easyStorage - London North East Reviews 

23
TrustScore 4.5 out of 5

4.5

Unit 35A, Marsh Way Fairview, Industrial Estate, RM13 8UH Rainham, London North East, GB


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Rated 5 out of 5 stars

Very friendly and efficient crew! Zack, Bradley, Jerry, Mark, and Ronnie had a great system going and despite the three flights of stairs, everything got moved out in only 2 hours (versus the 4 hours... See more

Company replied

Rated 5 out of 5 stars

Bradley, Ronnie, and Zack are extremely friendly in their banter and service, made the whole ordeal of moving in very relaxed and nice. They are also very fast in moving all my stuff, didn’t expect it... See more

Company replied

Rated 5 out of 5 stars

Zach and Bradley were a great help. They accommodated me with an early collection and called twice in advance to keep me informed. They took really good care of my stuff, wrapping my pictures up in bl... See more

Company replied

Rated 5 out of 5 stars

Great experience. They collected my packed items put them in a pod. They handled everything and drove it to the location, it was so simple. I had access the pod, booking it was simple and straight for... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Drives and Storage Service
  3. Moving and Storage Service
  4. Moving Company
  5. Storage Facility
  6. Warehouse

Written by the company

easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.


Contact info

  • Unit 35A, Marsh Way Fairview, Industrial Estate, RM13 8UH, Rainham, London North East, United Kingdom

  • +443308224932

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

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Replied to 88% of negative reviews

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4.5

All reviews

(23)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome service

Awesome service, really seamless. Jack and Bradley were just fantastic!

September 18, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Aliki,

Thank you for the fantastic feedback! We’re delighted to hear you had such a seamless experience and that Jack and Bradley provided such a great service throughout.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

I had Zach and Bradley for both my…

I had Zach and Bradley for both my delivery and collection and they were punctual, communicative and very helpful both times! I would definitely recommend easy storage to everyone.

September 18, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi there,

Thank you for the brilliant feedback! 

We’re so pleased to hear Zach and Bradley provided such a helpful and reliable service for both your collection and delivery. It’s great to know they kept you informed throughout, and we really appreciate your recommendation!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Very friendly and efficient crew

Very friendly and efficient crew! Zack, Bradley, Jerry, Mark, and Ronnie had a great system going and despite the three flights of stairs, everything got moved out in only 2 hours (versus the 4 hours it had taken to move in with another moving company), really recommend!

September 17, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi there,

Thank you for the fantastic feedback! It’s great to hear Zack, Bradley, Jerry, Mark and Ronnie worked so efficiently together, especially with three flights of stairs to tackle! 

We really appreciate the recommendation too.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Bradley and his colleague was so…

Bradley and his colleague was so helpful and everything was straightforward and easy

September 17, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Ada,

Thank you for your review! 

We’re so pleased to hear Bradley and his colleague were helpful and made the whole process straightforward and easy for you.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great Delivery

Bradley, Zach and Ronney did an amazing job delivering our parcels, arrived on time and worked efficiently!

September 16, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi there,

Thank you for the great feedback! 

We’re delighted to hear Bradley, Zach and Ronney arrived on time and provided such an efficient service. 

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Team - Bradley, Ronnie, Zack

Bradley, Ronnie, and Zack - great team! They were swift and efficient. Very friendly and informative. Would highly recommend!

September 16, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Olaya,

Thank you for taking the time to leave such wonderful feedback. 

We're delighted to hear that Bradley, Ronnie, and Zack made everything run smoothly for you, and we'll be sure to pass on your kind comments to the team!

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Bradley

Bradley, Ronnie, and Zack are extremely friendly in their banter and service, made the whole ordeal of moving in very relaxed and nice. They are also very fast in moving all my stuff, didn’t expect it to all go so smooth and quickly.

September 16, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Seng,

Thank you for sharing your experience. 

We're thrilled to hear that Bradley, Ronnie, and Zack helped make your move-in feel stress-free and straightforward, and we'll be sure to pass on your kind words to them!

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

The movers were amazing

The movers were amazing! So efficient and friendly. Shout out to Selwyn, Bradley, Jerry, Daniel, Zack and Ronni for their amazing work. Thank you!

September 16, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi There,

Thank you for the fantastic feedback! 

