Ebikesets logo
Visit website

Ebikesets Reviews 

85
•
TrustScore 3 out of 5

3.2

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Repair Shop
  4. Bicycle Wholesale
  5. Bike Accessories Store

Contact info

3.2

Average

TrustScore 3 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(85)

44 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This guys are terrible!

This guys are terrible!
I want to buy a charger, 48V 3Ah, i ask on email and WattsApp for the info, to get the right one, they double check for all the info and send a charger with a wrong switch.
And more: they send a different charger like they advertise, a cheaper one!!
Take care with them, in The Netherlands we call them OPLICHTERS!!
Just avoid this company, without any question!!

April 26, 2024
Unprompted review
Ebikesets logo

Reply from Ebikesets

Hello,

We’re sorry to read that your experience with your order and our service was disappointing. Clearly, something went wrong with the product you received and the communication surrounding it.

We do, however, strongly disagree with describing Ebikesets as “oplichters”. We have no intention of misleading our customers and regret that your experience at the time gave you this impression.

Our apologies for the inconvenience you experienced.

Kind regards,
Ebikesets | Customer Service

Advertisement
Rated 5 out of 5 stars

What a service

What a service.
I had to buy my first electric bike kit and this dealer helped with advice as well as great service. All my items were shipped quickly and were really well packed.
Can definitely recommend this dealer.

April 13, 2021
Unprompted review
Ebikesets logo

Reply from Ebikesets

Hello,

Thank you very much for your kind review and recommendation! We’re glad we could help and advise you with the purchase of your first electric bike kit. It’s also great to hear that everything arrived quickly and was carefully packed.

Thank you for choosing Ebikesets. We wish you many safe and enjoyable kilometres with your new kit!

Kind regards,
Ebikesets | Customer Service

Show reviews in all languages. (85 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look