Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing. I first contacted her via the Chat service to source 2 tall colu... See more
Company replied
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Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing. I first contacted her via the Chat service to source 2 tall colu... See more
Company replied
Ordered glass vases. Nice product , true to description but arrived late and some were broken due to lack of protective packaging even though I paid extra for fragile packaging . Customer service ve... See more
Company replied
High quality glass cylindrical vases, packed well and arrived intact. A good price for the quality and speed of delivery - recommended.
Company replied
The order came more quickly than I'd expected, which was really helpful in our preparation for our Eisteddfod. The most recent consignments have been very well packaged, which shows that the company... See more
Company replied
The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.
Rowena Park, Loughborough Road, Rothley, LE7 7NL, Loughborough, United Kingdom
Replied to 66% of negative reviews
Typically replies within 2 weeks
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High quality glass cylindrical vases, packed well and arrived intact. A good price for the quality and speed of delivery - recommended.

Reply from Easy Florist
Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing.
I first contacted her via the Chat service to source 2 tall columns which I needed urgently due to breakage at a venue. She was amazing and so very helpful. Everything was handled with kindness and efficiency. She also organised next day delivery for me. Sadly something went a bit wrong here - but by no means was it the fault of EFS. I contacted her again on the Chat service and she was amazing in trying to get things sorted for me. The matter is now resolved but only because Karolina was so fabulous.
Easy Florist Supplies - love using them and have never had issues before and this wasn't even their issue and yet the customer service was impeccable.
Thank you Easy Florist Supplies and a special thank you to Karolina.
Helena
By Arrangement

Reply from Easy Florist
Ordered glass vases. Nice product , true to description but
arrived late and some were broken due to lack of protective packaging even though I paid extra for fragile packaging . Customer service very poor, not willing to accept responsibility for poor packaging , custom / customer not appreciated or valued in my experience . Would not use them again .

Reply from Easy Florist
Good product at a competitive price backed up by efficient and speedy delivery.

Reply from Easy Florist
I ordered some snowball hydrangeas, they are beautiful and very realistic. The quality is excellent and the pricing was very competitive, highly recommend!

Reply from Easy Florist
Made an order but ordered the wrong item I contacted them they said I would receive an letter via email about my refund this still hasn't happened not totally sure why but if I get an email about my refund then I will change my review but at the moment my review will stay the same I'm sorry.

Reply from Easy Florist
Placed my first order with Easy Florist Supplies earlier this month. Didn't order too much as I wanted to check out the quality etc. I wasn't at all disappointed. Nice products at great prices, all delivered quickly. No problems and I'll be ordering again in the future.

Reply from Easy Florist
The order came more quickly than I'd expected, which was really helpful in our preparation for our Eisteddfod. The most recent consignments have been very well packaged, which shows that the company listens to customer feedback.
I will happily choose Easy Florist again in the future.

Reply from Easy Florist
Efficient. The item was well wrapped and posted to me quickly. Good quality packaging. I haven't actually used the items yet but they look to be excellent quality.

Reply from Easy Florist
Opend the delivery box to find a reed defusser in an already opened and ripped box.
Christmas plates packaged in a dog food box, and 5 gift sets which I purchased for Christmas gifts were tiny 3cm x 4cm boxes.
I won't be buying from this company again

Reply from Easy Florist
The best customer service I’ve ever had. Quick response with great outcome. Have already ordered from them again and will continue to do so.
Swift delivery and good quality products.
First time using, really helpful and responsive customer service team member Simone - thank you. Would use again if needed.
Ordered from them and paid for express delivery. Site stated that there were 9 items in stock but just removed an email saying out of stock. Now need to wait 5 days for a refund. Not impressed
First order but I will certainly use now for all supplies. Delivery was fast and as promised. Quality of vases excellent. Brilliant customer service. when one was broken in transit (no idea how as they are so well packed), there was no quibble and I received a replacement within two days. Couldn't fault this company.
Great choice of products and well priced. Orders have always arrived on time and securely packaged. Great service.
I ordered these and they come on time and they kept me notified on delivery and I am very happy with my items I purchased for my family graves I will be buying off these again and they was a very good price.
Amazing company and products.
placed an order with standard delivery, and it was dispatched fast and out for delivery within a couple of days. Unfortunately Yodel delivered my parcel to the wrong building and it was stolen. Emailed the company and they immediately dispatched a replacement order for me with dpd which arrived the next day! Flowers are beautiful and i would 100% order again
If i could give ZERO stars I would. Paid for next day delivery and item never turned up. Chased the company and the courier. They did however refund me the postage I oaid for express shipping but after that, their customer service was shocking!!! 4days I had to wait for my package and this,company couldn't even be bothered to chase the courier company. I had to do this myself with numerous phone calls. I even put a dispute into my bank for this item so I could get my money back!! Item eventually turned up 4 days later!!!
I ordered some jars for a wedding. I did next day delivery. They came when they said they would, they were so well packaged and bubblewrapped. I honestly couldn't have asked for better service. I would definitely use this company in the future and would 100% recommend. Thank you easy florist supplies for great service.
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