East Midlands Boilers & Renewables ltd Reviews 78

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

EMBR were fabulous as always! Such a thorough, clean and tidy service. Great understandable feedback provided with great knowledge! Has they recommended 😊 Incredibly friendly, even to my two little... See more

Rated 5 out of 5 stars

I had the privilege of hiring Richard and his team to install an LPG boiler in my cabin. It wasn’t the easiest of jobs, as it was a second-hand boiler, but they offered a very fair price and c... See more

Rated 5 out of 5 stars

We recently had a full new heating system installed in our 1960s home by Rich, Kelsea, and the team at East Midlands Boilers & Renewables EMBR - and we couldn’t be happier with the result. Fr... See more

Company replied

Rated 5 out of 5 stars

Just had my annual service done by East Midlands Boilers on the combi boiler they fitted the previous year. Richard was polite and friendly and always gives good advice to any question asked. Like the... See more

Company replied

Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

At EMBR, we’re setting new standards in heating and renewables across the East Midlands. Whether it’s a boiler installation, repair, service, or a move towards energy-efficient solutions like air source heat pumps and air conditioning, we deliver expert workmanship with a customer-first approach. We believe in fast response times, honest pricing, and exceptional service—values that set us apart in an industry where reliability can be hard to find. Our skilled engineers take pride in their work, leaving homes and businesses warm, safe, and spotless. No cutting corners, no hidden fees—just quality service from a team that cares. Join the homeowners, landlords, and businesses who trust EMBR to keep their properties running smoothly. Five-star service, every time. 📍 Covering Nottinghamshire, Derbyshire & the surrounding East Midlands 💨 Specialists in boilers, heating & renewables ⭐ Rated for reliability, transparency & top-tier service


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent boiler service

Excellent boiler service. Rich and team is quite pro in boiler check and service.

Also, in first 10 mins they detected a gas leak and fixed it immediately. Impressed.

Highly recommend.

September 17, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review!

Advertisement
Rated 5 out of 5 stars

East Midlands Boilers are an amazing…

East Midlands Boilers are an amazing company I called them out for my mother in law on a Saturday they came out Monday to have a look at her boiler and we all agreed that a new boiler would be better than trying to fix the old one. They came out two days later to install a new boiler. An amazing company definitely would recommend this company very reliable left not a single bit of mess an amazing price for the boiler very quick no call out charge and all the staff very polite. CHOOSE EAST MIDLANDS BOILER

September 18, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you so much for your kind words. It was a pleasure to work for you.

Rated 5 out of 5 stars

Fantastic team providing exceptional service.

Rich and his team are amazing. We had 2 new boilers with them at both our properties along with some new radiators. They were the cleanest contractors I’ve ever experienced, really hard working and lovely and friendly. It was a pleasure having them in our home each day. The install was seamless and the finished job was really neat. Our new boilers have been brilliant and made such a difference to our heating and bills! Nothing was too much trouble for them, always picking up our calls or messages when we had any. I couldn’t recommend them enough and as soon as we’re ready for our bathroom Reno they will be the first people we call :)

September 4, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thanks so much for a lovely review. It was a pleasure a to do work for you and we look forward to working for you again in the future.

Rated 5 out of 5 stars

Great service

Great service, and flexibility

August 20, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you for the review!

Advertisement
Rated 5 out of 5 stars

VERY Satisfied Customer with EMB

We finally had to say goodbye to our Ideal Boiler after 24 years of very reliable service.
To find a reliable Gas fitting company was a challenge …no shows, overpricing etc.
We approached East Midlands Boilers (EMB) and were impressed with the down to earth, honest quotes and in the end brilliant attention to detail on removal of our existing and fitting of our new Worcester Greenstar 2000 Boiler system. Yes, took a couple of days of upheaval, which we were informed at the quote stage, and now have a great easy working, powerful reliable gas boiler system.
Thank you Richard, Dan, We will recommend you to anyone.

July 11, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thanks so much for the great review and thank you for choosing EMB, it was a pleasure to work for you.

