EBP Money Reviews

382

•

4.6

Non-Bank Financial Service

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the service as fast, efficient, and easy to use, often noting quick application processes and same-day funding. Many appreciate the prompt response times and clear communication, with staff being described as helpful and understanding of individual needs. This approach helps alleviate stress and provides a chance for people to get their finances back on track. However, some customers also noted that the company has strict approval criteria, leading to quick rejections for those with less-than-perfect credit scores or specific financial situations.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the transparent, quick, and... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the process as quick,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the speed and efficiency... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers praising the speed and ease of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the help... See more

Reviews shaping this summary

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Loved that the application was solely online. If they required more information, they simply emailed me which works for my work schedule. The loan provided was fair and just and the repayments are rea... See more

No fuss back and forth give them your info and they got back to me under 1 working day, good for people who are busy or remote and can't drive back and forth to offices

Company details

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

Level 13, 1 Oxford Street, 2010, Darlinghurst, Australia
1300706000
info@ebpmoney.com.au
ebpmoney.com.au

4.6

Excellent

382 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

CashFaster Australia

cashfaster.com.au

4.4

(2K)

Fair Go Finance

fairgofinance.com.au

4.9

(5K)

Cash Converters Australia

www.cashconverters.com.au

4.8

(1K)

Australian Lending Centre

australianlendingcentre.com.au

4.7

(115)

Beforepay

beforepay.com.au

4.6

(6K)

Money3

money3.com.au

4.4

(3K)

Pepper Money Australia

www.peppermoney.com.au

4.7

(897)

Fundo

fundo.com.au

4.3

(2K)

4.6

April 9, 2024

Reply from EBP Money

Apr 16, 2024

Hi Alicja,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Apr 2, 2024

It was very easy and I got the loan…

It was very easy and I got the loan within two days.

April 2, 2024

Reply from EBP Money

Apr 4, 2024

Hi Deen,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Mar 27, 2024

EBP money is so efficient

Very fast corresponding.

March 27, 2024

Reply from EBP Money

Apr 4, 2024

Hi Natt,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Mar 14, 2024

The process was quick and the customer…

The process was quick and the customer service I received was excellent. Responded straight away to some issues I had encountered, but they were efficiently handled and resolved, ending in a way that has helped me get things in order with one simple payment.

March 7, 2024

Reply from EBP Money

Published Mar 18, 2024

Hi Claire,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Mar 14, 2024

Nice and easy

Nice and easy! Great job guys!

March 7, 2024

Reply from EBP Money

Mar 18, 2024

Hi Jorge,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Mar 14, 2024

Easy to deal with and very quick turn around thank you

March 5, 2024

Reply from EBP Money

Mar 14, 2024

Hi Emanuel,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Mar 1, 2024

February 21, 2024

Reply from EBP Money

Mar 4, 2024

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Feb 21, 2024

Great fast service

Great fast service. Fast communication. Excellent!

February 14, 2024

Reply from EBP Money

Feb 27, 2024

Hi Rebecca,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Feb 21, 2024

Easy application and fast response

Easy application and fast response. Friendly professional service. Thank you.

February 21, 2024

Reply from EBP Money

Feb 27, 2024

Hi Lillian,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Feb 20, 2024

Easier than expected

Took into account all aspects and were fast and thorough with everything. I was dreading dealing with a finance company however, it was a plesant experience.

February 20, 2024

Reply from EBP Money

Feb 21, 2024

Hi Jason,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look