While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing. I first contacted her via the Chat service to source 2 tall colu... See more

Company replied

Rated 1 out of 5 stars

Ordered glass vases. Nice product , true to description but arrived late and some were broken due to lack of protective packaging even though I paid extra for fragile packaging . Customer service ve... See more

Company replied

Rated 5 out of 5 stars

High quality glass cylindrical vases, packed well and arrived intact. A good price for the quality and speed of delivery - recommended.

Company replied

Rated 5 out of 5 stars

The order came more quickly than I'd expected, which was really helpful in our preparation for our Eisteddfod. The most recent consignments have been very well packaged, which shows that the company... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.


Contact info

4.2

Great

TrustScore 4 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality glass cylindrical vases

High quality glass cylindrical vases, packed well and arrived intact. A good price for the quality and speed of delivery - recommended.

April 30, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you for your review, we are very pleased you are happy with all aspects of your delivery.

Advertisement
Rated 5 out of 5 stars

First Class Customer Service

Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing.

I first contacted her via the Chat service to source 2 tall columns which I needed urgently due to breakage at a venue. She was amazing and so very helpful. Everything was handled with kindness and efficiency. She also organised next day delivery for me. Sadly something went a bit wrong here - but by no means was it the fault of EFS. I contacted her again on the Chat service and she was amazing in trying to get things sorted for me. The matter is now resolved but only because Karolina was so fabulous.

Easy Florist Supplies - love using them and have never had issues before and this wasn't even their issue and yet the customer service was impeccable.

Thank you Easy Florist Supplies and a special thank you to Karolina.

Helena
By Arrangement

April 23, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you so much for your kind and thoughtful review. We’re really sorry to hear there were issues with the delivery, but we truly appreciate your understanding that it was outside of our control.

Karolina will be absolutely delighted to hear your feedback — she takes great pride in making sure our customers feel supported, especially in urgent situations like yours. We’re so glad she was able to assist and help get everything resolved for you.

It means a lot to us that you continue to trust Easy Florist Supplies, and we’re grateful for your ongoing support. If you ever need anything in the future, we’re always here to help.

Thanks again for taking the time to share your experience 💐

Rated 1 out of 5 stars

Broken items

Ordered glass vases. Nice product , true to description but
arrived late and some were broken due to lack of protective packaging even though I paid extra for fragile packaging . Customer service very poor, not willing to accept responsibility for poor packaging , custom / customer not appreciated or valued in my experience . Would not use them again .

April 7, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you for taking the time to share your feedback. We’re really sorry to hear that your order didn’t arrive in the condition you expected, especially when it was supposed to have fragile packaging — we completely understand how frustrating that must have been.

We’re glad we were able to arrange replacement vases for you as quickly as possible, but we’re genuinely sorry that the overall experience left you feeling undervalued. That’s certainly not the standard we aim to provide.

We shall respond to you privately for further follow up.

Kind Regards
The Easy Florist Supplies Team

Rated 5 out of 5 stars

Good product at a competitive price…

Good product at a competitive price backed up by efficient and speedy delivery.

March 16, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you for you review, we hope you will shop with us again.
Many Thanks - The team at Easy Florist Supplies

Rated 5 out of 5 stars

Great Quality and Pricing

I ordered some snowball hydrangeas, they are beautiful and very realistic. The quality is excellent and the pricing was very competitive, highly recommend!

March 1, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Hi,
Thank you for your lovely feedback, we are pleased to hear how happy you are with your order quality and the pricing. We hope you will shop with us again.
Many thanks from the team at EasyFloristSupplies

Advertisement
Rated 3 out of 5 stars

Made an order but ordered the wrong…

Made an order but ordered the wrong item I contacted them they said I would receive an letter via email about my refund this still hasn't happened not totally sure why but if I get an email about my refund then I will change my review but at the moment my review will stay the same I'm sorry.

March 11, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Hi,
Please reach out to us directly with your order number on customerservice@easyfloristsupplies.co.uk, by phone or on our webchat service on our website so we can get this sorted out for you straight away.
From the team at Easy Florist Supplies

Rated 5 out of 5 stars

First order, no problems

Placed my first order with Easy Florist Supplies earlier this month. Didn't order too much as I wanted to check out the quality etc. I wasn't at all disappointed. Nice products at great prices, all delivered quickly. No problems and I'll be ordering again in the future.

February 2, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you for your review, we are pleased you are happy with your order and welcome all of your future orders with us.

Rated 5 out of 5 stars

The order came more quickly than I'd…

The order came more quickly than I'd expected, which was really helpful in our preparation for our Eisteddfod. The most recent consignments have been very well packaged, which shows that the company listens to customer feedback.

I will happily choose Easy Florist again in the future.

February 20, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

That's great to hear, thank you for letting us know you are happy with your orders. We always strive to listen and act on our customer feedback.

Rated 5 out of 5 stars

Efficient

Efficient. The item was well wrapped and posted to me quickly. Good quality packaging. I haven't actually used the items yet but they look to be excellent quality.

January 16, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

Thank you for your great feedback. Kind regards, the Easy Florist Supplies team.

Advertisement
Rated 1 out of 5 stars

Shabby items

Opend the delivery box to find a reed defusser in an already opened and ripped box.
Christmas plates packaged in a dog food box, and 5 gift sets which I purchased for Christmas gifts were tiny 3cm x 4cm boxes.
I won't be buying from this company again

January 26, 2026
Unprompted review
Easy Florist logo

Reply from Easy Florist

We are sorry to hear about your experience. Please reach out to us directly at customerservice@easyfloristsupplies.co.uk with your order number so we can look into resolving this for you.

Advertisement
Rated 1 out of 5 stars

Not impressed

Ordered from them and paid for express delivery. Site stated that there were 9 items in stock but just removed an email saying out of stock. Now need to wait 5 days for a refund. Not impressed

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

First order but I will certainly use now for all supplies. Delivery was fast and as promised. Quality of vases excellent. Brilliant customer service. when one was broken in transit (no idea how as they are so well packed), there was no quibble and I received a replacement within two days. Couldn't fault this company.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very good buy

I ordered these and they come on time and they kept me notified on delivery and I am very happy with my items I purchased for my family graves I will be buying off these again and they was a very good price.

May 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing company and products

Amazing company and products.

placed an order with standard delivery, and it was dispatched fast and out for delivery within a couple of days. Unfortunately Yodel delivered my parcel to the wrong building and it was stolen. Emailed the company and they immediately dispatched a replacement order for me with dpd which arrived the next day! Flowers are beautiful and i would 100% order again

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

If i could give ZERO stars I would

If i could give ZERO stars I would. Paid for next day delivery and item never turned up. Chased the company and the courier. They did however refund me the postage I oaid for express shipping but after that, their customer service was shocking!!! 4days I had to wait for my package and this,company couldn't even be bothered to chase the courier company. I had to do this myself with numerous phone calls. I even put a dispute into my bank for this item so I could get my money back!! Item eventually turned up 4 days later!!!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service 100% recommend!!

I ordered some jars for a wedding. I did next day delivery. They came when they said they would, they were so well packaged and bubblewrapped. I honestly couldn't have asked for better service. I would definitely use this company in the future and would 100% recommend. Thank you easy florist supplies for great service.

March 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look