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Easyphones designs and markets easy to use Smartphones mainly for the elderly so they can remain digitally inclusive, whilst keeping in touch with family and friends. Please see; www.easyphones.co.uk Our Phones also have built in safety apps providing peace of mind providing 24/7 SOS live response, with GPS location in case of Emergency. With our Easyphones you can book carers and Home maintenance and even have all your favourite Apps on the Home Screen We are a UK company and offer 24/7 support and look forward to helping you and your loved ones become better connected.
Unit 179 - Netcomm, BA1 2FJ, Bath, United Kingdom
4.0
10 reviews
Hasn’t replied to negative reviews
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Excellent customer service.
Had an issue with a duplicate payment , which was my error. Response to my email was amazingly quick and matter resolved in an instance. Totally trustworthy & reliable company.
Don't bother, phone was in warranty and needed a repair, after calling they're customer services team they promised a call back 5 times! Yet no one calls you back, just an excuse to get you off the phone
Best of using easy mode on a branded Android device than paying for a pointless device which has zero customer service
UPDATE: Easyphones contacted me and have refunded AND promised to send the item ordered. I get that things go wrong and in this case they have put it right.
I ordered a case on 10 June 2025 for my elderly mother's easyphone, 11 June, money comes out of my bank account. 24 June still no delivery despite chasing several times. Its only £20 but annoying that this company has taken my money and is now ignoring me.
Easyphone like it says is Easy to use, nice size number and letters for me to use as I have problems with my hands and eyes. Good battery life last longer than my old phone has all the functions I need and found I can use them easy. plus I used my old SIM The design is good looks nice and all things are in the right place make it easy to use and their UK support team are super helpful.
A very good phone. Big buttons. Easy to use and it has a good sized screen. The Picture speed dials are very useful. It also comes with a booklet explaining what each button can do.
A good buy. Has all the features of an Android phone but can simplify for use by someone who just needs the basics. Emergency call button and WhatsApp is a good feature.
Easy to use, nice size number and letters for me to use as I have problems with my hands. Good battery life last longer than my old phone has all the functions I need and found I can use them easy. The design is good looks nice and all things are in the right place make it easy to use.
Great service. Just received The Easyphone Smartphone. super fast delivery and effortlessly simple to set up. perfect for my elderly Mum who is new to smartphones, it is ideal for her.. a bright screen and easy to use, and has lots of useful Apps, excellent enhanced sound, an easy to see display and icons, plus a Camera. I found the setting up video easy to follow. Mum loves it and finds it really easy to use to call me.
Also pleased to see Easyphone is a British Company.
My Dad who is 85 yrs old, had an older version of the Easphone and loved it and wanted to upgrade.
It has great features, is easy to understand and navigate.
We love the added feature of the SOS button on the phone. This is in case of accidents/ emergencies, my Dad can hold his finger on the button and it will alert us that there is a problem and we call him. It gives you a GPS setting so you know where he is .
We have had a trail run and works brilliantly.
It’s brilliant for people with hearing aides, like my Dad, as you can sync them together and the volume is great.
Dad is very happy with it and so are we.
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