easyStorage - Colchester Reviews 

1
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TrustScore 3.5 out of 5

3.7

National Grid, Hythe Quay, Colchester, GB

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Company details

  1. Self-Storage Facility
  2. Drives and Storage Service
  3. Moving and Storage Service
  4. Moving Company
  5. Storage Facility
  6. Warehouse

Written by the company

easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.


Contact info

  • National Grid, Hythe Quay, Colchester, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

1 review

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This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(1)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a few issues to start with…

I had a few issues to start with including being unable to unlock my unit. Despite the late hour, a very patient and sympathetic man from customer services, working through the night contacted the different departments involved and got me up and running. Great customer service and problem solving.

August 19, 2026
easyStorage - Colchester logo

Reply from easyStorage - Colchester

Hi Robbie, 

Thank you for your review.

We’re sorry you had a few issues getting started, but really pleased we were able to get everything sorted for you with the help of our IT team. 

Thank you for your patience while we got to the bottom of it, and we’re glad you’re now up and running!

Best Wishes,
Tim & the easyStorage Team

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