easyMarkets Reviews 1,811

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and quick responses, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the team's patience and ability to resolve issues effectively. The platform is often described as accessible and intuitive, making trading straightforward for users. However, some people were dissatisfied with certain aspects of the service and user experience. Some reviewers reported issues with website connectivity and platform functionality, including difficulties closing trades or accessing account features. There were also concerns about slow customer support responses in some instances, and a lack of clear communication regarding platform changes and account verification processes.

What people talk about most

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the customer support, describing it... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the platform's ease of use,... See more

Staff

Clients share positive opinions on staff. Many customers praise the staff for being efficient, patient, and... See more

Website

Users describe ambiguous interactions with the website. Some customers praise the platform's intuitive design... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.

Company replied

Rated 4 out of 5 stars

Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.

Company replied

Rated 4 out of 5 stars

No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection

Company replied


Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Great ! Service!

September 15, 2025
easyMarkets logo

Reply from easyMarkets

Thank you Mariano, we're pleased to see you approve of our services.

Rated 3 out of 5 stars

Quick responds

My enquiry got quick answer from the responds team.

September 11, 2025
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Reply from easyMarkets

Hello Charles,We appreciate you taking the time to leave your feedback. Thank you!

Rated 3 out of 5 stars

Okay now I just want to ask one…

Okay now I just want to ask one question can I gain money here pls

September 11, 2025
Unprompted review
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Reply from easyMarkets

Thank you Isygold for your feedback. To be successful in Forex Trading you need the correct tools and strategy with good risk management.

Rated 5 out of 5 stars

Satisfactory response.

Everything I received was precise and straight to the point and it made me to be satisfied in my quest.

September 9, 2025
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Reply from easyMarkets

Thank you Norbert, we appreciate your kind words.

Rated 1 out of 5 stars

I need more followers

No ama live in Nigeria

August 18, 2025
Unprompted review
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Reply from easyMarkets

Thank you Ali for taking the time to contact easyMarkets. Unfortunately we are unable to locate an account for you with the details you supplied. Please reach out to us on our Livechat at www.easymarkets.com or send us an email to cs@easymarkets.com so that we can assist you further and try to understand your feedback. From the subject title it appears you have mistaken us for a social media platform.

Rated 5 out of 5 stars

Real ones

Real ones. Even though I had issues here and there, they truly cared about me and there was a very good contact with their staff to solve any issue. They earned that 5 star.

PS. Fiona you are the best

August 13, 2025
Unprompted review
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Reply from easyMarkets

Thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!

Rated 2 out of 5 stars

Disappointing End After many Years with easyMarkets

After trading with easyMarkets for over 25 years, I trusted the platform — deposits and withdrawals were smooth, and trading conditions were decent. But in recent times, my experience changed for the worse.
Despite being a VIP client, my concerns about chart discrepancies, unexplained changes to stop-loss behavior, and incomplete rebate payments were either ignored or met with vague responses. My issues were never properly addressed, and the company chose to shut down further communication by claiming they had already given “full explanations” — which simply isn’t true.
What’s most frustrating is that while my legitimate concerns went unanswered, I noticed a flood of overly positive, suspicious reviews that seem more like damage control than genuine feedback. It’s insulting to loyal clients like myself who raise real issues in good faith and provide documentation.
Sadly, after decades of loyalty, I was met with silence instead of support. I hope this review encourages easyMarkets to reflect on how it treats long-term clients who dare to speak.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best Brokers

My personal opinion this is one of the best Brokers

Advantages
1) when I just registered I was dialed by a manager and talked to me in my language(Like) . explained all the points. then once again dialed when I have already deposited an account, there we talked about an hour about trading.

2) no commissions - this is of course nice, because some Brokers or Prop firms have Spreads and commission, the Spread is quite adequate and stable average 8-10 points, in the news spreads are still stable, it did not break at 50 points and above, for example, a deal was opened in the News in the NY session, also a similar deal was opened in a Czech Top Prop Company, which has an average of 3 points , so in it I was knocked out on the stop, because the Spread was widened like the fifth point of a mammoth. But at easyMarkets everything was stable and calmly worked out take profit, although the positions were equally opened at the same time.

3) Deposits via Сrypto is convenient and fast, because not every Broker
accepts Сrypto.

4)Withdrawal through Сrypto, everything is as described in the rules, 1-2 days processing, ordered withdrawal on Friday (Saturday, Sunday days off) received Monday morning and without commissions for this in general likes.