We're delighted to hear everything went so seamlessly. A big thank you from Selwyn, Bradley, Jerry, Daniel, Zack and Ronni, they'll be pleased to know they made such a positive impression.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Zach and Bradley were a great help

Zach and Bradley were a great help. They accommodated me with an early collection and called twice in advance to keep me informed. They took really good care of my stuff, wrapping my pictures up in blankets and stacking it all securely. They gave me all the information I needed and they were just nice friendly guys. I trust my stuff will be well looked after. Shame they were Arsenal and West Ham fans but nobody’s perfect. Delighted with the service.

September 14, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Ian,

Thank you for the great review! 

We're so pleased Zach and Bradley made the collection process smooth and hassle-free for you.

We'll make sure your kind comments are passed on to them. Thanks for putting your trust in us, and we're delighted to hear they left you with such a positive experience, football teams aside.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great delivery

Great delivery. Sac and Bradley were really fast , they took great care with my stuff and they were just genuinely nice and friendly. Im very happy with the service

September 14, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Matthew,

Thank you for your wonderful review! 

We're delighted to hear that Sac and Bradley made such a great impression and took such good care of your belongings.

It's fantastic to hear that their friendly approach and efficient service helped make your delivery experience such a positive one.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Excellent service. Well looked after

Daniel and Bradley were my team. So grateful to them for making it nice and easy.
Super Fast, friendly. 5 flights of stairs, just the two of them and did an amazing job. Thank you!

September 12, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Charlie,

Thank you for taking the time to leave such a lovely review! 

We're so pleased to hear that Daniel and Bradley made the whole process easy and stress-free for you. We'll be sure to pass on your kind words to them.

Carrying everything up five flights of stairs is no small task, so we're delighted to hear they delivered such friendly and efficient service.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great experience

Great experience. They collected my packed items put them in a pod. They handled everything and drove it to the location, it was so simple. I had access the pod, booking it was simple and straight forward. The guys on site were super helpful when I needed to clear it all and very kind! Same for the online team, whenever I had a question they were there giving me options and helping me find the best way to return the pod and they have an option to help with clearing unwanted. Huge thanks everyone !

September 9, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Jade,

Thank you for taking the time to leave such a wonderful review!

It's great to hear that your storage journey went smoothly from start to finish and that our team was able to support you along the way.I'll be sure to pass your kind comments on to both our site and customer support teams. They work hard to make the process as stress-free as possible, so I'm sure they'll be delighted to hear your feedback.

We truly appreciate your support and wish you all the best in your new chapter.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great experience - highly recommend

We had a great experience overall and I’m really glad we chose to go with Easy Storage over other storage services.

The customer service team got the quote over quickly and it was clear exactly what we would be paying for. We were able to add packing and book the collection slot within the next few days.

On the day the team who managed our removal were super communicative and informative right from the get go, updating us on their arrival time. After a walk through the team got to work loading our pods and packing smaller items like kitchen. Our belongings and home were treated with great care and the friendly team made what could have been a very stressful experience into a positive one. All of this was carried out on an insanely hot July day in London and we were impressed by how quickly everything was loaded up.

Access to our storage pods was also arranged smoothly and with ease.

Can’t fault this service at all and, compared with other quotes, we felt this was good value from a reputable and trusted storage company.

Highly recommend. Thank you!

July 8, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi There,

Thank you for such a detailed review and for trusting easyStorage with your move!  

We're delighted to hear that from your first enquiry through to collection and storage, the process felt clear, well-organised, and good value for money.

It's especially rewarding to know our removal team helped make moving day a positive experience with their communication, care, and hard work.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

This is the second time Iv used these…

This is the second time Iv used these guys Zack, Bradley,Selweyn, Musab and Jerry. All amazing and total superstars, with crazy work ethic and strength.
Couldn’t recommend strongly enough .
Sapan

July 31, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Sapan,

Thank you so much for the lovely review! It is wonderful to hear that our collection/delivery crew have met your expectations with flying colours and that their strength, work ethic and cooperation have left such a positive impression on you.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Zack and Selwyn were great

Zack and Selwyn were great. Efficient, good communication. Made process easy.

