We bought two Ecobike Nexus from Bike Republic. Our experience of the bikes and company - who could not have been more helpful - has been absolutely outstanding.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t speak highly enough of EBike Republic. From the very first email, Bryn and the team went above and beyond to make the whole process smooth, personal, and stress-free. Communicatio... See more
They did a great job servicing my ebike and fitting new, slimmer, tyres. When they sent the bill \I went to pay expecting the bike to be ready. But it wasn't so I had a wasted journey and had to go... See more
Company replied
Got my new Alba S-Pro E Scooter today which I bought for a short commute to and from work, off public roads and I absolutely love it! It’s got plenty of power but it’s not too fast and it feels stu... See more
Company replied
Company details
Written by the company
Ebike Republic was born from our passion to deliver the very best! We have carefully selected the manufacturers and brands we work with to ensure their products and values meet our high expectations before offering them to our customers. With over 30 years of experience in the bicycle industry, delivering the very best products and exceptional customer satisfaction, you can be sure you are in safe hands. We have built our business on the simple fact that when you buy your new Ebike, that is just the beginning of our journey together. Welcome to the republic!
Contact info
135 Buxton Road, SK23 7HX, Whaley Bridge, United Kingdom
- 01663897307
- info@ebikerepublic.co.uk
- ebikerepublic.co.uk
OUTSTANDING COMPANY AND GREAT EBIKES
We bought two Ecobike Nexus from Bike Republic. Our experience of the bikes and company - who could not have been more helpful - has been absolutely outstanding.
First-Class Experience Buying My E-Bike
I can’t speak highly enough of EBike Republic. From the very first email, Bryn and the team went above and beyond to make the whole process smooth, personal, and stress-free.
Communication was excellent at every stage — clear, friendly, and always quick to reply. They kept me fully updated on payment, order confirmation, and delivery arrangements, which gave me real peace of mind.
The fact that the bike was delivered to my door, fully built and ready to ride, with a proper handover and demonstration, really shows the level of service they provide. Delivery was exactly when they said it would be, and handled with genuine care.
I had a few specific needs due to health reasons, and EBike Republic treated me with kindness and understanding throughout. They made me feel like more than just a customer, and I’m truly grateful for that.
If you’re considering buying an e-bike, I would 100% recommend EBike Republic. Professional, reliable, and genuinely caring — they’ve given me not just a bike, but a boost in independence and confidence.
Thank you, Bryn and the team! 🚴♂️
— Karl Addison
Brilliant service from start to finish.
Brilliant service from start to finish.
My e-bike was delivered to me.
Man who delivered it was extremely knowledgeable and helpful.
Well in time
Well in time, only 24 hours and bike was made up to my spec. and presented to me .
Excellent products excellent service…
Excellent products excellent service great communications will recommend to everyone
The experience was great
The experience was great, I took the bike for a test ride before deciding on buying. Fantastic service. Highly recommend.

Reply from Ebikerepublic
They did a great job servicing my ebike…
They did a great job servicing my ebike and fitting new, slimmer, tyres.
When they sent the bill \I went to pay expecting the bike to be ready. But it wasn't so I had a wasted journey and had to go back the next day

Reply from Ebikerepublic
Friendly and very helpful
Friendly and very helpful, my first experience on an e-bike Bryn just let me go and enjoy the best time I’ve ever had on a bike. I would definitely recommend and I will be looking to get my next e-bike from this company.

Reply from Ebikerepublic
They refurbished a bike I hadn’t used…
They refurbished a bike I hadn’t used for a good few years and did a good job at a reasonable price. I would give 5 stars but for one thing - the rear tyre had a slow puncture.

Reply from Ebikerepublic
Happy rider
The staff in the shop were amazing, after purchasing a bike and it not really meeting my expectations, it was very quickly rectified, I’m now the proud owner of a bike that fulfills and exceeds my needs 100%

Reply from Ebikerepublic
Excellent advice and customer service
Excellent advice and customer service, the bike is fab..

Reply from Ebikerepublic
Half price bike
Purchased an Ebike that was half the original price, ex display model and it's perfect for what I need.
I was shown all the workings and step by step guide to using it. Really pleased with the company.

Reply from Ebikerepublic
Excellent personal service
Excellent personal service, in helping choose the right bike.

Reply from Ebikerepublic
Brilliant customer service.
Bought my first e-bike from Bryn and he has been brilliant from day one, it has been a couple of weeks since I picked up the bike and the customer service is still excellent. I will 100 percent be using Ebikerepublic in the future.

Reply from Ebikerepublic
Excellent customer service by Bryn…
Excellent customer service by Bryn .took my boardman E Bike was having issues with the breaks and chain ring. Picked the bike up full explanation of both problems and that the bike was now back to full working order . Would definitely recommend and a very reasonable price

Reply from Ebikerepublic
I took my Tenways CGO600 to the Whaley…
I took my Tenways CGO600 to the Whaley Bridge branch of eBike Republic as it was malfunctioning and I received an excellent service from Bryn. He quickly diagnosed the issue and kept me informed all the way during the repair. He ordered the parts from Tenways and repaired my bike to an excellent standard. Cannot recommend Bryn and eBike Republic enough.

Reply from Ebikerepublic
I bought a Tenways bike from Ebike…
I bought a Tenways bike from Ebike Republic and it was delivered within two days ready to use. I'm very happy with the bike itself so far, but ER has been excellent from advising me, to assisting with the order and paperwork (bought through the Cycle to work scheme), responding to emails and arranging fast delivery.

Reply from Ebikerepublic
Everything explained really helpful
Everything explained really helpful. Friendly and knowledgeable.
Great experience

Reply from Ebikerepublic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







