easyhome Reviews 403

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, professionalism, and willingness to go above and beyond to assist with various needs and questions. The service is frequently highlighted as excellent, with many people appreciating the efficiency, speed, and overall positive user experience, making interactions pleasant and productive. However, some customers also noted issues with product quality, reporting receiving items that were wobbly, scratched, or broken, or not as expected. A few other people also felt that there was a lack of clear communication regarding product details and additional fees, leading to confusion and dissatisfaction.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the staff for being... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers express satisfaction with their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report an easy and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Tiffany was great to deal. Super friendly and helpful with all our questions. Told her what we wanted she gave us a few options to choose from and a week later we had everything delivered. Delivery gu... See more

Company replied

Rated 5 out of 5 stars

The people from delivery to the order was unbelievable. The kindness and understanding from all the staff, and compassion, was mind blowing. I wanna give a huge huge kudos to Sue, Christine, as well a... See more

Company replied

Rated 5 out of 5 stars

I have been with Easy Home for many many years at least 15. Rented computer, couch, washer, dryers,oven and recently gaming electronics. I've always dealt with Sue. She goes above and beyond for... See more

Rated 5 out of 5 stars

Anik at the North bay location made the process so incredibly easy. Explained everything in great detail. Very excited for my new washer and dryer. Definitely recommend to anyone who is looking for a... See more

Company replied


Company details

  1. Furniture Store

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The person who assist me was very…

The person who assist me was very helpful and she was very professional very friendly as well

February 9, 2026
easyhome logo

Reply from easyhome

Hi May, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Accommodating

Accommodating, friendly ! Love the staff.

February 9, 2026
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Reply from easyhome

Hi Robin, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 4 out of 5 stars

Build your credit

There work with you to get what you want and helps build credit history

February 9, 2026
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Reply from easyhome

Hi Denis, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 2 out of 5 stars

Couldn't use the product n the plug was…

Couldn't use the product n the plug was dented

February 8, 2026
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Reply from easyhome

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-528-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

The staff was so nice and helpful

The staff was so nice and helpful

February 7, 2026
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Reply from easyhome

Hi Terri, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great service Ty very much

Great service Ty very much

February 7, 2026
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Reply from easyhome

Hi Diana, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Thank you

Always amazing and so friendly thank you

February 7, 2026
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Reply from easyhome

Thanks for the great feedback! Have a great week :)

Rated 5 out of 5 stars

RESPECTFUL AND COURTIOUS SERVICE.

EMPLOYESS WERE VERY HELPFUL RESPECTFUL AND COURTIOUS

February 6, 2026
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Reply from easyhome

Hi Megan, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great service

I was able to get everything i needed for my transition from another city. They were extremely helpful and professional in my dealings. They were prompt with my emails helped me select what I like and wanted. All I had to do was sign paperwork when I arrived in Grande Prairie and the very next day they delivered all my things. The guys who moved my stuff were kind and respectful. I highly recommend Easyhome Grande Prairie

February 6, 2026
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Reply from easyhome

Hi Daniel, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Good

Excellent service

February 6, 2026
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Reply from easyhome

Hi Robert, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

They're just so helpful

They're just so helpful, concerned and understanding.

February 5, 2026
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Reply from easyhome

Hi Hope, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Always friendly staff helps me

Always friendly staff and when I’m in need of something Cory and Ryan always willing to help me out

February 3, 2026
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Reply from easyhome

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 3 out of 5 stars

It was the wrong computer I thought it…

It was the wrong computer I thought it was a different one but I guess that’s my fault though it’s crazy price on how much you pay for a little computer but hopefully it raises my credit enough to make it worth it cause if not I’m gunna be alittle upset specially when I thought I was getting a deal with the price but I understand the why now lol ffs

February 2, 2026
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Reply from easyhome

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-528-3279 so we can look into this right away.

Rated 5 out of 5 stars

When I wanted a recliner you got me…

When I wanted a recliner you got me the perfect one I wanted
Your always letting me no when a sale is started,
And got me a loan when needed

February 1, 2026
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Reply from easyhome

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 1 out of 5 stars

Charge the correct card

I don't understand how you charge a card that you don't have permission to charge and then try and say it's my fault for using someone's card but if I don't pay you call me 10 times a day but when your company makes a mistake you don't own up to it or try to fix it and it's ludicrous but you send me emails say you want your stuff back after spending 1000's and you charge three times what it's worth where is my compensation for what you guys did to me not just oops I made a mistake now I under investigation for fraud after your employee charged a card without permission

February 1, 2026
easyhome logo

Reply from easyhome

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-528-3279 so we can look into this right away.

Rated 5 out of 5 stars

The people from delivery to the order…

The people from delivery to the order was unbelievable. The kindness and understanding from all the staff, and compassion, was mind blowing. I wanna give a huge huge kudos to Sue, Christine, as well as both delivery drivers. Everyone and everything went as promised, and over and above. A massive heartfelt thank you to all the staff and Easyhome.

January 31, 2026
easyhome logo

Reply from easyhome

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great team working here and have a…

Great team working here and have a great variety of products

January 31, 2026
easyhome logo

Reply from easyhome

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

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