again ignored over 3 consecutive days The message was then left for him that we intended to post scathing reviews online. This FINALLY prompted a written response, threatening us with a defamation claim if we went ahead with this!!!!!
We are now left with no option but to initiate court proceedings.
We would definitely NOT RECOMMEND purchasing a vehicle from this company.

I bought an ex hire VW California from Easicampers. It was the best experience I've had in buying a vehicle because they did something I've never seen before; When I looked at the van they photographed any small marks or things that weren't perfect, they asked me to point out anything I noticed that could be improved and photographed that. This was so that when I picked the van up we could go through all the pictures and check everything was fixed. They put a new pop top canvas on it just because there were two tiny holes in the current one, that was instead of putting a small patch on it.

Ted and the rest of the team are very enthusiastic about the vans, they also threw in a few free items I didn't expect.

I did have to take it back a few days later when the heater wasn't working but their technician came out and fixed it right away while I waited. They also went over all the technical controls and set up and all the physical stuff like the best way to move seats and shelves around.

I would easily recommend them and go back if I ever wanted another van.

Recently bought an ex rental california from Easycampers, the staff at Wigan were excellent and they worked hard and delivered the van in show room condition ,really pleased with it ,Graham was very helpful,and so was Ted the owner of the company, nothing was too much trouble, thanks a lot to all involved, Dave and Louise

Worst idea ever. First r
Driving a van in Scotland is not a good idea there are crappy rod and verry narrow van does not pass then renting it with this company is event worst. I broker a mirror I have been charge 400poûd while the official fiat part is half the price the. When I gave back the van we all signed there were no damages yet they charged me 250 pounds for nothing. They are liars and thiefs. Avoir this brand if you dare driving a van in Scotland but it the worst idea of your life

This is our third booking with Easicampers (Wigan) and i think that speaks for itself.

We're already planning our next adventure!

This last trip was 16 nights in an autotrail expedition 66, the van had absolutely everything you could need from kettle, pans, crockery and utensils all you need to provide is towels and bedding.

We travelled a total of 1660 miles , island hoping around Scotland.

We loved our 'Van' she was extremely comfortable and gave us so much freedom.

Would definitely recommend Easy campers for any one interested in renting a camper van in Iceland

Could not recommend enough! Absolutely amazing experience all the way through. Very friendly and helpful staff makes hiring and return process stress free. Modern fleet of vehicles so you don’t have to worry about being cold at night, regardless of what weather is is . Will definitely use again👍🏻

Just got back from a week away after hiring an Autotrail 67 from the Wigan branch. It was the first time we have hired from them and everything was great. Staff are all very friendly and helpful. We are already thinking of hiring another camper from them in the near future

Why Hiring a Campervan in Scotland is a Terrible Idea!
1. Scotland’s Roads Are a Nightmare for Campervans
2. The Infrastructure Isn’t Built for Campervans
3. The Environmental Impact is Devastating
4. Costs Are Higher Than You Expect
5. The Weather Will Ruin Your Trip
6. Overcrowding Has Ruined the Experience
7. You’ll Be Uncomfortable and Stressed
8. Conflicts with Locals Are Common
9. The Risks Far Outweigh the Rewards
10. People just hate you.

FANTASTIC COMPANY TO DEAL WITH. I recently hired a camper van from Easicampers at Edinburgh. I can say that they made everything very easy and nothing was too much trouble.
All of the staff were helpful and made sure everything was perfect. The vehicles themselves are very well maintained and exceptionally clean. The communication is excellent, and during your trip they are only one phone call away. (I didnt have any issues to contact them about during my trip but it was very reassuring to know they were only a phone call away). I will definitely be going back the next time we decide we need a camper van or motorhome. There is a very wide range of vehicles available to suit all needs and all sizes of parties. I thoroughly enjoyed the entire experience as they made everything so easy. They have such a great deal of experience and knowledge. Anybody hiring from this company will have nothing to worry about whatsoever. They are friendly and approachable and able to answer any query you may have.

Easicampers made our holiday stress-free and enjoyable. The booking process was easy, and the staff were very accommodating. Thank you, Easicampers, for a fantastic experience! We look forward to our next trip with you!

Had a great 10 days with a brand new Autotrail expedition 67. Everything we needed was provided (except a kettle ) . Great value compared to other companies and very easy to deal with ( we booked over the internet from Australia ). Obviously the van was immaculate inside and out. Comprehensive instructions on use of features , fuelling , and advice including where to find camping sites including spectacular free camping spots.

Great service from Mr Hanley and the team. Lovely clean camper van for a trip in Scotland. Have just booked another trip for a week away. Highly recommend

My 3rd time using easicampers Wigan. Always found the pick ups and drop offs seem less, very professional, courteous. Vans are faultless. Overall a great experience and will use them again and again for my annual adventures.

I picked up the camper from the Edinburgh Branch. Staff were very helpful and polite. Explained how everything in the van worked. I received a free upgrade. Would definitely book again as the service was first class.

Thank you to all the team members who we contacted with! Me and my girlfriend rented a VW campervan for 10 days and the trip was amazing. Although there was a complication from the bank side during payment, Easicampers members were kind and helpful during the rental process. Moreover, we were allowed to pick up the rental earlier than the regular schedule and everything was clearly explained to us regarding how the campervan functioned.

We would 100% recommend renting from Easicampers to others! We may go back another time to try another campervan for sure.

We hired a 6 berth motorhome for Glastonbury festival from Easicampers and would highly recommend them!

From booking, to collection from their Wigan offices, to dropping off the vehicle, the whole process was a breeze and the guys at Easicampers were great! The motorhome was fantastic and made it the best Glastonbury we’ve ever done.

Hired a VW California for a wet & windy weekend in Angelsey. Easicampers delivered to my home, showed me how to use the van and collected afterwards. Van was in top condition and staff were friendly, helpful and knowledgable.