Easy Garden Irrigation Reviews 

7,643
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide range of products available, which are often described as easy to install and effective. The ordering process is frequently highlighted as simple and efficient, with many appreciating the helpful online guidance and competitive pricing. Reviewers often commend the super fast and prompt delivery service, noting that items arrive well-packed and on time. The company's service, including responsive communication and helpful staff, is consistently rated as excellent, even for replacement parts or order changes. However, some customers also noted that product information could be improved, with suggestions for clearer advertising, more detailed instructions, and better labeling of parts.

What people talk about most

Product

People report positive experiences with product quality, often highlighting that items are well-made, fit for... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Service

Users describe positive interactions with service, consistently praising its excellence, efficiency, and... See more

Order

Consumers find order to be positive, with many reviewers praising the ease of ordering and quick delivery.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Gardena products for over 30 years. quality cannot be surpassed. I still have a Gardena WT 1030 from 2000 watering the hanging baskets from 2000. Easy Garden Irrigation dispatched the i... See more

Company replied

Rated 5 out of 5 stars

Ah excellent product - I’m excited by it! You could do better though with knowledge and additional products to user. Needed, a volume meter so user knows how much water is delivered. Easy to connect... See more

Rated 5 out of 5 stars

Easy to order parts arrived fast. The online video and guides are really useful if it’s your first designing and installing a drip irrigation system. I would fully recommend designing your system on p... See more

Company replied

Rated 5 out of 5 stars

I phoned them for advice on wether a pressure regulator I purchased 4 years ago was in need of replacement.They suggested a couple of tests I could do but suspected as I did that it had now developed... See more

Company replied



Company details

  1. Irrigation Equipment Supplier
  2. Garden Center
  3. Landscaping Supply Store

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,643)

600 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy order and payment

Easy order and payment, prompt delivery.

July 27, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Vanessa,

Thank you for your kind review. We're delighted to hear you found the ordering and payment process easy and that your delivery was prompt. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Very good working great

Very good working great

July 27, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi T J,

Thank you for your kind review. We're delighted to hear your product is working well and that you're happy with your purchase. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

The customer service was brilliant

The customer service was brilliant, and quick to respond to questions Thank you.

July 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Tom,

Thank you for your wonderful review. We're delighted to hear you received brilliant customer service and that our team responded quickly and helped with your questions. We really appreciate your kind words and support, and we look forward to assisting you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent products

Excellent products, works great, very fast delivery and a good price.

July 27, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Ann,

Thank you for your fantastic review. We're delighted to hear you're pleased with the quality of our products and that everything is working perfectly, and that you were happy with our competitive prices and fast delivery. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to set & get going

Easy to set & get going. More than enough parts. Quick delivery

July 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Alan,

Thank you for your fantastic review. We're delighted to hear you found the system easy to set up, that it included everything you needed, and that your order arrived quickly. We really appreciate your support and look forward to helping you with your future gardening projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Philip,

Thank you for your kind review. We're delighted to hear you were pleased with our prompt and efficient service. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mike,

Thank you for your kind review. We're delighted to hear your order arrived on time and that you were pleased with our delivery service. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Everything delivered quickly and in good condition.

July 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Steve,

Thank you for your wonderful review. We're delighted to hear you found our products excellent value for money and that everything arrived quickly and in perfect condition. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 3 out of 5 stars

The delivery with Royal Mail turned out…

The delivery with Royal Mail turned out to be delayed tracking was useless
Making it stressful
Company no help at all
Would not use again

July 24, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Carlo,

Thank you for taking the time to leave your feedback. We're sorry to hear you were disappointed with your delivery experience. Having reviewed your order, we can see it was dispatched on Friday using Royal Mail Tracked 24. While this service typically aims for delivery within 1–2 working days, weekends are not included in the delivery timeframe. Your parcel was delivered the following Tuesday, within the expected delivery window. We appreciate that the tracking updates did not meet your expectations. We also expect our delivery partners to provide timely and accurate tracking information, and we're sorry this was not your experience on this occasion. Our customer service team is available Monday to Friday, 8:00am–4:00pm, and we respond to all enquiries received during these office hours as quickly as possible. We're sorry if you felt unsupported, as we always aim to provide helpful assistance whenever we're contacted. We value all feedback and are sorry that this experience has left you with a negative impression of our company. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Fast delivery -

July 23, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi David,

Thank you for your kind review. We're delighted to hear you were pleased with our fast delivery. We appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Clear and quick

Quick delivery, clear product description on website

July 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi David,

Thank you for your kind review. We're delighted to hear you found our product descriptions clear and that your order arrived quickly. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Cane,

Thank you for your kind review. We're delighted to hear you were pleased with both the quality of your product and the service you received. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

watering system

good value, delivered quick

July 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Sally,

Thank you for your kind review. We're delighted to hear that you found our products good value and that your order was delivered quickly. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Excellent

Excellent prompt service and good quality products at very reasonable prices.

July 22, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Chris Dunn,

Thank you for your wonderful review. We're delighted to hear you were pleased with our prompt service, product quality, and competitive prices. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good price

Good price , good communication and good delivery that’s all people ask for

July 20, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Russell,

Thank you for your wonderful review. We're delighted to hear you were pleased with our competitive prices, clear communication, and prompt delivery. It's great to know we delivered the service you expected. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy irrigation

Easy to use website with good information on how to install a water irrigation system.

July 21, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Peter,

Thank you for your wonderful review. We're delighted to hear you found our website easy to use and that the installation information helped you plan and install your irrigation system. We really appreciate your support and look forward to helping you with your future gardening projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Always excellent

Always excellent, first rate service. Many thanks!

July 14, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Stephan,

Thank you for your wonderful review. We're delighted to hear you've consistently received first-rate service from us. Your continued support means a great deal to our team, and we truly appreciate your kind words. Many thanks, and we look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Consistently reliable

Fast delivery, good selection, reliable company.

July 14, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Toby,

Thank you for your fantastic review. We're delighted to hear you were pleased with our fast delivery, wide selection of products, and reliable service. We really appreciate your support and look forward to serving you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Knowledgeable, helpful and efficient

I have used EGI several times now and have found the staff to be knowledgeable, helpful and efficient. Deliveries and products likewise. Can recommend them for you irrigation requirements

July 14, 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Will,

Thank you for your wonderful review and for your continued support. We're delighted to hear you've consistently found our team knowledgeable, helpful, and efficient, and that you've been pleased with both our products and delivery service. Your recommendation means a great deal to us, and we look forward to helping you with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Halstead,

Thank you for your kind review. We're delighted to hear you were pleased with the quality of our products and our fast delivery service. We really appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look