From Minuses

for me personally, it would be better to have a stable commission but there was no spread, purely morally as something for me so quieter. for you do not enter the transaction in 0$, and here at once -8 - 10 points, immediately minus, after getting used to spreads in 0-2 points was not comfortable.

there were still unclear moments, I could not move my stop loss, as I have trades essentially fast, I enter everything as usual and then I realize that the deal is moving very slowly and I understand that here I probably made a mistake with the entry, then I see that there is a movement in my direction, I want to put a stop loss and it is not put, the terminal gives me an error and all, I understand that most likely it was a manipulation in the market and I want to protect myself to transfer the deal to a lossless in the end. but I can't, then I realized that there are restrictions. No loss is impossible to put until the price does not go further from the opening of the position by 20-25 points +- , for me this was a factor in finding another firm, because according to my concept. for me it is important, if I suddenly saw that I was wrong in my transaction. to make it without a loss. plus so morally easier. so who have quick trades, you will need to think about such rules. because it can make your trading uncomfortable.

But even with these drawbacks, I still give it 5 out of 5, because these are just personal drawbacks for me. For those who trade medium-term or longer, these issues won't really matter.

March 14, 2025
Unprompted review
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Reply from easyMarkets

Thank you Nicolas for your feedback. We try to cater for all traders from beginners to professional which is why we have a range of products including our Web Trading, Trading App, Tradingview interaction, MT4 & MT5, Fixed Spreads, Variable Spreads and optional Guaranteed Stop Loss on our web platform.

Rated 3 out of 5 stars

easyMarkets is indeed easy to use and I…poor customer support

easyMarkets is indeed easy to use and I like that. However , their customer service was dismal when it came to resolving a problem with their charts. It ended by them simply not continuing the chat, not replying to emails and not replying to whats Apps. Thats no way to deal with customers

May 7, 2025
Unprompted review
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Reply from easyMarkets

Thank you Mr Hartmann for your feedback. As you have already been informed this issue you are facing has been raised with our technical teams. Customer Support has assisted you as far as they can. Also, please note that Customer Support is not able to communicate with you through WhatsApp and as such have tried to assist you through our Chat Services as much as they can giving you various things to try. The Australian team will reach out to you again to followup.

Rated 1 out of 5 stars

They didnt send my withdrawal.

I deposited 1000$ , made profits 790$ , then when I come to withdraw they told me that I should trade 80 lots in order to withdraw my profits. Please be aware from this company. They didnt tell me about any conditions and terms before I made my deposit. Also im trying to call and contact, everyone says he is not responsible.

May 2, 2025
Unprompted review
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Reply from easyMarkets

Dear Mr Reslan, thank you for your feedback. As explained when trading with a bonus there are terms and conditions, more specifically turnover which you agreed to when accepting the terms and conditions of the bonus. Unfortunately you did not trade the volumes required to make a full withdrawal and so only part of the conditions are met. Everything has been explained to you very clearly.

Rated 4 out of 5 stars

It's okay

It's okay , please!

April 2, 2025
Unprompted review
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Reply from easyMarkets

Thank you Lois for your feedback, please don't hesitate to contact us if you require any assistance.

Rated 1 out of 5 stars

Crypto only deposits in UK?

Opened an account, went to deposit and they only accept crypto when you are based in the UK…..

Sounds a bit dodgy that they don’t accept the norm payment methods.

March 28, 2025
Unprompted review
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Reply from easyMarkets

Thank you Nick for your feedback. We offer many deposit methods to all our clients globally and depending on where you are located will determine which methods are available. We're sorry that you are not happy with the options available for the UK.

Rated 5 out of 5 stars

Easymarkets The Best Broker Out There!

Easymarkets is one of the most responsive, helpful and friendly brokers available. I have dealt with multiple other brokers and they were not as efficient as easymarkets. To anybody who would like to create a trading account, easymarkets is the fastest, easiest and most affordable option out there. I will most likely be a long customer of theirs!

March 17, 2025
Unprompted review
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Reply from easyMarkets

Thank you Jeff for your glowing review, we really appreciate you taking the time to leave such positive feedback.

Rated 5 out of 5 stars

Response speed

I had a problem with trading and the response from the support team was quick. I thank them for the information they provided me.

February 18, 2025
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Reply from easyMarkets

Thank you Khaled for your kind words, we're pleased we were able to assist you. Should you have any other queries we're always available to assist.

Rated 5 out of 5 stars

Support is fantastic however...

Support is fantastic however...
my only problem with the broker is the slippage on MT platforms and their web platform being a pain to use. They also don't allow placement of pending orders such as buy stops or sell stops on trading view. SAD

February 5, 2025
Unprompted review
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Reply from easyMarkets

Thank you Rickert, we appreciate you taking the time to leave your feedback and this has been passed to the relevant teams.

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