easySkip Reviews 

107
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficiency and promptness of both delivery and collection services, often noting that skips arrived and were picked up exactly as scheduled. Many people appreciate the helpful and friendly staff, especially the drivers, who are often praised for their care in placing skips and their overall positive attitude. The booking process is generally described as easy and straightforward, with many finding the website simple to navigate. However, some customers also noted issues with delivery and collection times, with skips arriving late or not at all, causing inconvenience. A few other people also felt that the pricing was ambiguous or expensive, particularly when unexpected additional charges for certain items or administrative fees were applied after booking.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting prompt and efficient delivery... See more

Service

Reviewers mention positive feedback about service, highlighting it as great, easy to use, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the pricing competitive,... See more

Staff

Users describe positive interactions with staff, frequently highlighting the drivers as friendly, helpful,... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers finding it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very efficient they delivered and collected exactly as requested. They took photos before and after to verify no damage. For communication they phoned me I could communicate back by WhatsApp.

Rated 5 out of 5 stars

Chose Easyskip for a gardening project, as they were the cheapest. Obviously cheapest doesn’t often mean they’re the best, but I was very impressed with them. Skip arrived early on the day specified,... See more

Rated 5 out of 5 stars

Driver delivered skip as arranged he was extremely careful in placing it on the drive. Removal was arranged for a week later and he was so quiet we didn’t even know he had been. Great service and mean... See more

Rated 5 out of 5 stars

The skip delivery is on time, at the early 8:00am on the appointed date. The collection is also on time. No bothering, just leave it there, give sufficient space. Very convenient and good service.



Contact info

4.0

Great

TrustScore 4 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(107)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

From the onset of booking the skip it was straight forward and easy. At the time of booking there was a special which we appreciated. The skip was delivered on the day as arranged and delivery guys were friendly and the skip was a perfect size for our house clearout. Collection guy was also friendly and we had good communication throughout the whole of the rental.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Top service 👍👍

Compared to Colson Nottingham I received amazing service with no delays, even skip was taken early after my request (next day after requested) . I highly recommend after very bad experiences with Colson.
Regards,
Tomasz .

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish. Good price, delivered when required and collected as agreed. They also accepted items in the skip which others wouldn’t. Would definitely use again.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Really poor service

What can I say. The day before the skip was supposed to arrive. I’m told they cannot deliver the size I ordered, in good time, and paid for. The last time I’ll go near them and I would advise you to stay well away from them.

May 8, 2026
Unprompted review
easySkip logo

Reply from easySkip

Hi Mr R Hatley,
Thank you for taking the time to leave feedback — we're sorry to hear about your experience and understand how frustrating it must have been to face a change so close to your delivery date.

We did want to gently clarify the timeline on our side: as soon as we were aware of the issue with the size you'd ordered, we reached out to you directly. Our records show we contacted you at the time of the order and also left a voicemail, but we weren't able to reach you for a response before the scheduled delivery window.

We always try to give customers as much notice as possible when supply changes affect availability, and we'd genuinely have liked the chance to offer alternatives or a refund sooner. If you'd be open to discussing this further, please get in touch with us at info@easyskip.uk and we'll do everything we can to put things right.

Kind regards,
The easySkip Customer Service Team

Rated 5 out of 5 stars

Very easy to use service last minute…

Very easy to use service last minute order drop off the next day, guy who delivered skip super helpful as small drive and spent time making sure we had room to pass the skip was very polite. Collection a day later than booked but was notified it could be longer. No problems would use them again.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and hassle free

We booked the skip with a very short notice and the company provided us with what we asked. They gave us an update on arrival and even though we were not home at the time of delivery, they placed the skip with care and put it where we also could park our car. Very thoughtful. They also collected the skip as arranged and I didn’t have to be chasing them. Very professional and left us so grateful. Will definitely use this company again.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordering, delivery and collection were all completed both fast and efficiently.

Wouldn’t hesitate to use again and recommend to others!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered and delivered as promised

Ordered and delivered as promised. Booked for two weeks but only needed it less than a week. Contacted them for earlier collection, and collected the next day. No issues or concerns. Great service. Would use again.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

The skip turned up on the correct day…

The skip turned up on the correct day as promised and the driver placed the skip expertly in the right position on my drive.
The skip was picked up on the allocated day without problems.
All in all great service I would recommend and use them again.

April 27, 2026
Unprompted review
Rated 4 out of 5 stars

Very efficient

Very efficient they delivered and collected exactly as requested. They took photos before and after to verify no damage. For communication they phoned me I could communicate back by WhatsApp.

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Cheap and positive

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip after I notified them. The skip did arrive a day late, it didn’t affect me that much but overall a positive experience.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Booked and paid for a skip that did not appear. Waiting around all day like a plum.Front garden full of waste ready to go. Phones weren't answered.E mail was. They were unable to get a licence.At what point were they going to tell me? A day wasted and my neighbours parking space blocked.They have promised a refund.
Will use a local skip company in future.Avoid.

April 29, 2026
Unprompted review
easySkip logo

Reply from easySkip

Hi Sean,

We're really sorry for the day you lost waiting. The issue here was a council permit one — the licence needed to place the skip on the road couldn't be secured in time, which is outside our direct control, but we should have flagged it to you far sooner rather than leaving you waiting.

Your refund is on its way. If there's anything else we can put right, please email info@easyskip.uk.

The easySkip Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look