East Midlands Boilers & Renewables ltd Reviews 78

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

EMBR were fabulous as always! Such a thorough, clean and tidy service. Great understandable feedback provided with great knowledge! Has they recommended 😊 Incredibly friendly, even to my two little... See more

Rated 5 out of 5 stars

I had the privilege of hiring Richard and his team to install an LPG boiler in my cabin. It wasn’t the easiest of jobs, as it was a second-hand boiler, but they offered a very fair price and c... See more

Rated 5 out of 5 stars

We recently had a full new heating system installed in our 1960s home by Rich, Kelsea, and the team at East Midlands Boilers & Renewables EMBR - and we couldn’t be happier with the result. Fr... See more

Company replied

Rated 5 out of 5 stars

Just had my annual service done by East Midlands Boilers on the combi boiler they fitted the previous year. Richard was polite and friendly and always gives good advice to any question asked. Like the... See more

Company replied

Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

At EMBR, we’re setting new standards in heating and renewables across the East Midlands. Whether it’s a boiler installation, repair, service, or a move towards energy-efficient solutions like air source heat pumps and air conditioning, we deliver expert workmanship with a customer-first approach. We believe in fast response times, honest pricing, and exceptional service—values that set us apart in an industry where reliability can be hard to find. Our skilled engineers take pride in their work, leaving homes and businesses warm, safe, and spotless. No cutting corners, no hidden fees—just quality service from a team that cares. Join the homeowners, landlords, and businesses who trust EMBR to keep their properties running smoothly. Five-star service, every time. 📍 Covering Nottinghamshire, Derbyshire & the surrounding East Midlands 💨 Specialists in boilers, heating & renewables ⭐ Rated for reliability, transparency & top-tier service


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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Rated 5 out of 5 stars

Excellent

We are returning customers and have found the customer service and work to be of excellent quality. Will continue to use this business. Thank you!

June 2, 2025
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review. We're really pleased you're happy with our work. Thanks for being such loyal customers!

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Rated 5 out of 5 stars

Excellent work by Rich and the entire…

Excellent work by Rich and the entire team during the process, repaired our boiler to get us over the line for the install and then carried out quality work during. We’ve recommended them whenever it’s came up and will use again for future work!

January 6, 2025
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Reply from East Midlands Boilers & Renewables ltd

A pleasure to work for Mark. Thanks so much for the great review!

Rated 5 out of 5 stars

High quality service from East Midlands Boilers

Great service from East Midlands Boilers. Team were so keen to do the perfect job and went above and beyond to do this. Smart, polite, friendly with a positive attitude. Definitely recommend.

May 28, 2025
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review. We're really pleased you were happy with our service.

Rated 5 out of 5 stars

After having a new boiler fitted by EMB…

After having a new boiler fitted by EMB last year I have just had an annual service. Regan was punctual ,thorough ,clean and tidy with his work Richard's wife made the booking and she too was polite and helpful.We would recommend their services to anyone Many thanks Mr &Mrs Litchfield

May 16, 2025
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Reply from East Midlands Boilers & Renewables ltd

We're really please you were happy with the team. Thanks so much for your repeat custom and thank you for taking the time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

Thanks again East Midlands Boilers for another top class job


East Midlands Boilers made a great job of installing my new boilers and heating system last year and have backed that up with it's first service, all the lads that have worked at my home have been very friendly, care about doing a good job and giving top class customer service I would highly recommend this local company to anyone.

May 16, 2025
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Really pleased you've been happy with our service Stephen! Thanks so much for the work.

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Rated 5 out of 5 stars

A very efficient company

A very efficient company
They reminded me when the boiler service was due. They arrived on time and serviced the boiler as required
Communications polite and professional

May 16, 2025
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Reply from East Midlands Boilers & Renewables ltd

Thanks for taking the time to leave us a great review!

Rated 5 out of 5 stars

Rich and his team have been doing…

Rich and his team have been doing boiler service for me for the last two years. Flexible schedule, reasonable price, always on time and happy to explain everything.

April 17, 2025
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Reply from East Midlands Boilers & Renewables ltd

Thanks for the great review!

Rated 5 out of 5 stars

Very impressed, highly recommend

Rich and his team installed a new boiler which had to be moved from its original site, it took 3 days and the install couldn’t have been smoother. They are a very professional team with Rich explaining what the plan was and how things were going throughout. They are friendly, communicative, punctual and thorough and we would highly recommend them.

