So far so good. Timely delivery and simple operation. It’s still early days but the laundry dehumidifier does wonders at helping to dry laundry indoors much more quickly and prevents any musty sm... See more
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We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, United Kingdom
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This company was extremely helpful. I initially looked online in all the usual places but it became clear that to be certain to get the exact product required I needed to contact the company direct. They answered promptly and delivered the order without delay. Perfect service.
When something lasts over 20 year and could still be used, you know it's replacement will be just as good
very pleased with product. it’s our second last one we had from Ebac lasted 18 years with no problems so had to stick with Ebac , online ordering very smooth and great delivery. many thanks.
Excellent service, very happy with dehumidifier. We have always bought Ebac dehumidifiers and currently own two. They do a great job no more damp in bungalow.
I recently purchased a dehumidifier direct from Ebac.
Ordering was very easy.
Delivery was free and within days of my purchase.
Very happy with the whole process.
Delivery was swift with excellent communication. First introduction to Ebac and it has been a brilliant buy. Already earned its weight in gold for quietly drying laundry on wet days. Just wish you still did washing machines as that would have been my next buy.
Had a the same Ebac model for 41 years. Never let me down. No condensation in my windows like neighbors experienced. Time for a new model. Very pleased with my choice
This is the second one I purchased Great for drying washing

Reply from Ebac Ltd
The dehumidifier is absolutely amazing! We are so happy with how much water it’s collecting and how quiet it is! Cheap to run and so efficient. Highly recommend!

Reply from Ebac Ltd
The humidifier was easy to order. Delivery was quick. All I needed to was leave the unit to rest for 2 hours and then switch it on. It started in smart mode and appears to be running fine. It's quiet and currently filling the condensate bin daily.

Reply from Ebac Ltd
I bought this model(2650e) to replace an older 2650e that had more than done it's time with no issues at all over many many years. Same overall design but now with smart controls and much easier to set up and use. Ordering was easy and delivery was completed as advised. It quickly brings the humidity to the right levels with the added bonus of warming the air in the room it's in, as well as drying the air throughout the house (3 bedrooms) which in turn makes the central heating more efficient and thereby saving money. Roughly 30-40p per day to run which is more than made up for by the shorter central heating run times required to heat the house. Would I recommend Ebac. Yes I certainly would.

Reply from Ebac Ltd
We have 3 ebac dehumidifiers. Started using again recently after changing filters. Started up perfect despite being stood unused for months. Also contacted ebac twice recently for info. Helpful and spot on advice. Love this company, thank you

Reply from Ebac Ltd
This humidifier was a replacement for one I had for about 10 years it was from a well known company and had served me well but it was quite noisy I couldn’t believe the difference when I turned on the Ebac I had just bought it is quiet and very smooth in running I can even have it in my bedroom running all night and I also was very pleased with the price

Reply from Ebac Ltd

Reply from Ebac Ltd
One of the best purchases I’ve made. Love it! Saves me money on my drying costs

Reply from Ebac Ltd
This company is rude and unhelpful, and their dehumidifiers are rickety and insubstantial. The cover doesn’t easily shut flush and the water extraction isn’t as effective as it could be. They have also gone out of their way to be petty and almost vindictive, entirely lacking in basic customer service. For a small business, it’s surprising these are qualities they would allow or encourage in their staff - presumably word of mouth is important to them? I have two Meaco Arretes that works much better, I’d strongly recommend buying one of those instead. Much less hassle and a much more effective product.

Reply from Ebac Ltd
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