Rated 4 out of 5 stars

Good service from good company

Good service from good company, EMB engineers were prompt, friendly and very professional - serviced our boiler & provided certificate in less than an hour, then came back quickly and with no fuss to correct a small drop which turned out to be a faulty seal. Very responsive office team too, at pains to make sure I was happy with their work.
Not so impressed with an online search company called Local Repair who charged me £118 basically just to provide the contact details for EMB … read their small print more carefully than I did before you part with any money!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Servicing boiler

This is a great company called to ask if they could come earlier great stuff. The engineer who came was called Dan did a fantastic job and left the place clean and tidy.i would recommend East Midlands Boiler 10+ will be using them every year now 😀

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Gas cooker connection

Good communication fast replies really helpful and very polite good pricing too would highly recommend

April 17, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Power flush and heating system

Rich and Dan were great, meticulous and went over and above to ensure a long standing issue was finally resolved, ensuring our heating and hot water was finally working as it should after 4 years of worry. They kept us up to date every step of the way. Would definitely recommend.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

New boiler installation.

Richard and Dan were the perfect work duo, arriving as per appointment and starting work immediately.
Richard explained everything that was going to happen during the installation of our new boiler in plain English.
After completing the installation explained how the system worked and how to set up the controller panel.
In my opinion I couldn’t have asked for a better experience with East Midlands Boilers.
Highly recommended.

March 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

East Midlands Boilers Highly Recommended

Rich and his team are a pleasure to do business with. Communication is unusually good (a real problem with so many trades) - Rich is quick to respond and provides good, relevant information. Their work is very tidy and they give excellent value for money. Highly recommended

March 9, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Very helpful and friendly team

Very helpful and friendly team. They are trustworthy and have been able to recommend and provide the best solutions when I was having trouble with my boiler and radiators. Highly recommend.

December 15, 2023
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Boiler service .Full heating installation

Got East Midlands boilers to fit me a full installation 3 years ago . I've had them to do the service each time always on time always done a brilliant job. Would highly recommend them to anyone. Keep up the brilliant work lads.

March 14, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you for your kind review. It's a pleasure to have you on the books.

Rated 5 out of 5 stars

Complete gas system installation a great success

East Midland Boilers Ltd have just completed an 8 day project for us installing gas central heating into a 1960s house which has previously been heated by storage radiators. The WHOLE experience was very pleasant. We have been impressed by their knowledge, skill, competence, energy, attitude, enthusiasm, reliability, communication skills and organisation. These people clearly love their work. I would highly recommend them and hope to employ them myself again one day should the need arise.

March 4, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you so much for your kind review. We thoroughly enjoyed your job and working for you.

Advertisement
Rated 5 out of 5 stars

Amazing Service & Very Reliable

East Midlands Boilers and specifically Rich have truly brilliant for me! Rich came to my rescue last year when my old boiler was on its last legs, and he worked his magic to get it up and running again. This month, the old boiler died and it was time for a new boiler, and once again, Rich and the team at East Midlands Boilers came through for me. Especially due to the fact we have 7 month old and Rich managed to fit us in, which was amazing!

Their punctuality is impeccable; they always arrive when they say they will, which is a rarity in the service industry these days. Not only that, but their friendliness and professionalism make the entire experience a pleasure. The pricing is very reasonable too!

I cannot recommend East Midlands Boilers and Rich highly enough. If you're in need of boiler services. 
 
Thanks Again,
Connor

February 17, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you so much for your kind review. As always, it's a pleasure to work for you.

Rated 5 out of 5 stars

Great company and service

Richard, who arranged the visit was polite and efficient, although they were busy he managed to fit us in. The technician who came to service our boiler was so polite, tidy and competent, he did a great job. We're very happy with the service! Definitely recommend.

January 29, 2024
Unprompted review
East Midlands Boilers & Renewables ltd logo

Reply from East Midlands Boilers & Renewables ltd

Thank you for your kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look