July 24, 2026
Unprompted review
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Reply from easyStorage - London North East

Hello there,

Thank you for your kind review! We're delighted to hear Zack and Selwyn made the process easy with their efficiency and great communication.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Today I moved House and jerry ,Selwyn…

Today I moved House and jerry ,Selwyn and darris was super helpful and worked together with me to organise the units nicely to have a smooth and positive vibe while doing the job also! I appreciate that, and they also helped me carry other heavy furnitures that I donated to charity.

July 21, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Fiona,

Thank you for your wonderful review! We're delighted to hear Jerry, Selwyn and Darris made your move such a positive experience and even helped with your charity donation.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Jerry and Selwin are so incredibly…

Jerry and Selwin are so incredibly kind, patient and good at what they do. All the furniture and boxed are tidily arranged in the storage unit. I’d definitely recommend it!

July 2, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Yunyun,

Thank you very much for your lovely review! We are delighted to hear that our drivers Jerry and Selwyn have shown kindness and patience when liaising with you, and that they have demonstrated attention to detail when packing your goods into the storage unit.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

I have used the Enfield Easy Storage…

I have used the Enfield Easy Storage guys 4 times now. They are kind, helpful and go the extra mile. They waited for the rain to stop so my sofa didn't get wet before bringing it into the house. They also put the sofa together for me and everything was carried out according to my instructions. Thank you Selwyn and your team mate (sorry forgot your name).

June 8, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Maria,

Thank you for your continued trust in easyStorage and for taking the time to leave such a lovely review. We're delighted to hear that the team went the extra mile once again!

Thank you for choosing us for the fourth time – it means a great deal to the team.

Best wishes,
Tim & the easyStorage team

Rated 5 out of 5 stars

Easystorage really lives up to its name…

Easystorage really lives up to its name – the whole process has been "easy" from start to finish.

My belongings were in storage for almost 5 years, and when everything was returned it was all in excellent condition. Throughout that time, the service was reliable and I always felt reassured that my possessions were being well looked after.

When I needed access to my belongings again, it only took 2 days' notice and arranging everything through Hannah was straightforward and hassle-free.

On delivery day, the crew were fantastic. As a single woman living in a second-floor flat with no lift, I had a lot of items to bring up the stairs, including some very heavy pieces of furniture. They even carried a large sideboard up multiple flights of stairs, and all of this was done in very hot temperatures. Despite the challenging conditions, they remained positive, friendly and professional throughout.

The team worked quickly and efficiently and made what could have been a very stressful day feel easy.

A special thank you to Selwyn, Daniel and Bradley, who were incredibly helpful, hardworking and friendly. They are a real credit to the company.

I would recommend Easystorage without hesitation. Knowing that my belongings had been safely looked after for the past 5 years gave me real peace of mind, and the excellent service from collection through to delivery has been outstanding.

June 1, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi Kirsten,

Thank you for your glowing feedback!

We're delighted to hear that your belongings were returned in excellent condition after almost 5 years in storage and that the entire process was straightforward from start to finish. It's particularly pleasing to hear that our team helped make the arrangements hassle-free and made such a positive impression on delivery day.

Your comments about the team's professionalism, hard work and friendly attitude mean a great deal to us, and we'll be sure to share your feedback with everyone involved.

Thank you again for choosing easyStorage and for recommending us.

Best wishes,
Tim & the easyStorage team

Rated 1 out of 5 stars

I wouldn't recommend

The team that does the moving service is AMAZING! They're polite and always willing to help and do the moving days less stressful.

But the service in general and the admin/corporate team were the reason why I moved our things. There's no clarity in which address your things will be stored, it's not written anywhere easy to find. At the beginning they make it look like it will be an easy process to access your things when needed, but they didn't mention it's only on week days, certain time and that you need to give 2 days notice. They charge in advance and there are no refunds in the time you don't use the storage facilities.

I wouldn't recommend, there are other companies that offer lower prices, better admin service and much better schedules and access is easier and less complicated.

June 2, 2026
Unprompted review
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Reply from easyStorage - London North East

Hi there,

We are sorry to hear that you feel disappointed with your experience.

Whilst we do have operational procedures in place to help ensure a smooth service for all customers, we'd like the opportunity to better understand what happened in your case.

If you could please get in touch with our Customer Experience team at info@easystorage.com, we'd be happy to investigate further and see how we can help.

Best wishes,
Tim & the easyStorage team

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