April 14, 2025
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review Joanna. We're really pleased you were happy with the work.

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Rated 5 out of 5 stars

Annual ASHP Service

I had my Annual ASHP Service for the 2nd time with Richard and his team and yet again I would have no hesitation in recommending East Midlands Boilers to carry out your work. Always polite, respectful and an excellent job done. Pete Wollaton, Nottingham

March 24, 2025
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review Pete!

Rated 5 out of 5 stars

RELIABLE AND TRUSTWORTHY

So glad after many years of trying to find a company that are reliable and trustworthy. East Midland Boilers have been servicing our boiler and looking after our central heating system for a number of years so when we had an emergency caused by a leaking tank they were the first ones to call. Can’t thank them enough for how quickly they fixed the problem and not forgetting Georgia in the office who helped to organise it all

January 18, 2025
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thank you for the great review Jacc. We're really pleased you're happy with the team and our services.

Rated 5 out of 5 stars

Very reliable and fair with his prices.

Richard has been servicing our boilers at work for some time and has also done other work. He's very pleasant reliable, always gets back to you when you call and is honest with his pricing. I would not hesitate to recommend him to anyone.

December 10, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the lovely review Debbie.

Rated 5 out of 5 stars

East Midlands Boilers - would recommend.

East Midlands Boilers have installed a new boiler for me a couple of years ago and completed several services for me since then. Work is complete to a high standard and they are very professional. Would highly recommend.

November 1, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks for the great review Darren!

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Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Professional staff who were helpful and gave clear explanations. I would thoroughly recommend this company.

November 12, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thank you for taking the time to leave us a review. We're really pleased you've been happy with our services.

Rated 4 out of 5 stars

Did exactly what they said they would, very professional

Turned up on time, did exactly what they said they would and made sure everything was right inside before they left for the day Rich worked late to try to get the boiler working earlier than planned as it was so cold, Only 2 minor areas they can improve. Communication leading upto the installation could be better, sometimes left a little bit in limbo as to what was happening. After finishing the job. Left us a bit to clean up outside. Really professional people who were friendly and respectful of our house. Feel the rating would be 4.5 if I could as improvement comments were fairly minor but system only allows whole stars. Overall would definitely recommend.

November 19, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for taking the time to leave us an honest review. We will definitely be taking this on board and we apologise for the mess left. But we are pleased you were happy with the overall job. Thanks for the work Andrew.

Rated 5 out of 5 stars

Recommended

As a landlord I have used Rich and co for several years now for all my gas and heating requirements, including LPG gas checks. Always prompt, excellent communication, first class work.

November 18, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review Tracey. Always a pleasure to do work for you.

Rated 5 out of 5 stars

Highly recommended …

I own a couple of properties and I’ve used EMB for some time now for various work. Richard and Co are very professional, polite, and offer great value for money on the service they provide.
I’d recommend them to anyone.

November 15, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review Lee. Always a pleasure to work for you.

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Rated 5 out of 5 stars

Fantastic service

Efficient, knowledgeable and reasonably priced

October 31, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks for taking the time to leave us a review! We're really pleased you were happy with our service.

Rated 5 out of 5 stars

EMB - Everything you need and a little bit more

Excellent customer sevicer, professional advice, very competitive pricing and delivery in quick timescales.

I would highly recommend EMB for any routine maintenance or emergency repair works.

I'll definitely be using them from now on.

A big thanks to Dan, Rich, Reagan and Georgia.

October 8, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review!

Rated 5 out of 5 stars

Found this Company on Rated…

Found this Company on Rated Tradespeople , I would definately recommend them. As soon as I advertised they got intouch and booked me in when it was convenient for me. On the day the engineer rang and asked if he could come an hour early, which was great . The engineer was very polite, took his shoes off !! and talked me through the whole service. He then explained what the next step was regarding payment, and within a short time of him leaving, I received confirmation of my boiler service and ways to pay. They also will contact next year .
Thank you would definitely recommend them.

October 1, 2024
Unprompted review
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Reply from East Midlands Boilers & Renewables ltd

Thanks so much for such a great review! We're really pleased you were happy with the service.

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